Sharp FO-3150 Troubleshooting, Problems and Solutions, Line error, Problem Solution

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9. Troubleshooting

Problems and Solutions

If you have any problems with your fax machine, refer to the following troubleshooting guide.

Line error

Problem		Solution

LINE ERROR appears in	A line error occurs when your fax machine cannot
the display.	communicate correctly with the other fax machine.
	The error is usually due to a problem on the phone
	line.
	Try the transaction again. If the error persists, check
	the following:
	•	Check the connection. The cord from the TEL.
		LINE socket to the wall socket should be no longer
		than two meters.
	• Make sure there are no modem devices sharing the
		same telephone line.
	•	Check with the other party to make sure their fax
		machine is functioning properly.
	•	Have your telephone line checked for line noise.
	•	Try connecting the fax machine to a different
		telephone line.
	•	If the problem still occurs, your fax machine may
		need service.

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Contents FO-3150 Warranty Introduction Paper tray capacity Applicable telephone lineImportant safety information Page Table of Contents Troubleshooting Look at the Operation Panel Function key Resolution / Reception Mode keyCOPY/HELP key Speed Dial keyPoints to keep in mind when setting up InstallationUnpacking Checklist About condensationConnections Connecting the handsetConnecting the power cord Connecting the telephone line cord Comments Moving your fax and reconnectingAttaching the paper trays Installation Extension phone optional Installing the Toner Cartridge Installing the Toner Cartridge Resetting the toner counter Press Once TwicePress Resetting the drum counterPress Start Loading Printing Paper Loading Printing Paper Entering Your Name and Fax Number Enter your fax number by pressing the number keys max digits Press to return to the date and time displayPress once and 3 times Setting the Date and TimePress once and twice Enter a two-digit number for the day 01 to Example the 5 thEnter the year four digits Example 2004 Press Start to start the clockMode Setting the Reception ModeSetting the reception mode Speaker Volume AdjustmentPress Press or to select the desired volume level Ringer Select 1 second, or 3 to select no Beep lengthPress 1 to select 3 seconds, 2 to Transmittable Documents Size and weightSending Faxes Loading the Document Other restrictionsRemoving a document from the feeder Contrast settings Adjusting the Resolution and ContrastResolution settings Load the documents Press One or more times untilTo FINE, or To set it to Standard Changing the default resolutionPress To set the default resolution Sending a Fax by Normal Dialling Pick up the handset or press Listen for the dial toneThrough 99 are for Sending a Fax by Automatic DiallingSpeed Dial numbers If you know the Speed Dial number that Storing fax and phone numbers for automatic diallingRapid Keys Go to . If not, enter the desired two digit number Go to StepEditing and clearing auto-dial numbers Press For Edit or 2 for ClearPress Start Make the desired changes to the name Using a Rapid Key for a voice call Rapid Key DiallingPress and then enter the 2-digit Speed Dial number Using a Speed Dial number for a voice callSpeed Dialling Repeat StepIf you are sending a fax, load the documents If desired, press To set Resolution and/or contrastSearching for an auto-dial number Until the name of the other party appearsSending a fax by Direct Keypad Dialling Redial Automatic rediallingSelect no Error Correction ModePress 1 to select YES, or Cover Sheet Press To select YES, or 2 toDial the receiving fax machine and send the fax Header messagePress Press a number key to select a message Batch Page Numbering Feeder or pressBroadcasting Sending a Fax to Multiple Destinations Press to store the destinationPress the appropriate Group Key Broadcasting using a Group KeyWhen you are ready to begin transmission, press Start Transmission will beginPress To clear a Group Key Storing numbers in Group KeysPress To program a Group Key When you have finished storing the destinations, press Start If the memory becomes full Using TEL/FAX Mode Receiving FaxesEnter a number as follows for the desired duration Using A.M. ModePseudo Ring Duration for Tel/Fax Mode To select A.M. mode, pressUsing FAX Mode Changing the number of ringsNumber from 2 to Using TEL ModeEnter the desired number of rings any Example 3 ringsAnswering with the fax’s handset Answering on an extension phone connected to the same linePutting a call on hold Press To turn on the function, or Optional Reception SettingsFax Signal Receive To turn it offFrom 0 to Changing the number for remote fax activationEnter the desired number any number ExampleSelect 100% Reception RatioPress To select AUTO, or 2 to Substitute Reception to Memory Load the documents face down. Maximum of 20 A4 pages Select any of the following copy settings as neededMaking Copies If Memory is Full appears When you are ready to begin copying, pressCopy Cut-off Connecting an Answering Machine Answering Machine ConnectionChanging the outgoing message Using the Answering Machine ConnectionSet the reception mode to A.M Set your answering machine to auto answerQuiet Detect Time Optional A.M. Mode SettingsHow answering machine mode operates To turn off the function Times Press OnceEnter a number from 01 to 10, or enter Example 3 secondsEnter a 2-digit number from 01 to For the number of seconds of the delayQuiet Detect Start Time Or enter 00 to turn off the functionOn A.M. Failure Press 1 to turn on the function, orDistinctive Ring Requires Subscription to Service Special FunctionsDistinctive Ring Requires Subscription to Service Blocking Reception of Unwanted Faxes Enter the fax number maximum of 20 digits Press StartEditing and clearing anti junk numbers Press 1 for Edit or 2 for ClearAs a polling key Polling Requesting a Fax TransmissionPress To use Rapid Key 08/POLL To turn off the polling function, pressRequesting transmission Being polled Memory pollingPress To select SET Set the reception mode to FAX pressLoad the document Until the arrowClearing a memory polling document Press To select Clear Press Start to clear the documentPolling security Storing fax numbers for polling permission Editing and clearing polling permission numbers Press For Edit or For ClearPress or until the desired list appears in the display Once Printing ListsActivity Report Press Start to print the listGroup List Setup ListTelephone Number List Transaction Report Headings in the Transaction ReportTransaction Report print condition Auto print-out of Activity Report Press 1 to turn on auto print out, orClose the operation panel MaintenanceScanning glass and rollers Housing Replacing the toner cartridgeReplacing the drum cartridge Replacing the drum cartridgeViewing the total number of pages printed Maintenance Maintenance Cleaning the drum cartridge Maintenance Line error TroubleshootingProblems and Solutions Problem SolutionDialling and transmission problems Trouble- shootingReception and copying problems General problems Transmittable Documents onAnswering machine connection Messages and Signals Display messages102 Audible signals Printer ErrorClearing Paper Jams Clearing a jammed documentClearing jammed printing paper 105106 Gently pull the jammed paper out of the machine107 Quick Reference Guide Receiving FaxesIndex 109110 Page Page Sharp Corporation