Troubleshooting
Symptom
Nothing appears on the display
Won’t start
Unable to record
5 |
| No playback tone |
| heard | |
Troubleshooting |
|
|
| Unable to erase | |
|
| |
| Noise heard | |
| during playback | |
|
|
Probable cause
The batteries are not loaded properly.
The batteries are dead.
The recorder is in power off mode.
The recorder is in power off mode.
The batteries are dead.
The card does not have enough memory.
The card is unformatted.
The maximum number of files has been reached.
The SD card is locked.
The earphone is connected.
The VOLUME button is set to 0.
The file is locked.
The SD card is locked.
The recorder was shaken during recording.
Action
Verify polarity is correct (☞ P.14, 15).
Replace with new batteries (☞ P.15).
Turn the recorder ON (☞ P.20).
Turn the recorder ON (☞ P.20).
Replace with new batteries (☞ P.15).
Erase unnecessary files or insert another card (☞ P.21, 31, 51).
Format the card (☞ P.52).
Check another folder.
Unlock the SD card lock (☞ P.10).
Unplug the earphones to use the internal speaker.
Adjust the VOLUME button.
Unlock the file (☞ P.37).
Unlock the SD card lock (☞ P.10).
Recording level |
too low |
The recorder was placed near a cell phone or fluorescent lamp while recording or during playback.
The microphone sensitivity is too low.
Move the recorder.
Set the microphone sensitivity to Conference mode and try again (☞ P.37).
Unable to set |
index marks |
Cannot find the |
recorded voice |
Cannot connect |
to a PC using a |
cradle |
The maximum number of index marks
(32)has been reached. The file is locked.
The SD card is locked. Wrong folder.
Switch the recording card.
Sometimes a connection cannot be made with some PCs running Windows XP or Vista.
Erase unnecessary index marks (☞ P.50).
Unlock the file (☞ P.37).
Unlock the SD card lock (☞ P.10).
Switch to the right folder.
The recorder is recording to another card.
You need to change the PC’s USB settings. See DSS Player online help for details (☞ P.59).
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