Brother 660MC, 580MC What to do if you think your Product is defective, Exchange Service

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BROTHER 90 DAY LIMITED WARRANTY and EXCHANGE SERVICE

(For FAX 580MC Only)

(For USA Only)

This warranty gives you certain rights and you may also have other rights that may vary from state to state.

This warranty is given only to the first

end-use purchaser of the accompanying product (referred to in this warranty as “this Product”).

What is covered: Brother warrants to you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product. The “Warranty Period” is 90 days from the date you purchased this product. The “Warranty Period” for consumable items, such as Toner, Drums, Ribbons, etc. is 90 days from the date of purchase, or the rated life of the Consumable item, whichever is shorter.

What is NOT covered: This warranty is VOID -- that is, this Product has no warranty -- if: (1) you did not purchase this Product from an authorized Brother reseller within the United States, (2) this Product has been serviced, modified or tampered with by anyone other than an Authorized Service Representative of Brother, (3) the serial number has been modified, defaced or removed from this Product, (4) this Product has been abused or damaged, (5) non Brother®- brand or non Brother approved parts, supplies, power supplies or other accessories have been used with this Product, or (6) this Product has been transported without the proper preparation and packaging.

What to do if you think your Product is defective:

Call our Customer Service Hotline at 1- 800-284-4329, or if you suspect a defect in materials or workmanship in this Product, you can report it to a Brother Authorized Service Center. During the Warranty Period, supply Brother’s representative with a copy of your dated bill of sale showing that this Product was purchased within the United States. For the name of your Brother Authorized Service Center, call 1-800-521-2846. After contacting the Brother Authorized Service Center, you

may be required to deliver or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

What Brother will do: Brother (or its Authorized Service Center) will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or (at Brother’s option) replace the Product with a product that performs the same functions and performs as well as the original Product. Brother reserves the right to supply refurbished or remanufactured replacement parts provided that the replacement parts conform to the manufacturer’s specifications for new products. The repaired or replacement product will be returned to you at no cost.

Exchange Service:

When an exchange is authorized, Brother will exchange your non-working product with a refurbished or remanufactured product that conforms to the manufacturer’s specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non- working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product’s malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty; (iii) the proper

iv F A X L I M I T E D W A R R A N T Y

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Contents SWNER’O Lanuam If You Need to Call Customer Service Brother Numbers Frequently Asked Questions FAQsFor Customer Service Brother fax-back systemOrdering Accessories and Supplies PC402RFFor USA and Canada Compilation and Publication NoticeTrademarks Exchange Service What to do if you think your Product is defectiveLimitations What to do if you think your Product is defective Vii For Canada Only Table of Contents On-Screen Programming Setup Send Telephone Services Making Copies Setting Up the MFC 660MC Computer to Work Together 14-1 Specifications Index Remote Retrieval Access Card About FAX/MFC Using This ManualIntroduction Finding InformationECM Error Correction Mode Fax Tones and HandshakeFAX 580MC and MFC 660MC Control Panel Overview 18 17 14 13Location and Connections Choosing a LocationAssembly Attach the paper wire extensionPacking List Attach the paper tray Attach the output paper supportLoading the Paper Connecting the Machine ConnectionsAcceptable Paper Special Line Considerations Roll Over Phone LinesTwo-Line Phone System Converting Telephone Wall Outlets Custom Features on Your Phone Line If you are installing the FAX/MFC to work with a PBXMulti-Line Connections PBX Connecting an External Telephone Answering Device TAD SequenceConnecting an External Telephone ConnectionsOutgoing Message OGM User-Friendly Programming Function Mode3On-Screen Programming Alternating DisplaysFunction Selection Table LOWEnglish Letter DELAY04Toll Saveroff OFFInterrupt IntervalVoiceon FAX/MFCSetting Station ID 4Initial SetupSetting Date and Time Getting StartedInserting spaces Setting Tone/Pulse Dialing Mode For Canada OnlyDetails for Entering Text Making correctionsRepeating letters Setting Up Your Area Code For USA OnlySpecial characters and symbols AreaVolume Amplify OFF Setting Beeper VolumeChoosing the Handset Volume Volume Amplify ON-TEMPORARYSetting Volume Amplify Setting the Speaker VolumeSetting the Ring Volume Memory Storage5Setup Receive Select Answer ModeBasic Receiving Operations FAX only FAX/TEL Manual Setting Ring DelayTo select or change your Answer Mode Mcmsg CTRPress Easy Receive Reduction Setting Paper SizePrinting a Reduced Incoming original Recommended ReductionsOperation from External or Extension Telephone For FAX/TEL Mode OnlyAdvanced Receiving Operations Changing Remote CodesSetting Multi-function Link Mode For MFC 660MC Only PollingMF Link 6Setup Send Automatic Document Feeder ADFMemory TX Memory TXON?Press Function/Set, 3 Contrast ResolutionBasic Sending Operations Press Function/Set , 3Setting Up for Polled Transmit Overseas ModeDelayed Fax Advanced Sending OperationsCanceling a Scheduled Job Cancel JOBWaiting More Advanced Features Call Brother fax-back system Storing One Touch Dial Numbers 7Auto Dial Numbers and Dialing OptionsStoring Numbers for Easy Dialing Press Function/Set, 6Storing Speed Dial Numbers SPEED-DIAL? #Enter & SET Changing One Touch and Speed Dial Numbers Setting Up Groups for BroadcastingSetup Groupgo Select ONE-TOUCHOne Touch Dialing Dialing OptionsManual Dialing Speaker PhoneDialing Access Codes and Credit Card Numbers Speed DialingAnswering Calls with the Speakerphone SearchRedial BroadcastingPage Distinctive Ring 8Telephone ServicesCustom Features Registering the Distinctive Ring PatternCaller ID Caller ID LogDialpress Start Printing the Caller ID LogViewing the Caller ID Log Returning a Call from the LogCompany Registering a Caller ID NumberCaller ID LOG Press Start KEY Clearing a Caller ID Stored in MemoryCallManage For USA Only Call Waiting Caller IDRegistration with CallManage L E P H O N E S E R V I C E S Message Center Mode Flexible Memory Settings Message Storage9Message Center Setting Up the Message Center Setting Message StorageRecording Message Center Outgoing Message Listening to Outgoing Message OGM Activating Message Center ModeMessage Indicator Erasing Outgoing Message OGMPlaying Voice Messages Backup Printing OptionBackup Printon Printing a Fax MessageSetting Maximum Time for Incoming Messages Erasing MessagesTo erase voice messages individually Recording a Conversation Setting Toll SaverICM Recording Monitor Fax Forwarding/PagingProgramming a Fax Forwarding Number FWD#Programming Paging Number Press 9 0 to reset the FAX/MFC when you finish MSG CTR OGM Remote CommandsICM T OGMMSG CTR FAXVoice FAX/TELE S S a G E C E N T E R Making a Single Copy 10 10Making CopiesCopy Functions NO.OF COPIES01 Then Copy or SETMulti Copysort Sort P.01 FNE Then Copy or SETFAX/MFC Settings and Activity RECEIVE, Setup SEND, Print Reports11 11Printing Reports INTERVAL? Transmission Verification Xmit ReportActivity Report Interval Press Function/Set, 712 12Important Information Standard Telephone and FCC Notices12 2 I M P O R T a N T I N F O R M a T I O N Important Safety Instructions 12 4 I M P O R T a N T I N F O R M a T I O N Change Cartridge TroubleshootingError Messages Check Paper Press Start KEYYES Printout is jammedOriginal is jammed COMM.ERRORMachine Error Press Stop KEY Connection Fail Disconnected Document JAMIf You Are Having Difficulty with Your FAX/MFC Vertical Black Lines When ReceivingFAX/MFC Does Not Answer When Called Printing or Receiving FaxesSending Faxes Handling Incoming Calls Routine Maintenance Cleaning the ScannerCleaning the Print Head Replacing the Print Cartridge Before You Install Multi-Function Link Package ContentsPC Configuration Requirements Connecting the MFC 660MC to Your PC On-Line Documentation Choosing the Software to InstallInstall Multi-Function Link Software Product SupportInstalling the Multi-Function Link Software Installing the Brother SoftwareOverview of Basic Steps Page Viewing On-Line Documentation Introduction Running the Brother SoftwareMulti-Function Link Sending a Fax from Your PCSending a Quick Fax ScanSoftTM PaperPortSending a Fax from the Main Menu Sending a Fax from a Windows Application Checklist for the MFC Receiving Faxes into the PCBefore You Begin Viewing Received Faxes On your PCResolution Scanning a DocumentScanning Options Scanning into the PaperPort Viewer ContrastImage Type 16 16Multi-Function Link option For FAX 580MC OnlySpecifications ResolutionConnection Fail COMM. ErrorCheck Paper DisconnectedOn-Line Documentation 14-5 On-Screen Programming TEL.INDEX ListUser Settings Report TOP Cover OpenN D E Remote Retrieval Access Card E M O T E R E T R I E V a L a C C E S S C a R D Visit us on the World Wide Web