Toshiba GD-1320 manual Troubleshooting,  Error codes,  Error messages

Page 114

7 TROUBLESHOOTING AND SPECIFICATIONS

Troubleshooting

Error codes

Below is a list of error codes that you might see in the lists or reports.

 

Error Code

Description

Remedy

 

 

 

 

 

0012

Original misfeed

Clear the misfed original.

 

 

 

 

 

0013

Door open

Firmly close the open door.

 

 

 

 

 

0020

Power interruption

Check the power interruption report.

 

 

 

 

 

0030

Reset

Transmission is cancelled.

 

 

 

 

(The transmission is terminated by the misfed printing paper during the

 

 

 

 

direct transmission.)

 

 

 

 

 

0033

Polling Error

Check polling options setup (Security code, etc.), and check if the polling

 

 

 

 

document exists.

 

 

 

 

 

0042

Memory full

Make sure that there is sufficient memory before making the call again.

 

 

 

 

 

0050

Line busy

Retry communications.

 

 

 

 

 

0053

Security mismatch in relay or mail

Confirm the remote party’s security code, system password, and your

 

 

 

box transmission

setup.

 

 

 

 

 

00B0 - 00E8

Communication Error

Retry communications.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you see an error code not listed here, retry the communication. If this error still occurs, contact your service technician or service representative.

Error messages

Below is a list of error messages that might appear on the touch panel. When any message in the list appears on the touch panel, press [FUNCTION CLEAR] on the control panel to clear it, and then take action suggested in the “Remedy” column.

Message

Cause

Remedy

 

 

 

Memory overflow

Memory overflowed when scanning documents to

Either wait for memory to be cleared, or check

 

the memory.

the jobs and delete reserved jobs to clear

 

 

memory.

 

 

 

Communication error

Communication error occurred during direct TX.

Retry communications.

 

 

 

Job reservation full

The number of reserved jobs exceeded the

Either wait for job reservations to be completed,

 

maximum.

or check the jobs and delete reserved jobs.

 

 

 

Job memory full

The total number of destinations for reserved jobs

Either wait for job reservations to be completed,

 

exceeded the maximum.

or check the jobs and delete reserved jobs.

 

 

 

Sorry not possible

On-hook or direct TX was attempted during

Wait for communications to end and retry

 

communications.

communications.

 

 

 

Not allowed now

Further polling transmission reservation was

Either wait for polling transmission jobs to be

 

attempted even though polling transmission was

completed, or check the jobs and delete reserved

 

already reserved.

jobs.

 

 

 

Too Many Tel # Digits

128 digits or more were registered for a chain dial

Confirm the number of digits dialed and register

 

communication.

the numbers again.

 

 

 

Never attempt to repair, disassemble or modify the equipment by yourself.

You could cause a fire or get an electric shock. Always contact your service representative for maintenance or repair of the internal parts of the equipment.

For error messages not listed above and their solutions, refer to the Troubleshooting Guide.

112 Troubleshooting

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Page 113 Page 115
Contents Operator’s Manual for FAX Unit Page Preface PrefaceToshiba America Business Solutions, Inc For Canada only Toshiba of Canada Limited Toshiba Australia PTY Limited Model and series names in this manual  How to read this manual  Symbols in this manualBefore Reading This Manual  Explanation for control panel and touch panel Accessories  Description of original/paper direction Trademarks General Precautions  Disclaimer noticePage Contents Troubleshooting 112 User SettingsAdministrator Settings Specifications of GD-1320/GD-1260 114Connecting Cables Description of Each ComponentDescription of Each Component  Control panelMemory RX Description of Each Component  Touch panel Header area Options Connecting Cables LineSending a Fax Receiving a FaxPlace the originals  Basic proceduresSending a Fax Press the FAX button on the control panelSpecify the recipient To display the preview screen, press PreviewPress Send Redial function Batch transmission functionSending the next original  Handling an original  Originals that can be sent  Original scanning range Placing the originals on the original glass Lower the Original Cover or Radf slowly Placing the originals on the Radf Precautions for using the Radf Sending different width originals Setting the transmission conditions  Making settingsResolution ECM  Changing the settings for each  Specifying the recipient  Direct entry with digital keys Specifying the recipient in the address book Confirm the fax number displayed on the fax screen Group entry  Searching by ID numberPress Known ID Then press OK  Searching for the recipients fax number Press SearchSelecting the Ldap server  Confirming the recipients  Other transmissions  On-hook transmission Press MonitorReplace the handset of the external telephone  Off-hook transmission Displaying the preview Press Preview on the fax menuSending a Fax  Auto reception  Reception modeReceiving a Fax  Manual reception Memory reception  Default setting for RX printing  Originals and paper  Acceptable size of paper Paper priority when there is no same size paper North American formatFormat Page Canceling the Transmission Checking CommunicationsChecking Communications  Checking reserved transmissionsPress JOB Status Select FAX  Checking communication status log List of the communication status is displayed Registering recipients’ fax numbers to the address book When using the original glass Canceling the Transmission Canceling the memory transmission Press JOB Cancel When using the Radf Reversing Automatic Document Feeder  Canceling direct transmissions  Canceling reserved transmissions Press JOB STATUS, and then select the FAX tabAdvanced Functions Mailbox TransmissionTransmitting 2-Sided Originals Specify the recipient’s fax number Priority Transmission Polling Communication  Polling transmission Polling reception Press the Start button on the control panelPress the Advanced tab, and then press Polling Bulletin board mailbox Mailbox TransmissionConfidential mailbox Relay station mailbox Registering/printing/deleting an original  Registering an originalPress the Start button on the control panel  Printing an original Press the Advanced tab, and then press ITU Mailbox Deleting an original  Sending/retrieving an original  Sending an original Retrieving an original Specify the recipients fax number  Creating/modifying/deleting a mailbox  Creating the confidential or bulletin board mailbox Creating/modifying a relay station mailbox MODIFY, and then OKMailbox Transmission  Deleting a mailbox Confirmation screen for the deletion is displayed. Press YES Chain Dial Communication Press the Advanced tab, and then press Chain Dial CommDelayed Transmission Reservation Canceling delayed transmission reservationRecovery Transmission Onramp Gateway StudioSetting up the Smtp server Offramp GatewaySpecifying an E-mail address Save as File  Select the file format in the File Format box Printing Secure Receive fax jobs Press the Print button on the control panel Use the password set by your administrator for each line Printing Lists & Reports Manually Printing Lists & Reports Automatically Lists/Reports SamplesPrinting Lists & Reports Manually  Journal transmission journal/reception journal Reservation list Press Journal Mailbox/relay box report Press the Advanced tab, and then press ITU Mailbox ListPrinting Lists & Reports Automatically Transmission JournalLists/Reports Samples  Transmission journal Reception journal Relay  Memory transmission report  Transmission report  Multi transmission report Multi polling report  Relay TX orig. terminal report Relay TX relay station report  Relay TX end terminal report Relay station report  Mailbox reception reportPage User Settings Administrator SettingsUser Settings  Fax settingsOriginal Mode Set each setting item, and then press OKResolution TX TypeExposure Preview SettingSecure Receive Forced Setting TTIAdministrator Settings FAX menu is displayed Following section describes each menu Press Terminal ID Set each setting option, and then press OK  Registering the terminal ID Setting the initial setup Press Initial SetupExample of how sender information is printed on paper Set each option, and then press OK RX ModeMonitor Volume / Completion Tone Volume Dial Type / Dial Type LINE2 Setting RX printing Press RX Print Set each option, and then press OKDiscard Duplex Print ReductionRotate Sort  Setting recovery transmission TX / RX  Setting 2nd Line for FAX UnitRX only Timer RX only 24HR Setting Secure Receive EnableSelect Line 1 or Line  Setting a password for printingPress NEW Password Weekly ScheduleIt can be set also on the TopAccess menu Troubleshooting 112 Specifications of GD-1320/GD-1260 114Troubleshooting  Error codes Error messages  Transmission/reception trouble Transmission troublesReception troubles Specifications of GD-1320/GD-1260 LD, LG, LT, LT-R, ST, ST-R, CompIndex Numerics114 Page GD-1320/GD-1260
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