Olympus DS-5000iD manual Troubleshooting, Symptom, Probable cause

Page 64

Troubleshooting

Symptom

Nothing appears on the display

Won’t start

Unable to record

5

 

No playback tone

 

heard

Troubleshooting

 

 

 

Unable to erase

 

 

 

Noise heard

 

during playback

 

 

Probable cause

The batteries are not loaded properly.

The batteries are dead.

The recorder is in power off mode.

The recorder is in power off mode.

The batteries are dead.

The card does not have enough memory.

The card is unformatted.

The maximum number of files has been reached.

The SD card is locked.

The earphone is connected.

The VOLUME button is set to 0.

The file is locked.

The SD card is locked.

The recorder was shaken during recording.

Action

Verify polarity is correct (P.14, 15).

Replace with new batteries (P.15).

Turn the recorder ON (P.20).

Turn the recorder ON (P.20).

Replace with new batteries (P.15).

Erase unnecessary files or insert another card (P.21, 31, 51).

Format the card (P.52).

Check another folder.

Unlock the SD card lock (P.10).

Unplug the earphones to use the internal speaker.

Adjust the VOLUME button.

Unlock the file (P.37).

Unlock the SD card lock (P.10).

Recording level

too low

The recorder was placed near a cell phone or fluorescent lamp while recording or during playback.

The microphone sensitivity is too low.

Move the recorder.

Set the microphone sensitivity to Conference mode and try again (P.37).

Unable to set

index marks

Cannot find the

recorded voice

Cannot connect

to a PC using a

cradle

The maximum number of index marks

(32)has been reached. The file is locked.

The SD card is locked. Wrong folder.

Switch the recording card.

Sometimes a connection cannot be made with some PCs running Windows XP or Vista.

Erase unnecessary index marks (P.50).

Unlock the file (P.37).

Unlock the SD card lock (P.10).

Switch to the right folder.

The recorder is recording to another card.

You need to change the PC’s USB settings. See DSS Player online help for details (P.59).

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Contents DS-5000 DS-5000iD IntroductionIntroduction TrademarksTable of Contents Safe and Proper Usage Important Safety PrecautionsConvention Used In this Manual General Precautions Batteries/Rechargeable Battery PackGeneral Precautions CradleAC Adapter General Precautions Main Features Main FeaturesCompatible Cards Memory CardMemory Sizes of Cards and Approximate Recording Times*1 Check Card Information Card Info Memory CardMemory Card Identification of Parts Identification PartsIdentification of Parts Installing Batteries Ni-MH Rechargeable Battery Pack includedRecharging Battery Pack Release button and open the batteryInstalling Batteries Below, and then close the battery coverAAA Alkaline Batteries Replacing BatteriesCharging Battery Pack Charge the Ni-MH Rechargeable Battery Pack using the CradleCharging using Cradle and AC Adapter Charging using Cradle and USB CableCharging Battery Pack Charging using AC Adapter no cradleCharging using the USB cable no cradle Directly Charging Through the RecorderUsing the Battery Pack For customers in GermanyDetecting abnormal voltage Using the AC AdapterAC Adapter Power Save Mode Power Save Setting Power SaveRecor der/Power Save Mode Turning on RecorderWhen Ejecting a Card When Inserting a CardInserting and Ejecting a SD card Inserting a SD card Ejecting a SD cardSetting Time/Date Setting Time/Date Time & DatePress the 9 or 0 button to select the item to set Setting Time/Date Time & Date Changing the Time/DateSetting Recording Destination Card Select F1BACK or 0 button again to exit SettingPress the + or button to choose between SD and micro SD Screen and press OK/MENU orRecording Related Settings RecordingRecord Function RecordingRecording New RecordingPress the NEW button to create a new FileMove the slide switch to the Stop Overwrite RecordingSelect and play the file you want to overwrite Position to stop overwritingInsert Recording 00M 12sAVolume level Press the + or button to adjust the volumePlaying How to Cancel PlayingPlayback functions Operation Playing Fast Forward FF Rewind REW Cue CUE ReviewErasing Erasing a FilePress the + button and select File Erase, then press the OK/MENUErasing Erasing All Files in a FolderPartially Erasing a File Start erasingEnd erasing Press the Erase button at the point toErase Press the Erase button to confirmDisplay changes to Partial Erase! Menu List Menu List File Menu Menus and Their FunctionsRecord Menu Display Menu Device MenuLearning to Use the Menu Press the OK/MENU buttonPress the + or button to move to the menu item to be set F1, F3 button OK/MENU,+, -, 9, 0 buttonSelecting Folders and Files Changing FileChanging Folders Scroll barDisplaying File Information Displayed InformationSelect the file whose information you want to display Press the F3INFOUnlocking the Recorder with a Password Device Lock FunctionUnlocking the Recorder Press the OK/MENU button to select a numberAuthentication Halt Mode Device Lock FunctionFingerprint Registration Fingerprint Press OK/MENU or the 9 buttonErasing Fingerprint Data Verifying the Registered Fingerprint DataTo erase and press the Erase button Press + or to select Yes and thenTo Set a Priority Level on a File Setting Priority Levels PriorityTo Set the F2 Prior Button Setting the Author ID and Work Type Setting an Author IDTurn on the recorder Press the OK/MENU button to select the IDSetting the Author ID and Work Type Setting the Work TypePress the + or button to highlight a Work Type from the Work Type list Press the F2EDIT buttonInputting File Information Entering charactersSetting a Verbal Comment Verbal CommentLocating a Verbal Comment Clearing an Verbal CommentSetting an Index Mark Index MarksLocating an Index Mark Clearing an Index MarkWhen it is Difficult to Eject MicroSD card Inserting and Ejecting a microSD cardInserting a microSD card Ejecting a microSD cardFormatting the Card Format Start optionFormatting Card +, -, 9 buttonInitializing the Recorder’s Menu Settings Reset Settings Formatting the Card FormatPress the OK/MENU button to confirm Start selection Press the + or button again to highlight the Start optionRecorder’s Customized Settings Customizing the RecorderDSS Player Software DSS Player SoftwareDSS Player Software Minimum RequirementInstalling DSS Software Be sure to confirm the following before installationInstall Wizard will begin Insert Olympus DSS Player CD into the CD-ROM driveUninstalling DSS Software To the instructions on the screenLocation Macintosh HD User Library PreferencesUsing Online Help Using Online HelpTo start online Help Connecting Recorder to PC Connecting to Your PC Using the USB CableConnecting Recor der to Supported computersConnecting Recorder to PC Connecting to Your PC Using the CradleDisconnecting Recorder from PC Remove the Recorder from the CradleClick DSS Player Pro Turn the automatic startup setting Off Running DSS PlayerDisabling Automatic Start Manual StartOther InformationI r ti Alarm Message List Message Meaning Explanation ActionSymptom TroubleshootingProbable cause Accessories Optional Specifications Technical Assistance and Support Technical Assistance Suppor tCanadian RFI For customers in North and South AmericaFor customers in Europe U1-BS0038-01 AP0712
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Manual 83 pages 49.7 Kb

DS-5000iD, DS-5000 specifications

The Olympus DS-5000 and DS-5000iD are advanced digital voice recorders designed to enhance the efficiency of professionals across various fields, including healthcare, legal, and business environments. These devices stand out due to their superior recording capabilities, robust security features, and user-friendly design.

One of the key features of the DS-5000 series is its high-quality recording capabilities. The devices utilize a high-fidelity microphone array that captures audio with remarkable clarity and detail. This ensures that every word is recorded accurately, which is essential for dictation or preserving important meetings. Furthermore, the DS-5000 model offers multiple recording formats, including MP3 and WAV, allowing users to choose the best quality for their needs.

Both models boast a large, easy-to-read LCD display, enabling users to navigate through menus and settings with ease. The intuitive controls ensure that even those unfamiliar with technology can operate the devices effortlessly. Additionally, the customizable function keys allow users to set shortcuts for frequently used commands, enhancing productivity.

A standout feature of the DS-5000iD is its advanced security options, which include a fingerprint sensor. This biometric security measure ensures that sensitive recordings remain confidential and only accessible to authorized personnel. The integration of 256-bit file encryption further protects data integrity, making it an ideal choice for professionals handling confidential information.

Connectivity is another strong point, as both models support USB and SD card options for easy transfer and storage of files. The DS-5000 and DS-5000iD are compatible with Olympus Dictation Management System software, which facilitates seamless file management and transcription, streamlining workflow processes for users.

Battery life is also impressive, with both models designed to endure extended use without frequent recharging. The long-lasting battery ensures that professionals can rely on the recorders throughout the day, whether in meetings, interviews, or dictation sessions.

In summary, the Olympus DS-5000 and DS-5000iD are high-performance digital voice recorders that provide exceptional sound quality, robust security features, and user-friendly operation. Their advanced technologies and characteristics make them an indispensable tool for professionals who demand efficiency and reliability in their audio recording needs.