Honeywell MAXPRO-NET manual Technical Support Information

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		MAXPRO-Net TECHNICAL SUPPORT
		REGISTRATION
Site name:		License Key No:
Site name:
Company:
Contact person:		Position/title:

Mailing Address: ...............................................................................................................................................

.............................................................................................................................................................................

.............................................................................................................................................................................

Phone:................................................................... Facsimile: ........................................................................

Technical Support Information

Honeywell provides technical support by phone to the installers and users of our various products. We are happy to assist with installation (wiring, connections and system planning), commissioning (identifying cabling or interconnection problems, macro programming, reconfigurations) as well as ongoing service, fault finding and general maintenance advice.

Every licensed product receives technical support at no charge when the software has been licensed through our technical support department. Call technical support at 972-620-6500 (1-800-796-2288 in North America) to register your software via telephone or contact tech support at MAXPRONETREGI@HONEYWELL.COM to register via email. The form can be mailed to the Honeywell’s Technical Support Department located at 12880-A Valley Branch Lane, Farmers Branch, TX 75234.

Other information

If you wish to minimize the requirement of technical support, Honeywell provides technical training courses to allow our distributors and clients to further develop their own in depth knowledge and understanding about our products. Please contact our company for more information at www.honeywellvideo.com.

I agree to abide by the terms and conditions as detailed in the software license agreement.

Please Sign/date and return to Honeywell Video Systems

_____________________________________	_______________________________
Signature	Date

Rev. A	v	HMXMU001056
		03/16/05

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Contents MAXPRO-Net March Initial Release PCN1980 Issue Date RevisionsHoneywell International Inc Eileen Way, Syosset, NY Software License AgreementPatent and Trademark Information Please Sign/date and return to Honeywell Video Systems Technical Support InformationBefore YOU Contact Technical Support What is the License key number?Have you registered the site? Youre now ready to contact technical supportTable of Contents Rev. a Viii HMXMU001056 03/16/05 Scan 10-1 List of TablesList of Figures General Description Chapter OverviewAssumptions Made by this Manual System KeyboardsOther Equipment Keystrokes Conventions Used in this ManualNumerical Range Points to Take NoteAcknowledgements Manufacturers NoteMonitor messages Windows Entering Your Selection Numbers HOW and WHY? Chapter Getting StartedSelecting a Monitor Selecting a Camera Controlling a Camera PTZ Other PTZ functions Controlling a VCR from the Keyboard Selecting a VCRControlling a VCR from the Keyboard Recording a Camera Auxiliary Devices and Multiplexers Rev. a HMXMU001056 03/16/05 What is a Guard Tour? Chapter Using Scan SequencesWhat is a Scan SEQUENCE? Starting a Scan Sequence Halting a Scan Sequence Pausing a Scan Sequence Making a NEW Scan Sequence Making a NEW Scan Sequence Entry Positions In Scan Sequence Entry Positions In Scan Sequence 20 Before Overwriting Editing a Scan SequenceOverwrite With a New Camera Selection Entry Positions In Scan Sequence 20 After Overwriting Delete This Camera SelectionEntry Positions In Scan Sequence 20 Before Deletion Entry Positions In Scan Sequence 20 After DeletionEntry Positions In Scan Sequence 20 Before Insertion Insert a New Camera SelectionEntry Positions In Scan Sequence 20 After Pressing The Key Inserting Camera No 10 Into Entry PositionScan Sequence List Showing Entry Changing the Dwell Period10 Using Key To Move To Entry Increasing the Dwell for ONE Camera Rev. a HMXMU001056 03/16/05 What is a MACRO? Chapter Using MacrosSalvo Camera Selections Camera WalksAutomated Control Executing a MacroMake a NEW Macro Make a NEW Macro Can I Edit a MACRO? Delete a MacroRev. a HMXMU001056 03/16/05 What are ALARMS? Chapter Managing AlarmsCamera Fail Alarms External Alarm InputsPTZ Site Failed Alarms Lost VideoVCR Alarms PTZ Site Tamper AlarmsOther Device Alarms Alarm StackClearing AN Alarm Stepping Through the Alarm StackClearing AN Alarm Rev. a HMXMU001056 03/16/05 Fast Camera Selection Setting a NEW Camera View PTZ Preset PositionChapter Other Keyboard Functions Setting a NEW Camera View PTZ Preset Position Camera PTZ FLASHBACK Recalling a Camera View PTZ Preset PositionSelecting AN Alternate Camera Revealing SMARTEXT Hiding Displayed TextRevealing SMARTEXT Accessing the Menu System What is the Text Channel Menu SYSTEM?Chapter Text Channel Menu System Exiting the Menu SystemMaking Selections from the Menu Keyboard Operator SIGN-ON Keyboard OperatorsOperator1 Keyboard Operator ListSIGN-ON Confirmed SIGN-OFF Keyboard OperatorsSign On Confirmed Sign-OFF OperatorChange PIN Change PIN NumberEnter Confirm New PIN and PressSelections Chapter Message PromptsIntroduction Liveupdate Begin Scan Liveupdate CompletedTour halted Message Prompt Explanation End of tourTour paused Set tourPAN-TILT Control VCR Control User Macros Other ControlGeneral Licexpired ErrorsLicxxdaysleft Network Fail # Keyboard FailMonitor Text Display Chapter System FeaturesReal Time Clock RTC Monitor Blanking Text Display TIME-OUTBlack Pause Post-TextSystem Access by Operators Monitor AccessPrioritizing Operators Settling Conflicts In Monitor AccessCamera Failed Detection Keyboard TIME-OUTAuto Sign OFF Low level video Chapter Troubleshooting Eileen Way Honeywell Video Systems Head Office