Samsung Solutions for Printer Driver Issues and Paper Feed Problems

Page 70

Troubleshooting Error Messages

When the printer experiences an error, the control panel will indicate an error message with the indicator lights. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error.

LED status legend

symbol for “light off”

symbol for “light on”

symbol for “light blinking”

LED pattern

Possible Problems and Solutions

Your system has some problems. If this problem occurs, contact your service representative.

		• Paper jam occurs. To solve the problem, see “Clearing
		Paper Jams” on page 5.6.
		• The front cover is open. Close the front cover.
		• Paper tray is empty. Load the paper in the Tray.
	On Line/Error LED	• The toner cartridge is out of toner. Remove the old toner
	On Line/Error LED	cartridge and install a new one. See “Installing the Toner
	lights red	cartridge and install a new one. See “Installing the Toner
	lights red	Cartridge” on page 2.4.
		Cartridge” on page 2.4.

		• You pressed the Cancel button while the printer is
		receiving data.
		• In Manual Feed mode, there is no paper in the manual
		tray. Load paper into the manual tray.

•If the printer is receiving data, the On Line/Error LED slowly blinks green.

•If the printer is printing the received data, the On Line/ Error LED blinks green fast.

5

SOLVING PROBLEMS 5.17

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Contents ML-2010 Series About the User’s Guide Contact Samsung World Wide Hungary Contents Common Linux Problems Cleaning the Outside Cleaning the InsideCommon Windows Problems Redistributing Toner Replacing the Toner CartridgeImportant Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction You can print in Windows 98/Me/2000/XP Special FeaturesMacintosh Printer Driver Features FeaturePrinter Components Front ViewRear View Understanding the Control Panel On Line/Error and Toner Save LEDsSee Troubleshooting Error Messages on DescriptionCancel button Function DescriptionSetting Up Your Printer Paper Cover a UnpackingComponents may differ from one country to another Carefully remove all of packing tape from the printer Selecting a LocationClearance Space Installing the Toner Cartridge Grasp the front cover and pull it toward you to openSetting UP Your Printer Setting UP Your Printer Loading Paper You can load approximately 150 sheets of paper in the trayLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Demo page shows the printer’s current configuration Printing a DemoMacintosh Driver Installing Printer SoftwareGuide Linux DriverSystem Requirements RequirementsUsing Print Materials Choosing Paper and Other Materials Paper Type Input Source/Capacity a Paper Tray Manual tray Type, Input Sources and CapacitiesGuidelines for Paper and Special Materials Plain paperOnly use labels recommended for laser printers Using Print Materials Using the Tray Verifying the Output LocationSide up Using the Manual TrayRepeat this step for every page to be printed Printing on Special Materials Using Print Materials Press the Cancel button on the control panel Canceling a Print JobThere are two ways to cancel a print job Load letterheads in the manual tray with the design faceCancel button To stop a print job from the Printers folderMaintaining Your Printer Maintaining the Toner Cartridge Toner cartridge storageRedistributing Toner Maintaining Your Printer Using the Toner Save Mode Replacing the Toner CartridgeCleaning the Outside Cleaning the PrinterCleaning the Inside Remove the manual tray by pulling it out Plug in the power cord, and turn the printer on Transfer Roller Consumables and Replacement PartsItems Yield Average Pick-up RollerSolving Problems Check Solution Troubleshooting ChecklistLine/Error LED is on Solving General Printing Problems Problem Possible Cause SolutionSoftware User’s Guide. Try printing a Software User’s GuideGarbled, or Text is wrongBut are blank Defective or out Toner Clearing Paper Jams Paper Exit AreaPaper gently out Paper Feed Area Manual Tray Around the Toner CartridgeTips for Avoiding Paper Jams Solving Print Quality Problems Print Quality ChecklistLight or faded Solving Print Quality ProblemsProblem Solution Print4.6. Contact your service representative Scratched. Install a new toner cartridgeDirty. Clean the LSU. See Cleaning the Inside on Change to a lighter weight pages. See PaperCharacters ScatterMisformed SkewWrinkles or Black pagesCurl Troubleshooting Error Messages LED patternProblem Possible Cause and Solution Common Windows ProblemsCommon Macintosh Problems See Software User’s GuideCommon Linux Problems /etc/printcap fileAm trying to print a Length of the option string that can be passed toMemory usage Rotated and croppedYour software vendor to inform them of the issue Errors Owning the spooler daemon On my PCL or SPLError messages printing PrintingSolving Problems Specifications Printer Specifications Paper Specifications358 x 299 x 217 mm / 14.1 x 11.8 x 8.5 Printer SpecificationsSpecifications and Description Operating EnvironmentPaper Specifications OverviewSupported Sizes of Paper Size mm/in.a Weight Capacityb16 to 43 lb 60 to 165 g/m2 bond Maximum size Legal Guidelines for Using Paper Symptom Problem with Solution PaperPaper Output Capacity Paper SpecificationsCategory Specifications Output Tray CapacityPrinter and Paper Storage Environment Index Page Software User’s Guide Installing Printer Software in Windows Using Your Printer in Linux Setting Up a Host Computer Setting Up a Client ComputerInstalling Printer Software in Windows Installing Printer Software in WindowsChoose the type of installation Changing the Software LanguageReinstalling Printer Software Removing Printer SoftwareBasic Printing Printing a DocumentSelect your printer driver from the Name drop-down list Orientation Printer SettingsLayout Tab Layout OptionsSize Paper TabCopies ScalingGraphics Tab ResolutionToner Save Mode DarknessAbout Tab Extras TabPrinter Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsPrinting on Both Sides of Paper Manual Duplex Printing a Reduced or Enlarged Document Fitting Your Document to a Selected Paper SizeCreating a Watermark Using WatermarksUsing an Existing Watermark Watermark section. The Edit Watermark window appearsEditing a Watermark Using OverlaysWhat is an Overlay? Deleting a WatermarkUsing a Page Overlay If necessary, click Confirm Page Overlay When Deleting a Page OverlayList box Click Delete Overlay Sharing the Printer Locally Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer boxUsing Status Monitor Opening the Troubleshooting GuideChanging the Status Monitor Program Settings → your printer driver name → Troubleshooting GuideSupported OS Using Your Printer in LinuxSystem Requirements Recommended CapacitiesInstalling the Printer Driver Changing the Printer Connection Method Uninstalling the Printer Driver Using the Configuration ToolSelect Complete uninstall and then click Uninstall Changing Llpr Properties Uninstalling the Printer driver Installing Software for MacintoshInstall the Printer driver Using Your Printer with a MacintoshFor a Network-connected Macintosh Setting Up the PrinterPrinting For a USB-connected MacintoshPrinter Features Setting Changing Printer SettingsLayout Setting Paper TypePrinting Multiple Pages on One Sheet of Paper Select the page order from the Layout Direction optionLanguage, change 4 Layout properties, set Page Rev

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