Brother DCP-145C, DCP-185C manual Cannot Print

Page 71

 

 

Troubleshooting and Routine Maintenance

 

 

 

Error Message

Cause

Action

Cannot Print

One or more of the ink cartridges

Replace the empty ink cartridges. (See

Replace XX Ink

are empty. The machine will stop all

Replacing the ink cartridges on page 68.)

print operations.

 

 

 

 

Close Ink Cover

The ink cartridge cover is not

Firmly close the ink cartridge cover until it clicks.

 

completely closed.

 

Cover is Open

The scanner cover is not closed

Lift the scanner cover and then close it again.

 

completely.

 

Data Remaining

Print data is left in the machine's

Press Stop/Exit. The machine will cancel the job

 

memory.

and clear it from the memory. Try to print again.

Document Jam

The document was not inserted or

See Using the ADF (DCP-185C only)

(DCP-185C only)

fed correctly, or the document

on page 17

scanned from the ADF was too

See Document jam (DCP-185C only)

 

 

long.

 

on page 65

 

 

 

 

 

High Temperature

The print head is too warm.

Allow the machine to cool down.

Hub is Unusable.

A Hub or USB Flash memory drive

A Hub or USB Flash memory drive with a Hub

 

with a Hub has been connected to

are not supported. Unplug the device from the

 

the USB direct interface.

USB direct interface.

 

 

 

Init Unable XX

The machine has a mechanical

Open the scanner cover and look on the left,

 

problem.

middle, and right hand side under the covers for

 

—OR—

any foreign objects inside the machine. If the

 

error message continues, disconnect the

 

A foreign object such as a clip or

 

machine from the power source for several

 

ripped paper is in the machine.

minutes then reconnect it.

 

 

 

Ink Low Black

The indicated ink cartridge is

Order a new ink cartridge. You can continue

Ink Low Yellow

running out of ink.

printing until the LCD shows Cannot Print.

 

 

Ink Low Cyan

 

 

Ink Low Magenta

 

 

Low Temperature

The print head is too cold.

Allow the machine to warm up.

Media Error

The memory card is either

Put the card firmly into the slot again to make

 

corrupted, incorrectly formatted, or

sure it is in the correct position. If the error

 

there is a problem with the memory

remains, check the media drive (slot) of the

 

card.

machine by putting in another media card that

 

 

you know is working.

 

 

 

Media is Full.

The memory card or USB flash

Your machine can only save to your memory

 

memory drive you are using already

card or USB flash memory drive if it contains less

 

contains 999 files.

than 999 files. Try deleting unused files to free

 

 

some space and try again.

 

 

 

No Cartridge

An ink cartridge is not installed

Take out the new ink cartridge and re-install it

 

correctly.

slowly until it clicks. (See Replacing the ink

 

 

cartridges on page 68.)

 

 

 

No File

The memory card or USB Flash

Put the correct memory card or USB Flash

 

memory drive in the media drive

memory drive into the slot again.

 

does not contain a .JPG file.

 

 

 

 

B

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Contents USER’S Guide If you need to call Customer Service Compilation and Publication Notice Table of Contents Section III Direct Photo Printing Section II CopySection V Appendixes Section IV SoftwareMenu and Features Page General General Information Using the documentationAccessing the Software User’s Guide Symbols and conventions used in the documentationPresto! PageManager User’s Guide Hong Kong users only How to find Scanning instructionsSoftware User’s Guide ScanSoft PaperPort 11SE with OCR How-to-GuidePresto! PageManager User’s Guide Viewing Documentation For MacintoshAccessing Brother Support For Windows 100% Normal Control panel overviewLED DCP Loading paper and other print media Loading documents and paperLoading documents and paper About envelopes Loading envelopes and post cardsRemoving small printouts from the machine How to load envelopes and postcardsCut Sheet Paper Envelopes Printable areaBrother paper Acceptable paper and other print mediaRecommended print media Paper capacity of the output paper tray Handling and using print mediaImproper Setup Paper type and size for each operation Choosing the right print mediaPaper Type Weight Thickness No. Sheets Paper weight, thickness and capacityRecommended environment Using the ADF DCP-185C onlyHow to load documents Loading documentsScannable area Using the scanner glassChanging LCD language General SetupSleep Mode LCD screenPress Mono Start Press Stop/Exit How to print a reportPrinting Reports Copy Copy options How to copyMaking copies Press Mono Start or Colour Start Changing copy speed and qualityEnlarging or reducing the image copied Custom25-400% . Press OK Making N in 1 copies or a poster Page LayoutPress Mono Start Sorting copies using the ADF Monochrome only DCP-185C only„ 2 in 1 P „ 2 in 1 L „ 4 in 1 P „ 4 in 1 L „ Poster 3⋅3 Contrast Adjusting Brightness ContrastBrightness Paper Size Paper optionsPaper Type Chapter Direct Photo Printing PhotoCapture Center Operations Using PhotoCapture Center from your computerUsing memory card or USB Flash memory drive Printing photos from a memory card or USB Flash memory drive Getting started Press Photo Capture How to print from a memory card or USB Flash memory drivePrint Index Thumbnails Dpof PrintYes, see Dpof printing on Printing ImagesDpof printing Print Size PhotoCapture Center print settingsPrint quality White Balance Colour EnhancementColour Density SharpnessDate Print CroppingBorderless printing Changing the image quality Scan to a memory card or USB Flash memory driveChanging the colour file format Understanding Error MessagesChanging the monochrome file format PictBridge requirements Setting your digital cameraPrinting photos from a camera Printing photos directly from a PictBridge cameraCamera Connected Chapter Understanding the Error Messages Chapter Software Click Software USER’S Guide Software featuresHow to read the Html User’s Guide For WindowsAppendixes Choosing a location Safety and LegalTo use the machine safely Page Safety and Legal Important safety instructions International Energy Star Compliance Statement Important For your safetyRadio interference Legal limitations for copying Trademarks Printing Troubleshooting and Routine MaintenanceTroubleshooting If you are having difficulty with your machineTroubleshooting and Routine Maintenance Colour Enhancement Copying DifficultiesPhotoCapture Center Difficulties Scanning DifficultiesSoftware Difficulties Error Message Cause Action Error and Maintenance messagesCannot Print Press Mono Start or Colour Start Document is jammed inside the ADF unit Document jam DCP-185C onlyDocument is jammed in the top of the ADF unit Printer jam or paper jam Troubleshooting and Routine Maintenance Replacing the ink cartridges Routine maintenanceTroubleshooting and Routine Maintenance Clean the outside of the machine as follows Cleaning the outside of the machineCleaning the scanner Cleaning the paper pick-up roller Cleaning the machine printer platenPress Colour Start Cleaning the print headChecking the print quality Press Ink ManagementChecking the print alignment Checking the serial number Checking the ink volumeMachine Information Packing and shipping the machine Troubleshooting and Routine Maintenance Menu table Menu and FeaturesOn-screen Menu keys Programming Copy PhotoCapture Print Reports Machine Info Initial Setup Menu Table Photo Paper Type Nnonn+ Tiff Initial Date&Time General SpecificationsDCP-185C Dimensions DCP-145C 1 and DCP-165CWeight Temperature HumidityPaper Output Print mediaPaper Input Paper Tray Copy Number of Files Folder Borderless Compatible Media Resolution File ExtensionPhotoCapture Center Interface PictBridgeCompatibility Scanner USB 1 PrinterInterfaces Speed Computer requirementsProcessor MinimumInk Service Life of InkWhat is Innobella? Consumable itemsGlossary CD-ROM IndexFrom PC See Software Users Guide on Transparencies Productsupport@brother.com.au Solutions Site http//solutions.brother.comVisit us on the World Wide Web
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