Samsung ML-3050 manual Common Windows problems, Common PostScript problems

Page 53

Condition

Suggested solutions

 

 

Curl

 

 

If the printed paper is curled or paper does not

 

feed into the printer:

 

• Turn over the stack of paper in the tray. Also try

 

rotating the paper 180° in the tray.

 

• Try printing to rear cover.

 

 

An unknown

Your printer is probably being used at an altitude

image

repetitively

of 2,500 m (8,200 ft) or above.

appears on a

The high altitude may affect the print quality such

next few sheets

as loose toner or light imaging. You can set this

or loose toner,

option through Printer Settings Utility or Printer

light print, or

tab in printer driver's properties. Refer to the

contamination

Software Section for details.

occurs.

 

 

 

Common Windows problems

Condition

Suggested solutions

 

 

“File in Use”

Exit all software applications. Remove all

message appears

software from the StartUp Group, then restart

during installation.

Windows. Reinstall the printer driver.

 

 

 

• Ensure that the cables are connected

“Error Writing to

correctly, the printer is on.

LPTx” message

• If bi-directional communication is not turned

appears.

on in the driver, it will also cause this

 

message.

 

 

“General Protection

 

Fault”, “Exception

Close all other applications, reboot Windows

OE”, “Spool32”, or

and try printing again.

“Illegal Operation”

 

messages appear.

 

 

 

 

These messages may appear during printing.

“Fail To Print,” “A

Just keep waiting until the printer finishes

printer timeout error

printing. If the message appears in standby

occurred,”

mode or after printing has been completed,

messages appear.

check the connection and/or whether an error

 

has occurred.

 

 

Note

Refer to Microsoft Windows 9x/Me/NT 4.0/2000/XP/2003 User’s Guide that came with your PC for further information on Windows error messages.

Common PostScript problems

The following situations are PostScript language specific and may occur when several printer languages are being used.

Note

To receive a printed or screen displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.

Condition

Possible cause

 

Suggested solutions

 

 

 

 

 

 

Print a configuration page

 

The PostScript

 

and verify that the PostScript

PostScript file

 

version is available for

driver may not

 

can not be

 

printing.

be installed

 

printed.

Install the PostScript driver.

correctly.

 

If problem consists, contact a

 

 

 

 

 

service representative.

 

 

 

“Limit Check

The print job

You might need to reduce the

Error” message

was too

complexity of the page or install

appears.

complex.

more memory.

 

 

 

 

 

Make sure that the print job is a

A PostScript

Print job may

PostScript job. Check to see

whether the software

error page

not be

application expected a setup or

prints.

PostScript.

PostScript header file to be sent

 

 

 

 

to the printer.

 

 

 

The optional

The printer

Open the PostScript driver

tray 2 is not

driver has not

properties, select the Device

selected in the

been

Settings tab, and set the Tray2

driver.

configured to

option of the Installable

 

recognize the

Options section to Installed.

 

optional tray 2.

 

 

 

 

 

When print a

The resolution

Make sure that the resolution

document in

setting in the

setting in your printer driver

Macintosh with

printer driver

matches that in Acrobat

Acrobat Reader

may not be

Reader.

6.0 or higher,

matched with

 

 

colors print

that in Acrobat

 

 

incorrectly.

Reader.

 

 

 

 

 

 

9.13 <Troubleshooting>

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Contents Page Page Country Customer Care Center Web Site Contact Samsung World WideContents Troubleshooting MaintenanceInstalling accessories SpecificationsImportant Precautions and Safety Information FCC Regulations FCC Statement for Wireless LAN useCanadian Radio Interference Regulations Federal Communications Commission FCCEuropean States with restrictions on use European States qualified under wireless approvalsWireless Guidance Replacing the Fitted Plug for UK Only Special features Printer overview Finding more information Special featuresIntroduction You can print in Windows 95/98/Me/NT 4.0/2000/XP/2003Front view Features ML-3050 ML-3051N ML-3051NDPrinter overview ML-3051N and ML-3051ND Rear view Control panel overviewClearance space Finding more informationSelecting a location Using control panel menus ML-3051N,ML-3051NDonly System setupAccessing control panel menus Menu overviewLayout menu Information menuGraphic menu Paper menuEmulation menu System Setup menuPostScript Changing the display language ML-3051N,ML Printing a demoNetwork menu ML-3050, ML-3051NFrom the software application Using toner save modeUsing the control panel button Supplied software Software overviewFeature Printer driver featuresSystem requirements WindowsRequirements LinuxMacintosh Configuring TCP/IP Network setupVia network administration programs Supported operating systemsConfiguring IPX frame types Configuring EtherTalkDynamic addressing BOOTP/DHCP Static addressingPrinting a network configuration Setting Ethernet speedRestoring the network configuration Selecting print media Loading print mediaSupported sizes of paper Type Size Dimensions Weighta CapacitybMedia type Guidelines Guidelines for selecting and storing print mediaGuidelines for special print media Loading paper Changing the size of the paper in the tray Using the tray 1 or the optional trayLoad the paper with the side to be printed on facing up Using the multi-purpose trayTips on using the multi-purpose tray Using manual feed modePrinting to the rear cover Face up Selecting an output locationPrinting to the output tray Face down Printing a document Canceling a print job Canceling a print jobBasic printing Printing a documentToner cartridges Ordering supplies and accessoriesHow to purchase Accessories Cleaning the printer MaintenanceCleaning the outside of the printer Cleaning the inside of the printerChecking the remaining toner Maintaining the toner cartridgeReplacing the toner cartridge Redistributing toner cartridgeToner Low appears on the display. ML-3051N,ML-3051ND only Open the front cover Pull the toner cartridge outItems Yield Average Maintenance partsClearing the Toner Low Replace Toner message Clearing paper jams TroubleshootingPaper feed area TrayMulti-purpose tray Optional trayPaper exit area Around the toner cartridgeDuplex jam Duplex unit area ML-3051NDonlyTips for avoiding paper jams Condition Suggested solutions Troubleshooting checklistUnderstanding the Status LED Status DescriptionUnderstanding display messages Toner cartridge-related messages Solving general printing problems Spool Settings button Settings and Printers. RightClick the Samsung ML-3050 Series PCL 6 printer iconSolving print quality problems Scatter Condition Suggested solutions BackMisformed CharactersCommon PostScript problems Common Windows problemsCommon Macintosh problems Common Linux problemsPrecautions when installing accessories Installing accessoriesInstalling a memory Dimm Disconnect the power cordSelect the Samsung ML-3050 Series PS printer Installing a wireless network interface cardSetting the memory in the PostScript printer properties Configuring basic network settings Configuring the wireless network parametersHexadecimal Alphanumeric Selecting the authentication typeSetting Encryption Printer specifications SpecificationsPrinter specifications Specifications and DescriptionIndex System requirements Linux 3.3 Macintosh 3.3 Windows Software section Contents Using Windows Postscript Driver Using Your Printer with a Macintosh Installing Software for Local Printing Installing Printer SoftwareTypical Installation Select Typical installation for a local printer. Click NextCustom Installation Select Custom installation. Click Next Installing Software for Network Printing Custom Installation Installing Printer Software in Windows Changing the Software Language Reinstalling Printer SoftwareNext Removing Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentPaper Orientation Printer SettingsLayout Tab Scaling Printing Paper TabSource Resolution Image ModeToner Save Mode Graphics TabPrinter Tab Extras TabAbout Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting a Reduced or Enlarged Document Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size NoneUsing an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlayAdvanced Using Windows PostScript DriverSetting Up a Client Computer Setting Up a Host ComputerCheck the Share this printer box Select Local Port and click New PortPrinter Setting Troubleshooting GuideUnderstanding Smart Panel Toner LevelUsing Printer Settings Utility Opening the Troubleshooting GuideChanging the Smart Panel Program Settings Using Onscreen Help FileGetting Started Installing the Unified Linux DriverInstalling the Unified Linux Driver Uninstalling the Unified Linux Driver Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Click UninstallPorts Configuration Printers ConfigurationPrinters Tab Classes TabPrinting from Applications Configuring Printer PropertiesPrinting Files Install the Printer driver Installing printer driver for MacintoshUninstalling the Printer driver ML-3050 onlyFor a Network-connected Macintosh Setting Up the PrinterFor a USB-connected Macintosh Select Socket/HP Jet Direct in Printer TypeLayout Setting Changing Printer SettingsPrinting Printing a DocumentResolutionQuality Printer Features SettingPrinting Multiple Pages on One Sheet of Paper Reverse DuplexDuplex Printing Index Macintosh 31 uninstall Rev