Toshiba GD-1320 manual  Transmission/reception trouble, Transmission troubles, Reception troubles

Page 115

7 TROUBLESHOOTING AND SPECIFICATIONS

Transmission/reception trouble

Below is a list of trouble you might encounter during the transmission/reception.

Transmission troubles

Trouble

Check Point

 

 

TRANSMIT is not displayed even if the

Did you replace the handset before you pressed the [START] button? When you are

[START] button is pressed.

making a call on the handset to send a Fax, do not replace the handset until you press

 

the [START] button.

 

Is the modular cord disconnected?

 

Is the power plug unplugged from the power outlet?

 

Can you receive telephone calls?

 

Is there any problem at the remote Fax? Check this with the party trying to receive the

 

original.

 

 

Originals are fed diagonally.

Are the document feeder slides adjusted to the width of the original that you are

 

sending?

 

Does the original that you are sending match the conditions of the original that is

 

available for sending?

 

 

2 originals are fed together.

Have you placed more than the maximum number of originals that can be placed at

 

one time?

 

Does the original that you are sending match the conditions of the original that is

 

available for sending?

 

Have you pushed the originals into the feeder too hard?

 

 

The original is not being printed on the

Was the original placed correctly facing up?

paper of the remote Fax even though it

When placing the original on the original glass, specify the original size.

has been sent.

 

 

 

Black lines are shown in the image that

Is the scanning area of the Reversing Automatic Document Feeder clean?

was sent.

Clean it with a soft cloth.

 

 

Originals are not sent even if operations

Is the remote Fax compatible with your system?

are carried out normally.

This system supports G3 communications but not G2 or G4 communications.

 

 

Originals cannot be sent overseas.

Specify Quality TX and resend.

 

P.25 “Setting the transmission conditions”

 

 

Reception troubles

 

 

Trouble

Check Point

 

 

Originals cannot be received even if

Did you replace the handset before you pressed the [START] button? When you

“RECEIVE” is displayed and the [START]

answer a call on the handset to receive a Fax, do not replace the handset until you

button is pressed.

press the [START] button.

 

 

 

Is the modular cord disconnected?

 

 

 

Is there a problem at the remote Fax? Check this with the party trying to send the

 

 

 

original.

 

 

Paper is not output.

Is the equipment out of paper?

 

 

The received original is printed dark and

Make a local copy and confirm proper printing.

is illegible or black stripes are printed on

Is the original being sent a dirty copy? Check this with the party trying to send the

the original.

original.

 

 

 

Is the trouble due to a problem or operation error at the remote Fax? Check this with

 

 

 

the party trying to send the original.

 

 

Paper is output but not printed.

Is there enough toner?

 

 

 

Is the original placed correctly on the remote Fax? Check this with the party trying to

 

 

 

send the original.

 

 

Paper often misfeeds.

Is the paper drawer size setting correct?

 

 

 

Is the paper drawer properly inserted?

 

 

 

Is the specified paper type being use?

 

 

 

 

 

 

 

 

 

 

 

 

If the suggested action does not solve the trouble or you encounter trouble not listed above, contact your service technician or service representative.

Troubleshooting 113

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Contents Operator’s Manual for FAX Unit Page Preface PrefaceToshiba America Business Solutions, Inc For Canada only Toshiba Australia PTY Limited Toshiba of Canada Limited Explanation for control panel and touch panel  How to read this manual  Symbols in this manualBefore Reading This Manual  Model and series names in this manual Description of original/paper direction  Accessories Trademarks  Disclaimer notice General PrecautionsPage Contents Specifications of GD-1320/GD-1260 114 User SettingsAdministrator Settings Troubleshooting 112Description of Each Component Connecting Cables Control panel Description of Each ComponentMemory RX Description of Each Component Header area  Touch panel Options Line Connecting CablesReceiving a Fax Sending a FaxPress the FAX button on the control panel  Basic proceduresSending a Fax Place the originalsTo display the preview screen, press Preview Specify the recipientPress Send Batch transmission function Redial functionSending the next original  Original scanning range  Handling an original  Originals that can be sentLower the Original Cover or Radf slowly  Placing the originals on the original glass Placing the originals on the Radf Sending different width originals Precautions for using the Radf Making settings  Setting the transmission conditionsResolution ECM  Changing the settings for each  Direct entry with digital keys  Specifying the recipientConfirm the fax number displayed on the fax screen  Specifying the recipient in the address book Searching by ID number  Group entryPress Known ID Then press OK Press Search  Searching for the recipients fax numberSelecting the Ldap server  Confirming the recipients Press Monitor  Other transmissions  On-hook transmissionPress Preview on the fax menu  Off-hook transmission Displaying the preview Replace the handset of the external telephoneSending a Fax  Manual reception  Reception modeReceiving a Fax  Auto reception Memory reception  Originals and paper  Acceptable size of paper  Default setting for RX printingNorth American format  Paper priority when there is no same size paperFormat Page Checking Communications Canceling the Transmission Checking reserved transmissions Checking CommunicationsPress JOB Status Select FAX  Checking communication status log Registering recipients’ fax numbers to the address book List of the communication status is displayedPress JOB Cancel Canceling the Transmission Canceling the memory transmission  When using the original glass When using the Radf Reversing Automatic Document Feeder  Canceling direct transmissions Press JOB STATUS, and then select the FAX tab  Canceling reserved transmissionsMailbox Transmission Advanced FunctionsTransmitting 2-Sided Originals Specify the recipient’s fax number Priority Transmission  Polling transmission Polling CommunicationPress the Start button on the control panel  Polling receptionPress the Advanced tab, and then press Polling Relay station mailbox Mailbox TransmissionConfidential mailbox Bulletin board mailbox Registering an original  Registering/printing/deleting an originalPress the Start button on the control panel Press the Advanced tab, and then press ITU Mailbox  Printing an original Deleting an original  Sending an original  Sending/retrieving an original Retrieving an original Specify the recipients fax number  Creating the confidential or bulletin board mailbox  Creating/modifying/deleting a mailboxMODIFY, and then OK  Creating/modifying a relay station mailboxMailbox Transmission  Deleting a mailbox Confirmation screen for the deletion is displayed. Press YES Press the Advanced tab, and then press Chain Dial Comm Chain Dial CommunicationCanceling delayed transmission reservation Delayed Transmission ReservationRecovery Transmission Studio Onramp GatewayOfframp Gateway Setting up the Smtp serverSpecifying an E-mail address Save as File  Select the file format in the File Format box Press the Print button on the control panel Printing Secure Receive fax jobs Use the password set by your administrator for each line Printing Lists & Reports Automatically Lists/Reports Samples Printing Lists & Reports Manually Journal transmission journal/reception journal Printing Lists & Reports ManuallyPress Journal  Reservation listPress the Advanced tab, and then press ITU Mailbox List  Mailbox/relay box reportTransmission Journal Printing Lists & Reports Automatically Transmission journal Lists/Reports Samples Reception journal Relay  Memory transmission report  Multi transmission report  Transmission report Relay TX orig. terminal report  Multi polling report Relay TX end terminal report  Relay TX relay station report Mailbox reception report  Relay station reportPage Administrator Settings User Settings Fax settings User SettingsTX Type Set each setting item, and then press OKResolution Original ModeTTI Preview SettingSecure Receive Forced Setting ExposureAdministrator Settings FAX menu is displayed Following section describes each menu  Registering the terminal ID Press Terminal ID Set each setting option, and then press OKPress Initial Setup  Setting the initial setupExample of how sender information is printed on paper Dial Type / Dial Type LINE2 RX ModeMonitor Volume / Completion Tone Volume Set each option, and then press OKPress RX Print Set each option, and then press OK  Setting RX printingDiscard Reduction Duplex PrintRotate Sort  Setting recovery transmission RX only 24HR  Setting 2nd Line for FAX UnitRX only Timer TX / RXEnable  Setting Secure ReceiveWeekly Schedule  Setting a password for printingPress NEW Password Select Line 1 or LineIt can be set also on the TopAccess menu Specifications of GD-1320/GD-1260 114 Troubleshooting 112 Error codes Troubleshooting Error messages Transmission troubles  Transmission/reception troubleReception troubles LD, LG, LT, LT-R, ST, ST-R, Comp Specifications of GD-1320/GD-1260Numerics Index114 Page GD-1320/GD-1260
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