Samsung ML-2010 Series If black vertical streaks appear on, If white vertical streaks appear on

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Problem

Solution

Vertical lines

If black vertical streaks appear on the page:

 

• The drum inside the toner cartridge has probably been

 

scratched. Install a new toner cartridge.

 

If white vertical streaks appear on the page:

 

• The surface of the LSU part inside the machine may be

 

dirty. Clean the LSU. See “Cleaning the Inside” on

 

page 4.6. Contact your service representative.

Gray background

If the amount of background shading becomes

 

unacceptable, the procedures below may fix the problem.

 

• Change to a lighter weight pages. See “Paper

 

Specifications” on page 6.3.

 

• Check the printer’s environment; very dry (low humidity)

 

or high humidity (higher than 80% RH) conditions can

 

increase the amount of background shading.

 

• Remove the old toner cartridge and install a new one. See

 

“Installing the Toner Cartridge” on page 2.4.

Toner smear

• Clean the inside of the printer. See “Cleaning the Inside”

 

on page 4.6.

 

• Check the paper type and quality. See “Paper

 

Specifications” on page 6.3.

 

• Remove the toner cartridge and install a new one. See

 

“Installing the Toner Cartridge” on page 2.4.

Vertical repetitive

If marks repeatedly appear on the printed side of the page

defects

at even intervals:

 

• The toner cartridge may be damaged. Clean the inside of

 

the printer. See “Cleaning the Inside” on page 4.6. After

 

cleaning the inside of the printer, if you still have the same

 

problems, install a new toner cartridge. See “Installing the

 

Toner Cartridge” on page 2.4.

 

• Parts of the printer may have toner on them. If the defects

 

occur on the back of the page, the problem will likely

 

correct itself after a few more pages.

 

• The fusing assembly may be damaged. Contact a service

 

representative.

5

SOLVING PROBLEMS 5.13

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Contents ML-2010 Series About the User’s Guide Contact Samsung World Wide Hungary Contents Common Linux Problems Cleaning the Outside Cleaning the InsideCommon Windows Problems Redistributing Toner Replacing the Toner CartridgeImportant Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Special Features You can print in Windows 98/Me/2000/XPMacintosh Printer Driver Features FeaturePrinter Components Front ViewRear View Understanding the Control Panel On Line/Error and Toner Save LEDsSee Troubleshooting Error Messages on DescriptionCancel button Function DescriptionSetting Up Your Printer Unpacking Paper Cover aComponents may differ from one country to another Selecting a Location Carefully remove all of packing tape from the printerClearance Space Installing the Toner Cartridge Grasp the front cover and pull it toward you to openSetting UP Your Printer Setting UP Your Printer Loading Paper You can load approximately 150 sheets of paper in the trayLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Demo page shows the printer’s current configuration Printing a DemoMacintosh Driver Installing Printer SoftwareGuide Linux DriverSystem Requirements RequirementsUsing Print Materials Choosing Paper and Other Materials Paper Type Input Source/Capacity a Paper Tray Manual tray Type, Input Sources and CapacitiesGuidelines for Paper and Special Materials Plain paperOnly use labels recommended for laser printers Using Print Materials Using the Tray Verifying the Output LocationUsing the Manual Tray Side upRepeat this step for every page to be printed Printing on Special Materials Using Print Materials Press the Cancel button on the control panel Canceling a Print JobThere are two ways to cancel a print job Load letterheads in the manual tray with the design faceCancel button To stop a print job from the Printers folderMaintaining Your Printer Maintaining the Toner Cartridge Toner cartridge storageRedistributing Toner Maintaining Your Printer Using the Toner Save Mode Replacing the Toner CartridgeCleaning the Printer Cleaning the OutsideCleaning the Inside Remove the manual tray by pulling it out Plug in the power cord, and turn the printer on Transfer Roller Consumables and Replacement PartsItems Yield Average Pick-up RollerSolving Problems Troubleshooting Checklist Check SolutionLine/Error LED is on Solving General Printing Problems Problem Possible Cause SolutionSoftware User’s Guide. Try printing a Software User’s GuideText is wrong Garbled, orBut are blank Defective or out Toner Clearing Paper Jams Paper Exit AreaPaper gently out Paper Feed Area Manual Tray Around the Toner CartridgeTips for Avoiding Paper Jams Solving Print Quality Problems Print Quality ChecklistLight or faded Solving Print Quality ProblemsProblem Solution Print4.6. Contact your service representative Scratched. Install a new toner cartridgeDirty. Clean the LSU. See Cleaning the Inside on Change to a lighter weight pages. See PaperCharacters ScatterMisformed SkewWrinkles or Black pagesCurl Troubleshooting Error Messages LED patternProblem Possible Cause and Solution Common Windows ProblemsCommon Macintosh Problems See Software User’s GuideCommon Linux Problems /etc/printcap fileAm trying to print a Length of the option string that can be passed toMemory usage Rotated and croppedYour software vendor to inform them of the issue Errors Owning the spooler daemon On my PCL or SPLError messages printing PrintingSolving Problems Specifications Printer Specifications Paper Specifications358 x 299 x 217 mm / 14.1 x 11.8 x 8.5 Printer SpecificationsSpecifications and Description Operating EnvironmentPaper Specifications OverviewSize mm/in.a Weight Capacityb Supported Sizes of Paper16 to 43 lb 60 to 165 g/m2 bond Maximum size Legal Guidelines for Using Paper Symptom Problem with Solution PaperPaper Output Capacity Paper SpecificationsCategory Specifications Output Tray CapacityPrinter and Paper Storage Environment Index Page Software User’s Guide Installing Printer Software in Windows Using Your Printer in Linux Setting Up a Host Computer Setting Up a Client ComputerInstalling Printer Software in Windows Installing Printer Software in WindowsChoose the type of installation Changing the Software LanguageReinstalling Printer Software Removing Printer SoftwarePrinting a Document Basic PrintingSelect your printer driver from the Name drop-down list Orientation Printer SettingsLayout Tab Layout OptionsSize Paper TabCopies ScalingGraphics Tab ResolutionToner Save Mode DarknessExtras Tab About TabPrinter Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsPrinting on Both Sides of Paper Manual Duplex Printing a Reduced or Enlarged Document Fitting Your Document to a Selected Paper SizeCreating a Watermark Using WatermarksUsing an Existing Watermark Watermark section. The Edit Watermark window appearsEditing a Watermark Using OverlaysWhat is an Overlay? Deleting a WatermarkUsing a Page Overlay Deleting a Page Overlay If necessary, click Confirm Page Overlay WhenList box Click Delete Overlay Sharing the Printer Locally Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer boxUsing Status Monitor Opening the Troubleshooting GuideChanging the Status Monitor Program Settings → your printer driver name → Troubleshooting GuideSupported OS Using Your Printer in LinuxSystem Requirements Recommended CapacitiesInstalling the Printer Driver Changing the Printer Connection Method Using the Configuration Tool Uninstalling the Printer DriverSelect Complete uninstall and then click Uninstall Changing Llpr Properties Uninstalling the Printer driver Installing Software for MacintoshInstall the Printer driver Using Your Printer with a MacintoshFor a Network-connected Macintosh Setting Up the PrinterPrinting For a USB-connected MacintoshPrinter Features Setting Changing Printer SettingsLayout Setting Paper TypePrinting Multiple Pages on One Sheet of Paper Select the page order from the Layout Direction optionLanguage, change 4 Layout properties, set Page Rev
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