Error Message | Cause | Action |
No Paper Fed | The machine is out of paper or | Do one of the following: |
| paper is not properly loaded in the | Refill the paper in the paper tray, and then |
| paper tray, or the Jam Clean Cover | |
| press Mono Start or Colour Start. | |
| is not closed properly. | |
| Remove the paper and load it again and then | |
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| |
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| press Mono Start or Colour Start. (See |
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| Loading paper and other print media |
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| on page 8.) |
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|
| The paper is jammed in the | See Printer jam or paper jam on page 66. |
| machine. |
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|
Out of Memory | The machine's memory is full. | When copy operation is in progress, press |
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| Stop/Exit and wait until the other operations in |
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| progress finish and then try again. |
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| The memory card or USB Flash | Delete unused files from your memory card or |
| memory drive you are using does | USB Flash memory drive to make some free |
| not have enough free space to scan | space and then try again. |
| the documents. |
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|
Paper Jam | Paper is jammed in the machine. | Remove the jammed paper by following the |
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| steps in Printer jam or paper jam on page 66. |
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| See Printer jam or paper jam on page 66. Make |
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| sure the paper length guide is adjusted to the |
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| paper side. |
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|
Print Unable XX | The machine has a mechanical | Open the scanner cover and look on the left, |
| problem. | middle and right hand side under the covers for |
| any foreign objects inside the machine. If the | |
| error message continues, disconnect the | |
| A foreign object such as a clip or | |
| machine from the power source for several | |
| ripped paper is in the machine. | minutes then reconnect it. |
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|
Scan Unable XX | The machine has a mechanical | Open the scanner cover and look on the left, |
| problem. | middle and right hand side under the covers for |
| any foreign objects inside the machine. If the | |
| error message continues, disconnect the | |
| A foreign object such as a clip or | |
| machine from the power source for several | |
| ripped paper is in the machine. | minutes then reconnect it. |
|
|
|
Unusable Device | A broken device has been | Unplug the device from the USB direct interface, |
| connected to the USB direct | then press On/Off to turn the machine off then |
| interface. | on again. |
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|
Unusable Device | A USB device or USB Flash | Unplug the device from the USB direct interface. |
Please Disconnect | memory drive that is not supported |
|
USB Device. | has been connected to the USB |
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| direct interface. |
|
| For more information, visit us at |
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| http://solutions.brother.com. |
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|
Wrong Paper Size | Paper is not the correct size. | Make sure the machine's Paper Size setting |
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| matches the size of paper you are loding in the |
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| tray. Load the correct size of paper, and then |
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| press Mono Start or Colour Start. |
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