Konica Minolta 4556-9598-01A Error Messages on the Message Window, Error message Cause Solution

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Error Messages on the Message Window

Error message

Cause

Solution

 

 

 

 

 

LINE PROBLEM

„ The telephone dialing

„ Check the telephone dialing

 

 

(Flashing alter-

system or telephone

system or telephone wiring

 

 

nately)

wiring system is not

system and use the appropri-

set correctly.

ate configuration menu to

CHECK LINE

 

make the correct settings.

 

 

 

„ The telephone cable

 

 

 

 

 

 

 

is not attached cor-

„ Correctly connect the tele-

 

 

 

rectly.

phone cable.

 

 

 

 

 

*COMM.ERROR*

„ Communication is not

Check the transmission results.

(####)

possible because of

 

 

 

 

some problem in the

 

 

 

 

machine.

 

 

 

 

„ Communication is not

 

 

 

 

possible because of a

 

 

 

 

problem with the

 

 

 

 

recipient/caller’s fax

 

 

 

 

machine.

 

 

 

 

 

 

*REDIAL ALL FAILED*

All redial attempts failed

Check the condition of the recipi-

 

 

 

because either the recip-

ent’s line, and then try sending

 

 

 

ient’s line is busy or

the fax again.

 

 

 

there was no answer.

 

 

 

 

 

 

*MEM.FULL/TX CAN-

While sending a fax, the

Retrieve all received faxes stored

CEL*

size of the data for the

in the memory.

 

 

 

scanned image has

Send the fax by direct transmis-

 

 

 

exceeded the capacity of

 

 

 

the memory.

sion.

 

 

 

 

 

 

 

 

To print an error report, press the

 

 

 

 

Cancel/C key while an error

 

 

 

 

message is displayed.

 

 

 

 

 

*MEM.FULL/RX CAN-

While receiving a fax,

Retrieve all received faxes stored

CEL*

the size of the data for

in the memory.

 

 

 

the scanned image has

To print an error report, press the

 

 

 

exceeded the capacity of

 

 

 

the memory.

Cancel/C key while an error

 

 

 

message is displayed.

 

 

 

 

HANG UP THE

The receiver of the con-

Replace the receiver of the con-

PHONE

nected telephone is

nected telephone on the hook.

 

 

 

lifted.

 

 

 

 

 

 

Error Messages on the Message Window

69

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Contents 4556-9598-01A 1800799-001B Magicolor 2490MF Facsimile User’s GuideManual Notice Thank YouTrademarks Copyright NoticeContents Specifiying Multiple Recipients Specifying Settings in Configuration MenuImproving Resolution Specifying a Recipient Sending Faxes Basic Fax OperationConfirmation Mode About the Machine’s Counters IiiAbout the Reports and Lists Contents Introduction Machine Parts Machine PartsRear View Machine PartsMachine Parts Control Panel Configuration Menu About the Control Panel About the Control PanelFax key About the Control PanelFunction key Display keyStart key Stop/Reset keyCancel/C key Copy keyUsers Guide Menu Select keySymbol list Fax Mode ScreenAbout the Fax Mode Screen Entering Fax ModeFax Mode Screen Configuration Menu Overview Configuration Menu OverviewConfiguration Menu Overview NO. Configuration Menu Overview Configuration Menu Overview Configuration Menu Configuration MenuConfiguration Menu Machine SettingDial FAX RegistrationLight Dark TX SettingOn / OFF / CUT RX SettingRX Mode Type COMM. SettingReport ReportingDATE&TIME User SettingSpecifying Settings in Configuration Menu Specifying Settings in Configuration MenuSetting Up the Memory RX Mode Specifying Settings in Configuration MenuMemory Reception Turning Off the Memory RX Mode Sending Faxes Sending a Fax Using the ADF Basic Fax OperationBasic Fax Operation Basic Fax Operation Sending a Fax Using the Original Glass Basic Fax Operation Improving Resolution Improving ResolutionSpecifying a Recipient Using a One-Touch Dial Key Directly Entering a Fax NumberSpecifying a Recipient Using the Speed Dial Function Using the List Function of the Phone BookSpecifying a Recipient Using the Search Function of the Phone Book Specifiying Multiple Recipients Using the Redial FunctionSpecifiying Multiple Recipients Sending a Fax to Multiple Recipients Broadcast Transmission If you do not want to check the recipients, skip to step Specifiying Multiple RecipientsSending a Fax at a Specified Time Timer Transmission Sending a Fax at a Specified Time Timer TransmissionSending a Fax Manually Sending a Fax Manually After Using the TelephoneSending a Fax Manually Using the On Hook Key Sending a Fax Manually The following types of job are displayed Canceling Deleting a Document Queued in Memory forAbout the Fax Header About the Fax HeaderElement Description About the Fax Header Receiving Faxes Receiving Faxes Automatically Receiving Faxes ManuallyReceiving Faxes Automatically What Is the Guaranteed Imageable Printable Area? Printing Received FaxesPrinting Received Faxes Printing Received Faxes Adding the Sender’s Information When Printing FaxesRegistering Recipients About the FAX Registration Function About the FAX Registration FunctionOne-Touch Dialing Programming a One-Touch Dial KeyOne-Touch Dialing One-Touch Dialing Changing/Deleting One-Touch Dial InformationSpeed Dialing Programming a Speed Dial NumberSpeed Dialing Speed Dialing Changing/Deleting Speed Dial InformationGroup Dialing Programming Group DialingGroup Dialing Group Dialing Changing/Deleting Group Dialing Information For details on editing text, refer to Entering Text on Group Dialing Confirmation Mode About the Machine’s Counters About the Machine’s CountersChecking the Counter for Fax Printing Checking the Counter for Total ScansChecking the Transmission/Reception Result From About the Reports and ListsPrinting the Reports and Lists TX Result ReportRX Result Report Activity ReportAbout the Reports and Lists Speed Dial List Memory Data ListMemory Image Print ONE Touch ListGroup Dial List Troubleshooting Problems When Sending Faxes Problems When Sending Faxes Symptom Cause Solution Problems When Receiving Faxes Problems When Receiving FaxesProblems When Receiving Faxes Error Messages on the Message Window Error Messages on the Message WindowError message Cause Solution Please Wait Appendix a Technical Specifications Technical SpecificationsInputting Example Changing Input ModeEntering Text Key OperationCorrecting Text And Input Precautions Deleting Canceling Memory Confirm 59 Control panel 2 CounterIndex IndexManual Imageable area Input mode Key operation Keypad ListsMemory reception 27 Memory RX mode ResolutionSpecifying recipient 34 List Index