Samsung ML-2010 Series manual Solving General Printing Problems, Problem Possible Cause Solution

Page 56

Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Problem

Possible Cause

Solution

 

 

 

The Printer

The printer is not

Check the power cord connections. Check

does not print.

receiving power.

the power switch and the power source.

 

 

 

 

The printer is not

Select your printer in the printer folder in

 

selected as the default

Windows as your default printer.

 

printer.

 

 

 

 

 

Check the printer for

After locating the problem, clear it.

 

the following:

• Close the door.

 

• The printer cover is

• Clear the paper jam. See “Clearing

 

not closed.

Paper Jams” on page 5.6.

 

• Paper is jammed.

• Load paper. See “Loading Paper” on

 

• No paper is loaded.

page 2.7.

 

• The toner cartridge

• Install the toner cartridge. See

 

is not installed.

“Installing the Toner Cartridge” on

 

• The installed toner

page 2.4.

 

cartridge is the

If the problem persists, contact your

 

wrong toner

 

cartridge.

service representative.

 

 

 

 

The printer may be in

Add paper to the tray and press the

 

Manual Feed mode.

Cancel button on the printer’s control

 

 

panel to begin printing.

 

 

 

 

The connection cable

Disconnect the printer cable and

 

between the computer

reconnect it.

 

and the printer is not

 

 

connected properly.

 

 

 

 

 

The connection cable

If possible, attach the cable to another

 

between the computer

computer that is working properly and

 

and the printer is

print a job. You can also try using a

 

defective.

different printer cable.

 

 

 

 

The port setting is

Check the Windows printer setting to

 

incorrect.

make sure that the print job is sent to the

 

 

correct port. If the computer has more

 

 

than one port, make sure that the printer

 

 

is attached to the correct one.

 

 

 

 

The printer may be

Check the printer properties to ensure

 

configured incorrectly.

that all print settings are correct.

 

 

 

5

SOLVING PROBLEMS 5.3

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Contents ML-2010 Series About the User’s Guide Contact Samsung World Wide Hungary Contents Cleaning the Outside Cleaning the Inside Common Windows ProblemsCommon Linux Problems Redistributing Toner Replacing the Toner CartridgeImportant Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Macintosh Special FeaturesYou can print in Windows 98/Me/2000/XP Printer Driver Features FeaturePrinter Components Front ViewRear View On Line/Error and Toner Save LEDs See Troubleshooting Error Messages onUnderstanding the Control Panel DescriptionCancel button Function DescriptionSetting Up Your Printer Components may differ from one country to another UnpackingPaper Cover a Clearance Space Selecting a LocationCarefully remove all of packing tape from the printer Installing the Toner Cartridge Grasp the front cover and pull it toward you to openSetting UP Your Printer Setting UP Your Printer Loading Paper You can load approximately 150 sheets of paper in the trayLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Demo page shows the printer’s current configuration Printing a DemoInstalling Printer Software GuideMacintosh Driver Linux DriverSystem Requirements RequirementsUsing Print Materials Choosing Paper and Other Materials Type, Input Sources and Capacities Guidelines for Paper and Special MaterialsPaper Type Input Source/Capacity a Paper Tray Manual tray Plain paperOnly use labels recommended for laser printers Using Print Materials Using the Tray Verifying the Output LocationRepeat this step for every page to be printed Using the Manual TraySide up Printing on Special Materials Using Print Materials Canceling a Print Job There are two ways to cancel a print jobPress the Cancel button on the control panel Load letterheads in the manual tray with the design faceCancel button To stop a print job from the Printers folderMaintaining Your Printer Maintaining the Toner Cartridge Toner cartridge storageRedistributing Toner Maintaining Your Printer Using the Toner Save Mode Replacing the Toner CartridgeCleaning the Inside Cleaning the PrinterCleaning the Outside Remove the manual tray by pulling it out Plug in the power cord, and turn the printer on Consumables and Replacement Parts Items Yield AverageTransfer Roller Pick-up RollerSolving Problems Line/Error LED is on Troubleshooting ChecklistCheck Solution Solving General Printing Problems Problem Possible Cause SolutionSoftware User’s Guide. Try printing a Software User’s GuideBut are blank Defective or out Toner Text is wrongGarbled, or Clearing Paper Jams Paper Exit AreaPaper gently out Paper Feed Area Manual Tray Around the Toner CartridgeTips for Avoiding Paper Jams Solving Print Quality Problems Print Quality ChecklistSolving Print Quality Problems Problem SolutionLight or faded PrintScratched. Install a new toner cartridge Dirty. Clean the LSU. See Cleaning the Inside on4.6. Contact your service representative Change to a lighter weight pages. See PaperScatter MisformedCharacters SkewWrinkles or Black pagesCurl Troubleshooting Error Messages LED patternCommon Windows Problems Common Macintosh ProblemsProblem Possible Cause and Solution See Software User’s GuideCommon Linux Problems /etc/printcap fileLength of the option string that can be passed to Memory usageAm trying to print a Rotated and croppedErrors Owning the spooler daemon On my PCL or SPL Error messages printingYour software vendor to inform them of the issue PrintingSolving Problems Specifications Printer Specifications Paper SpecificationsPrinter Specifications Specifications and Description358 x 299 x 217 mm / 14.1 x 11.8 x 8.5 Operating EnvironmentPaper Specifications Overview16 to 43 lb 60 to 165 g/m2 bond Maximum size Legal Size mm/in.a Weight CapacitybSupported Sizes of Paper Guidelines for Using Paper Symptom Problem with Solution PaperPaper Specifications Category SpecificationsPaper Output Capacity Output Tray CapacityPrinter and Paper Storage Environment Index Page Software User’s Guide Installing Printer Software in Windows Using Your Printer in Linux Setting Up a Host Computer Setting Up a Client ComputerInstalling Printer Software in Windows Installing Printer Software in WindowsChoose the type of installation Changing the Software LanguageReinstalling Printer Software Removing Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentBasic Printing Printer Settings Layout TabOrientation Layout OptionsPaper Tab CopiesSize ScalingResolution Toner Save ModeGraphics Tab DarknessPrinter Tab Extras TabAbout Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsPrinting on Both Sides of Paper Manual Duplex Printing a Reduced or Enlarged Document Fitting Your Document to a Selected Paper SizeUsing Watermarks Using an Existing WatermarkCreating a Watermark Watermark section. The Edit Watermark window appearsUsing Overlays What is an Overlay?Editing a Watermark Deleting a WatermarkUsing a Page Overlay List box Click Delete Overlay Deleting a Page OverlayIf necessary, click Confirm Page Overlay When Setting Up a Host Computer Setting Up a Client ComputerSharing the Printer Locally Check the Share this printer boxOpening the Troubleshooting Guide Changing the Status Monitor Program SettingsUsing Status Monitor → your printer driver name → Troubleshooting GuideUsing Your Printer in Linux System RequirementsSupported OS Recommended CapacitiesInstalling the Printer Driver Changing the Printer Connection Method Select Complete uninstall and then click Uninstall Using the Configuration ToolUninstalling the Printer Driver Changing Llpr Properties Installing Software for Macintosh Install the Printer driverUninstalling the Printer driver Using Your Printer with a MacintoshSetting Up the Printer PrintingFor a Network-connected Macintosh For a USB-connected MacintoshChanging Printer Settings Layout SettingPrinter Features Setting Paper TypePrinting Multiple Pages on One Sheet of Paper Select the page order from the Layout Direction optionLanguage, change 4 Layout properties, set Page Rev
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