AC International MTA128ST-USB manual Limited Warranty, Addendum for North American Products

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MultiModem ISDN User Guide

Introduction

This chapter begins your MTA128ST-USB’s five-year warranty. If you have questions or problems with your unit carefully read the next section, Technical Support. It includes the technical support telephone numbers and information on how to send in your terminal adapter should you require service. The final sections explain how to get information and technical support and how to upgrade the MTA128ST-USB via FlashWizard.

Limited Warranty

Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that the MT128ST-USB will be free from defects in material or workmanship for a period of two years from date of purchase, or if proof of purchase is not provided, two years from date of shipment.

MTS MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.

This warranty does not apply to any products which have been damaged by lightning storms, water, or power surges or which have been neglected, altered, abused, used for a purpose other than the one for which they were manufactured, repaired by Customer or any party without MTS’s written authorization, or used in any manner inconsistent with MTS’s instructions.

MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement of any products which prove to be defective within the warranty period or, at MTS’s option, issuance of a refund of the purchase price. Defective products must be returned by Customer to MTS’s factory — transportation prepaid.

MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES, AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PRICE FOR DEFECTIVE PRODUCTS.

Addendum for North American Products

In the event that service is required, products may be shipped, freight prepaid, to our Mounds View, Minnesota, factory (Multi-Tech Systems, Inc., 2205 Woodale Drive, Mounds View, MN 55112, Attn: Repairs, Serial #_____). A Returned Materials Authorization (RMA) is not required. Return shipping

charges (surface) will be paid by MTS. Please include, inside the shipping box, a description of the problem, a return shipping address (must have street address, not P.O. Box), a telephone number, and if the product is out of warranty, a check or purchase order for repair charges.

Extended two-year overnight replacement agreements are available for selected products. Please refer to our Overnight Replacement Agreement on our web site for details on rates and coverages. Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our Technical Support department at 1-800-972-2439.

Please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at (800) 328-9717or (763) 785-3500.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis.

Addendum for International Products

Distributors should contact Amex, Inc., for information about the repairs for your Multi-Tech product.

Amex, Inc.

2724 Summer Street NE Minneapolis, MN 55413

U.S.A. Tel: +(612) 331-3251

Fax: +(612) 331-3180

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Contents User Guide User Guide Contents Troubleshooting Introduction and Description Universal Serial Bus USB IntroductionProduct Description MultiModemISDN User GuideManual Organization Introduction and DescriptionFeatures Technical Specifications LED IndicatorsHardware Installation Hardware Installation Safety Warning Telecom/ISDN-STUnpacking Your MTA128ST-USB Assembling the MTA128ST-USB Connecting the MTA128ST-USB to Your SystemMultiModem Isdn User Guide Connecting to Your Isdn Network Terminator Connecting to Your ComputerConnecting to Power Connecting to Analog EquipmentLED Indicators Hardware Installation Data Protocol ReferencesSoftware Installation and Configuration Software Installation and Configuration Installing in WindowsInstall Hardware Device Drivers dialog box displays If the Digital Signature Not Found dialog box displays Page Changing the Modem Descriptor Windows Upgrade Device Driver Wizard dialog box displaysMTA128ST-USB CDC ML-PPP Properties dialog box displays Start Device Driver Installation dialog box displays Installing in Windows Software Installation and Configuration MultiModemISDN User Guide Update Device Driver Wizard dialog box displays MTA128ST-USB ML-PPP Properties dialog box displaysUpgrade Device Driver Wizard dialog box displays Software Installation and Configuration Click Start Settings Control Panel Removing Your Old Device from Windows 2000 and Windows 98Configuration Network ConfigurationAT commands AT!C6= and AT*!C6= Call Control ConfigurationAT commands AT!N1= and AT*!N1= Dialing Stored Numbers Isdn MTA128ST-USB Configuration Utility To Install in Windows 2000/98/95Windows 2000 Dial-Up Networking MultiModemISDN User Guide If you select Accept incoming connections MultiModemISDN User Guide Windows 98/95 Dial-Up Networking MultiModemISDN User Guide AT Commands Using AT Commands to Configure the MTA128ST-USBAT Commands, S-Registers and Result Codes Entering AT Commands AT Commands, S-Registers, and Result CodesAT Commands by Function Command ImplementationData Call Commands A97=1 A97=nA97=0 C0=2 Net3D3=241 D3=0-63D3=240 DN=1EN=2 EN=nEN=1 D98RXGn N2=nRXG10 =12 L5 and L6Connect String normally it is issued by itself ATZ E13 E4, &E6, &E13E12 #X0MultiModemISDN User Guide ROM $DnData Call Commands Command DSn Registers Register SummaryAT Commands, S-Registers, and Result Codes MultiModemISDN User Guide S31 S30S34 S49 S44S45 S50Ring S51S17 S53S54 S18AT Commands, S-Registers, and Result Codes S58 S59S61 S60S62 S64 S63S65 S67 S68S71 S69S70 S73S76 S75S77 S80 Result Codes Modes of Operation Using AT Commands to Operate the MTA128ST-USBMaking a Call DialingAnswering a Call Hanging Up Troubleshooting None of the LEDs light when the MTA128ST-USB is on Troubleshooting MTA128ST-USB dials but cannot make a connectionYou can place data calls but not voice calls or vice versa MTA128ST-USB disconnects while online MultiModemISDN User Guide Warranty, Service, and Technical Support Addendum for North American Products Limited WarrantyAddendum for International Products Warranty, Service and Tech Support Out of Warranty Repair Costs On-line Warranty RegistrationSoftware User License Agreement MultiModem Isdn User Guide Technical Support ServiceContacting Technical Support Ordering Accessories Using FlashWizard to Upgrade Firmware Upgrading the MTA128ST-USB with FlashWizardAppendixes Class B Statement FCC Part EMC, Safety, and Terminal Directive ComplianceAppendix a Regulatory Compliance Industry CanadaQuick Setup Example MultiVOIP 200 User GuideProfile 1 &F1 V.110 Asynchronous Operation Profile 2 &F2 V.120 Asynchronous Operation Profile 4 &F4 ML-PPP Asynchronous Operation Glossary Symbol GlossaryMultiModemISDN User Guide Glossary MultiModemISDN User Guide Glossary 100 101 TA- See terminal adapter102 103 Index Index 10542, 52 106Isdn MTA128ST-USB Config utility 107Rings 108