Actiontec electronic V.90 manual Common Problems No Dialtone Error

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Common Problems:

No Dialtone Error

Make sure you have connected the phone cable into the right connector on the back of the modem. See Figure 7: Connecting Devices.

You may have too many devices connected to the phone line. Remove all other equipment.

Your modem may not recognize overseas dialtone. Use ATX0 to have the modem ignore (not look for) the dialtone before dialing.

Communications Software Does Not Work

Some communications software packages need to be configured to the same COM Port and or IRQ as the modem. See the Installing the Mo- dem section for information on how to determine your COM Port and IRQ number.

Does the communications software support this modem? See the Install- ing and Configuring Communications Software section.

If you are using a different software from the one supplied with the mo- dem (some models of this modem may be shipped without communica- tions software), try installing the supplied software and verify its func- tionality with the modem.

Nothing Appears On The Screen When I Type in Terminal Mode Issue the command ATE1 to the modem to enable command echo. This will let you see what you type.

The Modem Won’t Answer the Phone (Cannot Detect Ring)

Issue the command ATS0=1 to the modem to enable auto-answer mode. Entering the above command will cause the modem to answer on the first ring.

After Upgrading to Windows 98, The Modem Won’t Work

Uninstall the modem and it’s drivers BEFORE upgrading to Windows 98. After you have finished the upgrade and verified that your system is working properly, reinstall the modem and it’s drivers.

Can’t Connect at 56K

Note: Current FCC regulations limit your maximum connection rate to 53K bits / s.

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Contents Page Table of Contents For Windows 3.1 Installation Do This FirstFor Windows 95/98 Installation Win95 Modems Properties PanelPage Page Installing The Modem Jumper SettingsHardware Installation JP2 IRQ interrupt request OptionsPage Connecting Devices to the Modem Configuring WindowsConfiguring Windows 95 OEM SR2 Configuring Windows NT Diskette or CD-ROM into the appropriate drive. Click NextPage Installing and Configuring Communications Software Data TIA/EIA-602 Fax TIA/EIA-578 for Class 1 Fax VoiceFull-Duplex Speakerphone Troubleshooting Check Modem PropertiesModem Diagnostics Page Common Problems No Dialtone Error Page Registers Appendix a AT Command Set+++ATCR To display the value of an S-registerRepeat Last Command On-line Data Character Echo Command Disables echo to the computerEnables echo to the computer default On-line character echo disabled. defaultSpeaker is always on when modem is off-hook Monitor Speaker ModeThis command turns the speaker on or off Speaker is off Return On-line to Data ModeConnect result code reports DTE modem to computer speed Displays result codes as text defaultResult Code Option Connect result code reports DTE speedThis command selects DSR action S0 DSR always on default M0 Modem only supports asynchronous mode.defaultQ0 Modem only supports asynchronous mode Data Set Ready DSR OptionSelect Stored Profile On Power-UP Modulation Selections Escape Character Page Default 50 1 second S25 Detect DTR Change Appendix B Communications Regulations FCC RegulationsFCC Part 68 Requirements Declaration of Conformity Canadian Department of Communications Cdoc Requirements for End Users
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