Condition | Possible cause | Suggested solutions | |
|
|
| |
|
| From the Start menu, choose | |
|
| Settings and Printers. Right- | |
| If using Windows | click the Samsung | |
| 9x/Me, the | Series PCL 6 printer icon, | |
| Spooling Setting | choose Properties, click the | |
Print job is | may be set | Details tab, and then choose | |
extremely | incorrectly. | the Spool Settings button. | |
slow. |
| Select the desired spool | |
(Continued) |
| setting. | |
|
| ||
| The computer |
| |
| may have | Install more memory in your | |
| insufficient | ||
| printer. See page 10.1. | ||
| |||
|
| ||
| memory (RAM). |
| |
|
|
| |
|
| Simplify the page layout and | |
| The page layout | remove any unnecessary | |
| graphics from the document. | ||
| is too complex. | ||
| Install more memory in your | ||
|
| ||
|
| printer. See page 10.1. | |
|
|
| |
| The page | Change the page orientation in | |
| orientation setting | your application. See the | |
Half the page | may be incorrect. | Software Section. | |
is blank. |
|
| |
| Ensure that the paper size in | ||
|
| ||
|
| the printer driver settings | |
| The paper size | matches the paper in the tray. | |
| and the paper | Or, ensure that the paper size | |
| size settings do | in the printer driver settings | |
| not match. | matches the paper selection in | |
|
| the software application | |
|
| settings you use. | |
|
|
| |
|
| Remove excess paper from the | |
| There is too much | tray. | |
| paper in the tray. | If printing on special materials, | |
|
| use the | |
|
|
| |
| An incorrect type | Use only paper that meets | |
| printer specifications. | ||
| of paper is being | ||
| If printing on special materials, | ||
The paper | used. | ||
use the | |||
keeps |
| ||
|
| ||
jamming. |
| Special print materials, such as | |
| An incorrect | thick paper, should not be | |
| output method is | printed using the output tray | |
| being used. | ||
|
| cover | |
|
|
| |
| There may be | Open the front cover and | |
| debris inside the | ||
| remove the debris. | ||
| printer. | ||
|
| ||
|
|
|
Condition | Possible cause | Suggested solutions | |
|
|
| |
|
| Disconnect and reconnect the | |
|
| printer cable. Try a print job that | |
| The printer cable | you have already printed | |
| successfully. If possible, attach | ||
| is loose or | ||
| the cable and printer to another | ||
| defective. | ||
| computer and try a print job | ||
|
| ||
|
| that you know works. Finally, | |
|
| try a new printer cable. | |
|
|
| |
| The wrong printer | Check the application’s printer | |
The printer | driver was | selection menu to ensure that | |
selected. | your printer is selected. | ||
prints, but | |||
|
| ||
the text is | The software | Try printing a job from another | |
wrong, | application is | ||
application. | |||
garbled, or | malfunctioning. | ||
| |||
incomplete. |
|
| |
| If printing from Windows (any | ||
|
| ||
|
| version), exit to a DOS prompt | |
|
| and verify functionality with the | |
| The operating | following command: At a C:\ | |
| prompt, type Dir LPT1, and | ||
| system is | ||
| press OK. (This assumes you | ||
| malfunctioning. | ||
| are connected to LPT1.) | ||
|
| ||
|
| Exit Windows and reboot the | |
|
| computer. Turn the printer off | |
|
| and then back on again. | |
|
|
| |
| The toner | Redistribute the toner | |
| cartridge is | cartridge. See page 8.3. | |
| defective or out of | If necessary, replace the toner | |
Pages print, | toner. | cartridge. See page 8.3. | |
|
| ||
The file may have | Check the file to ensure that it | ||
but are | |||
blank pages. | does not contain blank pages. | ||
blank. | |||
|
| ||
| Some parts, such | Contact a service | |
| as the controller | ||
| or the board, may | representative. | |
| be defective. |
| |
|
|
| |
The | The setting in the | Select Download as Bit Image | |
illustrations | |||
in the Advanced Options | |||
software | |||
window of the graphic | |||
incorrectly in | application is | ||
properties. Print the document | |||
Adobe | wrong. | ||
again. | |||
Illustrator. |
| ||
|
| ||
|
|
|
9.10 <Troubleshooting>