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3. WARRANTY PROVISIONS
3.1General Provisions
APC warrants the power equipment and components it manufactures or sells against defective materials and workmanship for a period of TWO (2) YEARS from the date of shipment.
3.1.1 Warranty Returns
If initial physical inspection results in identification of a material or workmanship flaw(s) that could impair product performance as defined by APC’s electrical and physical specification in effect at the time of shipment, and if this flaw(s) is not due to transportation damage or installation abuse, contact APC or call the
You will be provided either a) an RMA number with instructions for return of the equipment or component(s) to the APC factory service center, FOB destination, freight
3.1.2 Warranty Repair or Replacement
If, during the warranty period, the supplied equipment is found to be physically or electrically faulty due to defective materials or workmanship on the part of APC, the defective product(s) or component(s) will be repaired or replaced at the sole option of APC without charge to the user for replacement materials or repair labor. (The procedure outlined above for contacting APC must be followed.) Costs incurred for replacement installation including, but not limited to, installation equipment, travel expenses of an APC representative(s), and costs of installation material transportation expenses are not the responsibility of APC Any replacement product(s) or component(s) shall only complete the remaining unused portion of the original warranty of the replaced product(s) or component(s).
3.2Exclusions and Limitations
1.This warranty applies only to the original US domestic purchaser (user) and is not transferable internationally, except with expressed written consent from APC facility in Dallas, Texas.
2.APC reserves the right to void the warranty if identification marks or serial numbers have been removed or tampered with, or the defect is determined to have been caused by misuse, neglect, improper installation, environmental conditions,
3.This warranty does not cover physical damage due to the acts of nature or man that stress the equipment or component(s) beyond design limits and exert undesirable influence aside from normal wear and tear.
4.APC assumes no responsibility for any work accomplished or expenses incurred except with expressed written consent from APC
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