AC International MTA128ST-USB manual Troubleshooting

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Chapter 5 - Troubleshooting

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Contents User Guide User Guide Contents Troubleshooting Introduction and Description MultiModemISDN User Guide IntroductionProduct Description Universal Serial Bus USBIntroduction and Description Manual OrganizationFeatures LED Indicators Technical SpecificationsHardware Installation Safety Warning Telecom/ISDN-ST Hardware InstallationUnpacking Your MTA128ST-USB Connecting the MTA128ST-USB to Your System Assembling the MTA128ST-USBMultiModem Isdn User Guide Connecting to Analog Equipment Connecting to Your ComputerConnecting to Power Connecting to Your Isdn Network TerminatorLED Indicators References Hardware Installation Data ProtocolSoftware Installation and Configuration Installing in Windows Software Installation and ConfigurationInstall Hardware Device Drivers dialog box displays If the Digital Signature Not Found dialog box displays Page Upgrade Device Driver Wizard dialog box displays Changing the Modem Descriptor WindowsMTA128ST-USB CDC ML-PPP Properties dialog box displays Start Device Driver Installation dialog box displays Installing in Windows Software Installation and Configuration MultiModemISDN User Guide MTA128ST-USB ML-PPP Properties dialog box displays Update Device Driver Wizard dialog box displaysUpgrade Device Driver Wizard dialog box displays Software Installation and Configuration Removing Your Old Device from Windows 2000 and Windows 98 Click Start Settings Control PanelNetwork Configuration ConfigurationCall Control Configuration AT commands AT!C6= and AT*!C6=AT commands AT!N1= and AT*!N1= Dialing Stored Numbers To Install in Windows 2000/98/95 Isdn MTA128ST-USB Configuration UtilityWindows 2000 Dial-Up Networking MultiModemISDN User Guide If you select Accept incoming connections MultiModemISDN User Guide Windows 98/95 Dial-Up Networking MultiModemISDN User Guide Using AT Commands to Configure the MTA128ST-USB AT CommandsAT Commands, S-Registers and Result Codes AT Commands, S-Registers, and Result Codes Entering AT CommandsCommand Implementation AT Commands by FunctionData Call Commands C0=2 Net3 A97=nA97=0 A97=1DN=1 D3=0-63D3=240 D3=241D98 EN=nEN=1 EN=2N2=n RXGnRXG10 L5 and L6 =12Connect String normally it is issued by itself ATZ #X0 E4, &E6, &E13E12 E13MultiModemISDN User Guide $Dn ROMData Call Commands Command DSn Register Summary RegistersAT Commands, S-Registers, and Result Codes MultiModemISDN User Guide S30 S31S34 S50 S44S45 S49S51 RingS18 S53S54 S17AT Commands, S-Registers, and Result Codes S59 S58S60 S61S62 S63 S64S65 S68 S67S73 S69S70 S71S75 S76S77 S80 Result Codes Dialing Using AT Commands to Operate the MTA128ST-USBMaking a Call Modes of OperationAnswering a Call Hanging Up Troubleshooting None of the LEDs light when the MTA128ST-USB is on MTA128ST-USB dials but cannot make a connection TroubleshootingYou can place data calls but not voice calls or vice versa MTA128ST-USB disconnects while online MultiModemISDN User Guide Warranty, Service, and Technical Support Limited Warranty Addendum for North American ProductsAddendum for International Products Out of Warranty Repair Costs On-line Warranty Registration Warranty, Service and Tech SupportSoftware User License Agreement MultiModem Isdn User Guide Service Technical SupportContacting Technical Support Ordering Accessories Upgrading the MTA128ST-USB with FlashWizard Using FlashWizard to Upgrade FirmwareAppendixes Industry Canada EMC, Safety, and Terminal Directive ComplianceAppendix a Regulatory Compliance Class B Statement FCC PartMultiVOIP 200 User Guide Quick Setup ExampleProfile 1 &F1 V.110 Asynchronous Operation Profile 2 &F2 V.120 Asynchronous Operation Profile 4 &F4 ML-PPP Asynchronous Operation Glossary Glossary SymbolMultiModemISDN User Guide Glossary MultiModemISDN User Guide Glossary 100 TA- See terminal adapter 101102 103 Index 105 Index106 42, 52107 Isdn MTA128ST-USB Config utility108 Rings