Dell W07B Troubleshooting Your Computer, Important Information Diagnostic Power LED Codes

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Troubleshooting Your Computer

You can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the operation of the computer.

Important Information

NOTE: Avoid using the touchscreen in dusty, hot, or humid environments.

NOTE: Sudden change in temperature may cause condensation on the inner surface of the glass screen, which will disappear after a short time and does not affect normal usage.

Diagnostic Power LED Codes

The power LED states are shown in the following table.

NOTE: The power LED can only serve as an indicator of the progress through the POST process. These LEDs do not indicate the problem that caused the POST routine to stop.

Power LED

Description

OFF

Power is off. LED is blank.

Blinking Amber

Initial state of LED at power up. Refer the following table for Blinking Amber Power LED

 

diagnostics suggestion and possible failures.

Solid Amber

Second state of the LED at power up. Indicates the POWER_GOOD signal is active.

Blinking White

System is in a low power state. Does not indicate a fault condition.

Solid White

The computer is in power-on state.

The power LED light blinking amber pattern will help you determine a few failures as shown below. The Amber LED blinking pattern is as follows: the pattern is 2 or 3 blinks followed by a short pause then X number of blinks up to 7. The repeated pattern has a long pause inserted in the middle. For example 2,3 = 2 amber blinks, short pause, 3 amber blinks followed by long pause then repeats.

Blinking Amber

Problem Description

Power LED

 

2,1

The motherboard may be faulty.

2,2

The motherboard, power supply or power supply cabling may be faulty.

2,3

The motherboard, memory or processor may be faulty.

2,4

The coin-cell battery may be faulty.

2,5

The system may be in recovery mode. Download and install the latest BIOS from

 

support.dell.com/support.

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Contents Regulatory Model W07B Regulatory Type W07B001 Dell Inc. All Rights Reserved Contents Diagnostics System SetupTroubleshooting Your Computer Technical Specifications Contacting DellBefore Working Inside Your Computer Working on Your ComputerClick Shut Down Recommended ToolsTurning Off Your Computer Important Information After Working Inside Your ComputerPage System Overview Removing and Installing ComponentsRemoving the Vesa Stand Installing the Stand CoverRemoving the Stand Cover Removing the Back Cover Installing the Vesa StandRemove the back cover from the computer Removing the Optical Disk Drive Installing the Back CoverRemove Installing the Optical Disk DriveRemoving the Control Board Removing the Wireless Local Area Network Wlan Card Installing the Control BoardRemoving the Memory Installing the Wlan CardRemoving the System Board Cover Installing the MemoryRemoving the Coin-Cell Battery Installing the System Board CoverRemoving the Heat Sink Installing the Coin-Cell BatteryRemoving the System Fan Installing the Heat SinkInstalling the System Fan Removing the Processor Installing the ProcessorRemoving the Intrusion Switch Removing the Speakers Installing the Intrusion SwitchRemoving the Power Switch Installing the SpeakersRemoving the Hard Drive Installing the Power SwitchPage Removing the System Board Installing the Hard DrivePage Page Page System Board Components Serial port connectorRemoving the Display Bracket Installing the System BoardPage Page Installing the Display Bracket Vesa stand Stand cover Installing the CameraRemoving the Camera Removing the Serial Port Installing the Serial Port Page Boot Sequence System SetupFollowing table displays the system setup navigation keys Navigation KeysSystem Setup Options Exit Exits and starts the computer Advanced Boot OptionsNot selected. The other options are Date/TimeEnable Smart Reporting This option is disabled by default Reporting Technology specificationUSB Configuration Enable Audio option is selectedSystem Password With a system password and/or HDD passwordPrimary password Internal HDD-0 PasswordEnabled DisabledAll Enabled by default Keys will restore to default settingsOption is enabled by default Enabled by defaultOptionDescription Bluetooth 255.255.255.255 Verbose ModeSystem and Setup Password Updating the BiosRe-start the computer ComputerPress Y to save the changes. The computer reboots Enhanced Pre-Boot System Assessment ePSA Diagnostics DiagnosticsPage Important Information Diagnostic Power LED Codes Troubleshooting Your ComputerBeep Codes Error MessagesMessage Page Feature Technical SpecificationsSpecification Feature SpecificationAdapter bracket Control keysMini PCI Express One Ports and Connectors Tilt Degrees to 30 degrees Feature Specification Non-TouchKg 8.63 kg 17.94 lb 19.02 lb Reading data from or writing data to the hard driveBack of the computer and the electrical outlet Power supply diagnostic lightPage Contacting Dell