Software User License Agreement

Chapter 6 - Warranty, Service and Tech Support

Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our Technical Support department nearest you. When calling the U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 785-3500in the U.S.A., or a nearby Multi-Tech office which is listed on the “Multi-Tech Corporate Offices” sheet in this International Distributor Resource Kit.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis.

Out of Warranty Repair Costs

Refer to Multi-Tech System's web site at http://www.multitech.com for information about out of warranty repair costs.

On-line Warranty Registration

To register your Multi-Tech product on-line, click this link:

http://www.multitech.com/register

IMPORTANT - READ BEFORE OPENING THE SOFTWARE PACKAGE

This license agreement is a legal agreement between you (either an individual or a single entity) and Multi-Tech Systems, Inc. for the Multi-Tech software product enclosed, which includes computer software and may include associated media, printed materials, and “online” or electronic documentation (“SOFTWARE PRODUCT”). The SOFTWARE PRODUCT also includes any updates and supplements to the original SOFTWARE PRODUCT provided to you by Microsoft. Any software provided along with the SOFTWARE PRODUCT that is associated with a separate end-user license agreement is licensed to you under the terms of that license agreement.

By installing, copying, downloading, accessing, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this End User License Agreement (EULA). If you do not agree to the terms of this EULA, do not install or use the SOFTWARE PRODUCT; you may, however, return it to your place of purchase for a full refund.

SINGLE-USER SOFTWARE LICENSE AGREEMENT

This copy of Multi-Tech software is provided only on the condition that you, Customer, agree to the following license. READ THIS LICENSE CAREFULLY. If you do not agree to the terms contained in this license, return the packaged program UNOPENED to the place you obtained it. If you agree to the terms contained in this license, fill out the enclosed Software Registration Card, date, sign and return the card by mail. Opening the packaged program constitutes agreement to be bound by the terms and conditions of this Software License Agreement. Your right to use the software terminates automatically if you violate any part of this software license agreement.

MULTI-TECH SOFTWARE LICENSE AGREEMENT

Multi-Tech Systems, Inc. (MTS) agrees to grant and Customer agrees to accept on the following terms and conditions, a non-transferable and non-exclusive license to use the software program(s) delivered with this Agreement.

1.GRANT OF LICENSE. MTS grants Customer the right to use one copy of the software on a single computer (the Licensed System). You may not network the software or otherwise use it on more than one computer or computer terminal at the same time.

2.COPYRIGHT. The software is owned by MTS and is protected by United States copyright laws and international treaty provisions. Therefore, Customer must treat the software like any copyrighted material. Customer may install the software to a single hard disk and keep the