ADIC 7000DLT, 4000 installation and operation guide Troubleshooting Chart, Then You should

Page 61

Overview

 

This section lists a number of common problems and the

 

actions to take to correct them. It provides information on why

 

the DLT drive turns on the Use Cleaning Tape LED. The

 

section also explains what to do when you need technical

 

support.

 

Troubleshooting Chart

 

 

If the 4000/7000DLT Series fails during POST or operation,

 

use the following table to determine the problem and the

 

action to take:

 

Table 6-1

Problem Chart

 

 

 

 

 

 

If . . .

Then . . .

You should . . .

 

 

 

Your system does not

Your system might not be

Configure your system to

recognize the

configured to see the

see the ID.

4000/7000DLT Series unit

SCSI ID

 

 

 

The SCSI ID might not be

Change the SCSI ID and

 

 

unique

reconfigure the system.

 

 

 

The new ID is effective at

 

 

 

the next power-on.

 

 

The parameters for your

Check your SCSI adapter

 

 

SCSI adapter may be

installation.

 

 

incorrect

 

 

 

The SCSI signal cable

Make sure the connector on

 

 

may be loose

each end of the cable is

 

 

 

fully seated and the bail

 

 

 

locks are secure.

 

 

The SCSI terminator may

Install the terminator;

 

 

not be present or might

make sure the terminator is

 

 

be loose

fully seated and the bail

 

 

 

locks are secure.

 

 

 

 

Overview 6-3

Image 61
Contents Installation and Operation Guide Copyright 1999 all rights reserved Contents Installation SafetyOperation and Maintenance Specification Troubleshooting and DiagnosticRegulatory Notices Drive ConfigurationIndex Figures Viii Figures Tables Tables Introduction Introduction 62-0162-01 Intended Audience OverviewOrganization Associated Documents Explanation of Symbols and NotesDescription Description 62-0162-01 Model DLTTape DLTTape Iiixt Model Sustained Maximum Front Panel Controls and IndicatorsModel Drive Model Description 24000DLT Front Panel Write Protected Control or Connector Purpose Rear Panel Controls and ConnectorsCartridge Model Tape ModelColor Length Scsi Host Adapter Other RequirementsApplication Software Scsi Interface CableAdditional Items Cartridge RequirementsDescription 62-0162-01 Safety Safety 62-0162-01 Symbol Safety ConventionsSignal Word Definition Consequence Precautions Precautions Safety 62-0162-01 Installation Installation 62-0162-01 Connecting the Interface Cable Installing the Host AdapterUnpacking and Inspecting Aisy C hained Connecting More than One 4000/ 7000DLT SeriesSetting the Scsi ID Check the Scsi Bus Termination Installing the Backup Software Connecting Power and Turning OnInstallation 62-0162-01 Operation Maintenance Operation and Maintenance 62-0162-01 Power-on Self-Test Drive Status Drive State LED Indicator Displays and Drive ActionsDrive State LCD MessagesDrive Operating Conditions Right Indicator Panel LEDLabel Color State Operating Condition Left Indicator Panel LED LCD Message Drive Operation LCD Messages 4Drive Operation LCD Messages 4Drive Operation LCD Messages Lift up on the Cartridge Insert/Release Handle Loading the Data CartridgeTape in Use Data ProtectionRemoving the Data Cartridge Right Indicator PanelState Meaning Push the Cartridge Insert/Release Handle closed Cleaning the Tape HeadIt means You should Cleaning Tape LEDCleaning Cycle LCD Messages Cleaning the Enclosure Troubleshooting Diagnostic Troubleshooting and Diagnostic 62-0162-01 Then You should Troubleshooting ChartProblem Chart Use Cleaning Tape LED Why the Use Cleaning Tape LED Gets Turned on High Humidity Troubleshooting and Diagnostic 62-0162-01 Specification Specification Table A-1 General SpecificationTable A-1 Drive Configuration Drive Configuration Scsi Bus Parity Drive Dependent ConfigurationDLT4000 Drives DLT7000 Drive Figure B-3DLT7000 Tape Drive Connectors Right SideFigure B-5DLT4000 Tape Drive Connectors right side Scsi Bus Termination and Terminator PowerThen You Should DLT7000 Drives Figure B-7DLT7000 Tape Drive Connectors right sideDrive Configuration Regulatory Regulatory Notices Shielded Cables FCC Notices U.S. OnlyIC Notice Canada Only Product TypeCE Notice EN 55022 Compliance Czech Republic OnlyVcci Notices Japan Only GB format IndexMotion Messages Index in-9 In-10 Index 62-0162-01