Brother 660MC, 580MC owner manual What to do if you think your Product is defective

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BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(For MFC 660MC Only)

(For USA Only)

This warranty gives you certain rights and you may also have other rights that may vary from state to state.

This warranty is given only to the first

end-use purchaser of the accompanying product (referred to in this warranty as “this Product”).

What is covered: Brother warrants to you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product. The “Warranty Period” is 1 year from the date you purchased this product. The “Warranty Period” for consumable items, such as Toner, Drums, Ribbons, etc. is 90 days from the date of purchase, or the rated life of the Consumable item, whichever is shorter.

What is NOT covered: This warranty is VOID -- that is, this Product has no warranty -- if: (1) you did not purchase this Product from an authorized Brother reseller within the United States, (2) this Product has been serviced, modified or tampered with by anyone other than an Authorized Service Representative of Brother, (3) the serial number has been modified, defaced or removed from this Product, (4) this Product has been abused or damaged, (5) non Brother®- brand or non Brother approved parts, supplies, power supplies or other accessories have been used with this Product, or (6) this Product has been transported without the proper preparation and packaging.

What to do if you think your Product is defective:

Call our Customer Service Hotline at

1-800-284-4329, or if you suspect a defect in materials or workmanship in this Product, you can report it to a Brother Authorized Service Center. During the Warranty Period, supply Brother’s representative with a copy of your dated bill of sale showing that this Product was purchased within the United States. For the name of your Brother Authorized Service Center, call 1-800-521-2846. After contacting the Brother Authorized Service Center, you

may be required to deliver or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

What Brother will do: Brother (or its Authorized Service Center) will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or (at Brother’s option) replace the Product with a product that performs the same functions and performs as well as the original Product. Brother reserves the right to supply refurbished or remanufactured replacement parts provided that the replacement parts conform to the manufacturer’s specifications for new products. The repaired or replacement product will be returned to you at no cost.

Exchange Service:

When an exchange is authorized, Brother will exchange your non-working product with a refurbished or remanufactured product that conforms to the manufacturer’s specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non- working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product’s malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty; (iii) the proper

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Contents SWNER’O Lanuam If You Need to Call Customer Service Frequently Asked Questions FAQs For Customer ServiceBrother Numbers Brother fax-back systemOrdering Accessories and Supplies PC402RFTrademarks For USA and CanadaCompilation and Publication Notice Exchange Service What to do if you think your Product is defectiveLimitations What to do if you think your Product is defective Vii For Canada Only Table of Contents On-Screen Programming Setup Send Telephone Services Making Copies Setting Up the MFC 660MC Computer to Work Together 14-1 Specifications Index Remote Retrieval Access Card Using This Manual IntroductionAbout FAX/MFC Finding InformationECM Error Correction Mode Fax Tones and HandshakeFAX 580MC and MFC 660MC Control Panel Overview 18 17 14 13Location and Connections Choosing a LocationPacking List AssemblyAttach the paper wire extension Loading the Paper Attach the paper trayAttach the output paper support Acceptable Paper Connecting the MachineConnections Two-Line Phone System Special Line ConsiderationsRoll Over Phone Lines Converting Telephone Wall Outlets Multi-Line Connections PBX Custom Features on Your Phone LineIf you are installing the FAX/MFC to work with a PBX Connecting an External Telephone Answering Device TAD SequenceOutgoing Message OGM Connecting an External TelephoneConnections Function Mode 3On-Screen ProgrammingUser-Friendly Programming Alternating DisplaysEnglish Function Selection TableLOW DELAY04 Toll SaveroffLetter OFFInterrupt IntervalVoiceon FAX/MFC4Initial Setup Setting Date and TimeSetting Station ID Getting StartedSetting Tone/Pulse Dialing Mode For Canada Only Details for Entering TextInserting spaces Making correctionsSetting Up Your Area Code For USA Only Special characters and symbolsRepeating letters AreaSetting Beeper Volume Choosing the Handset VolumeVolume Amplify OFF Volume Amplify ON-TEMPORARYSetting the Speaker Volume Setting the Ring VolumeSetting Volume Amplify Memory StorageBasic Receiving Operations 5Setup ReceiveSelect Answer Mode Setting Ring Delay To select or change your Answer ModeFAX only FAX/TEL Manual Mcmsg CTRPress Easy Receive Setting Paper Size Printing a Reduced Incoming originalReduction Recommended ReductionsFor FAX/TEL Mode Only Advanced Receiving OperationsOperation from External or Extension Telephone Changing Remote CodesMF Link Setting Multi-function Link Mode For MFC 660MC OnlyPolling 6Setup Send Automatic Document Feeder ADFPress Function/Set, 3 Memory TXMemory TXON? Resolution Basic Sending OperationsContrast Press Function/Set , 3Overseas Mode Delayed FaxSetting Up for Polled Transmit Advanced Sending OperationsWaiting Canceling a Scheduled JobCancel JOB More Advanced Features Call Brother fax-back system 7Auto Dial Numbers and Dialing Options Storing Numbers for Easy DialingStoring One Touch Dial Numbers Press Function/Set, 6Enter & SET Storing Speed Dial NumbersSPEED-DIAL? # Setting Up Groups for Broadcasting Setup GroupgoChanging One Touch and Speed Dial Numbers Select ONE-TOUCHDialing Options Manual DialingOne Touch Dialing Speaker PhoneDialing Access Codes and Credit Card Numbers Speed DialingSearch RedialAnswering Calls with the Speakerphone BroadcastingPage 8Telephone Services Custom FeaturesDistinctive Ring Registering the Distinctive Ring PatternCaller ID Caller ID LogPrinting the Caller ID Log Viewing the Caller ID LogDialpress Start Returning a Call from the LogRegistering a Caller ID Number Caller ID LOG Press Start KEYCompany Clearing a Caller ID Stored in MemoryRegistration with CallManage CallManage For USA OnlyCall Waiting Caller ID L E P H O N E S E R V I C E S 9Message Center Message Center ModeFlexible Memory Settings Message Storage Recording Message Center Outgoing Message Setting Up the Message CenterSetting Message Storage Activating Message Center Mode Message IndicatorListening to Outgoing Message OGM Erasing Outgoing Message OGMBackup Printing Option Backup PrintonPlaying Voice Messages Printing a Fax MessageTo erase voice messages individually Setting Maximum Time for Incoming MessagesErasing Messages Setting Toll Saver ICM Recording MonitorRecording a Conversation Fax Forwarding/PagingProgramming Paging Number Programming a Fax Forwarding NumberFWD# Press 9 0 to reset the FAX/MFC when you finish Remote Commands ICMMSG CTR OGM T OGMFAX VoiceMSG CTR FAX/TELE S S a G E C E N T E R 10 10Making Copies Copy FunctionsMaking a Single Copy NO.OF COPIES01 Then Copy or SETMulti Copysort Sort P.01 FNE Then Copy or SET11 11Printing Reports FAX/MFC Settings and ActivityRECEIVE, Setup SEND, Print Reports Transmission Verification Xmit Report Activity Report IntervalINTERVAL? Press Function/Set, 712 12Important Information Standard Telephone and FCC Notices12 2 I M P O R T a N T I N F O R M a T I O N Important Safety Instructions 12 4 I M P O R T a N T I N F O R M a T I O N Troubleshooting Error MessagesChange Cartridge Check Paper Press Start KEYYES Printout is jammedCOMM.ERROR Machine Error Press Stop KEYOriginal is jammed Connection Fail Disconnected Document JAMVertical Black Lines When Receiving FAX/MFC Does Not Answer When CalledIf You Are Having Difficulty with Your FAX/MFC Printing or Receiving FaxesSending Faxes Handling Incoming Calls Cleaning the Print Head Routine MaintenanceCleaning the Scanner Replacing the Print Cartridge PC Configuration Requirements Before You Install Multi-Function LinkPackage Contents Connecting the MFC 660MC to Your PC Choosing the Software to Install Install Multi-Function Link SoftwareOn-Line Documentation Product SupportOverview of Basic Steps Installing the Multi-Function Link SoftwareInstalling the Brother Software Page Viewing On-Line Documentation Introduction Running the Brother SoftwareSending a Fax from Your PC Sending a Quick FaxMulti-Function Link ScanSoftTM PaperPortSending a Fax from the Main Menu Sending a Fax from a Windows Application Before You Begin Checklist for the MFCReceiving Faxes into the PC Viewing Received Faxes On your PCScanning Options ResolutionScanning a Document Image Type Scanning into the PaperPort ViewerContrast 16 16Multi-Function Link option For FAX 580MC OnlySpecifications ResolutionCOMM. Error Check PaperConnection Fail DisconnectedOn-Line Documentation 14-5 On-Screen Programming TEL.INDEX ListUser Settings Report TOP Cover OpenN D E Remote Retrieval Access Card E M O T E R E T R I E V a L a C C E S S C a R D Visit us on the World Wide Web
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