Brother DCP-185C, DCP-145C manual Error and Maintenance messages, Error Message Cause Action

Error and Maintenance messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error and maintenance messages are shown below.

You can correct most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com.

Error Message	Cause	Action
B&W Print Only	One or more of the colour ink	Replace the empty ink cartridges. (See
	cartridges is empty. While this	Replacing the ink cartridges on page 68.)
	message appears on the LCD,
	each operation works in the
	following way:
	„ Printing
	If you click Greyscale in the
	Advanced tab of the printer
	driver you can use the machine
	as a monochrome printer for
	approximately four weeks
	depending on the number of
	pages you print.
	„ Copying
	If the paper type is set to Plain
	Paper, Inkjet Paper or
	Transparency you can make
	copies in monochrome.
	If the paper type is set to Other
	Glossy or Brother BP71, the
	machine will stop all print
	operations. If you unplug the
	machine, or take out the empty ink
	cartridge, you cannot use the
	machine until you change to a new
	ink cartridge. Replace the empty ink
	cartridges. (See Replacing the ink
	cartridges on page 68.)
Cannot Detect	You installed a new ink too fast and	Take out the new ink cartridge and reinstall it
	machine didn’t detect it.	slowly until it clicks.
	If you are using non Brother	Replace the cartridge with a Brother Original Ink
	Original Ink the machine may not	Cartridge. If the error remains, contact your
	detect the ink cartridge.	Brother dealer.
	An ink cartridge is not installed	Take out the new ink cartridge and re-install it
	correctly.	slowly until it clicks. (See Replacing the ink
		cartridges on page 68.)

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