AC International manual Upgrading the MTA128ST-USB with FlashWizard

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Chapter 6 - Warranty, Service and Tech Support

Upgrading the MTA128ST-USB with FlashWizard

The MTA128ST-USB has a flash PROM, which contains firmware code for the hardware. At various times, Multi-Tech may add enhancements and/or fixes to the firmware. The flash technology used in the MTA128ST-USB lets you load these upgrades into the PROM through the MTA128ST-USB’s USB port.

Using FlashWizard to Upgrade Firmware

1.Download the Flash Wizard utility and the new .HEX file from the Multi-Tech FTP site or Multi- Tech’s web site.

Note: You must place the .HEX file in the same directory where the Flash Wizard executable is located. The utility automatically senses the devices on the ports of your PC and finds the .Hex file which is compatible with the MTA128ST-USB . If no .Hex files are found in the directory where Flash Wizard program is located, the utility exits with an error.

2.Launch the Flash Wizard utility (e.g. double-click on the FlashWiz.exe file from Explorer, enter the file name at the DOS prompt, etc.)

3.The Firmware Update Wizard dialog box is displayed indicating that it is identifying devices (this may take up to 20 seconds).

4.Once devices have been identified the Firmware Update Wizard dialog box indicating that devices have been identified displays.

Select the device(s) you want to flash and then click Next >.

5.The Firmware Update Wizard dialog box displays asking you to select the ports and hex file to update. Once you have made the appropriate selections, click Next>.

6.The Firmware Update Wizard dialog box displays indicating that your devices are being upgraded. Once finished, click Next >.

7.The Firmware Update Wizard dialog box is displayed indicating the results of the update (e.g., 8 of 8 devices were updated successfully). Click Finish.

The Update Hardware Wizard completes the update process and disappears from your screen.

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Contents User Guide User Guide Contents Troubleshooting Introduction and Description MultiModemISDN User Guide IntroductionProduct Description Universal Serial Bus USBIntroduction and Description Manual OrganizationFeatures LED Indicators Technical SpecificationsHardware Installation Safety Warning Telecom/ISDN-ST Hardware InstallationUnpacking Your MTA128ST-USB Connecting the MTA128ST-USB to Your System Assembling the MTA128ST-USBMultiModem Isdn User Guide Connecting to Analog Equipment Connecting to Your ComputerConnecting to Power Connecting to Your Isdn Network TerminatorLED Indicators References Hardware Installation Data ProtocolSoftware Installation and Configuration Installing in Windows Software Installation and ConfigurationInstall Hardware Device Drivers dialog box displays If the Digital Signature Not Found dialog box displays Page Upgrade Device Driver Wizard dialog box displays Changing the Modem Descriptor WindowsMTA128ST-USB CDC ML-PPP Properties dialog box displays Start Device Driver Installation dialog box displays Installing in Windows Software Installation and Configuration MultiModemISDN User Guide MTA128ST-USB ML-PPP Properties dialog box displays Update Device Driver Wizard dialog box displaysUpgrade Device Driver Wizard dialog box displays Software Installation and Configuration Removing Your Old Device from Windows 2000 and Windows 98 Click Start Settings Control PanelNetwork Configuration ConfigurationCall Control Configuration AT commands AT!C6= and AT*!C6=AT commands AT!N1= and AT*!N1= Dialing Stored Numbers To Install in Windows 2000/98/95 Isdn MTA128ST-USB Configuration UtilityWindows 2000 Dial-Up Networking MultiModemISDN User Guide If you select Accept incoming connections MultiModemISDN User Guide Windows 98/95 Dial-Up Networking MultiModemISDN User Guide Using AT Commands to Configure the MTA128ST-USB AT CommandsAT Commands, S-Registers and Result Codes AT Commands, S-Registers, and Result Codes Entering AT CommandsCommand Implementation AT Commands by FunctionData Call Commands C0=2 Net3 A97=nA97=0 A97=1DN=1 D3=0-63D3=240 D3=241D98 EN=nEN=1 EN=2N2=n RXGnRXG10 L5 and L6 =12Connect String normally it is issued by itself ATZ #X0 E4, &E6, &E13E12 E13MultiModemISDN User Guide $Dn ROMData Call Commands Command DSn Register Summary RegistersAT Commands, S-Registers, and Result Codes MultiModemISDN User Guide S30 S31S34 S50 S44S45 S49S51 RingS18 S53S54 S17AT Commands, S-Registers, and Result Codes S59 S58S60 S61S62 S63 S64S65 S68 S67S73 S69S70 S71S75 S76S77 S80 Result Codes Dialing Using AT Commands to Operate the MTA128ST-USBMaking a Call Modes of OperationAnswering a Call Hanging Up Troubleshooting None of the LEDs light when the MTA128ST-USB is on MTA128ST-USB dials but cannot make a connection TroubleshootingYou can place data calls but not voice calls or vice versa MTA128ST-USB disconnects while online MultiModemISDN User Guide Warranty, Service, and Technical Support Limited Warranty Addendum for North American ProductsAddendum for International Products Out of Warranty Repair Costs On-line Warranty Registration Warranty, Service and Tech SupportSoftware User License Agreement MultiModem Isdn User Guide Service Technical SupportContacting Technical Support Ordering Accessories Upgrading the MTA128ST-USB with FlashWizard Using FlashWizard to Upgrade FirmwareAppendixes Industry Canada EMC, Safety, and Terminal Directive ComplianceAppendix a Regulatory Compliance Class B Statement FCC PartMultiVOIP 200 User Guide Quick Setup ExampleProfile 1 &F1 V.110 Asynchronous Operation Profile 2 &F2 V.120 Asynchronous Operation Profile 4 &F4 ML-PPP Asynchronous Operation Glossary Glossary SymbolMultiModemISDN User Guide Glossary MultiModemISDN User Guide Glossary 100 TA- See terminal adapter 101102 103 Index 105 Index106 42, 52107 Isdn MTA128ST-USB Config utility108 Rings