Samsung ML-2010 Series manual Troubleshooting Checklist, Check Solution, Line/Error LED is on

Page 55

Troubleshooting Checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

Check

Solution

 

 

Check the power cord

Check the power source by plugging into another

and the power switch.

outlet.

 

 

Make sure that the On

In the Ready mode, the On Line/Error LED lights

Line/Error LED is on.

green. If the On Line/Error LED lights red or blinks,

 

go to “Troubleshooting Error Messages” on page 5.17.

 

 

Press and hold the

• If a demo page does not print, check the paper supply

Cancel button to print a

in the input tray.

demo page.

• If the paper jams in the printer, go to “Clearing Paper

 

 

Jams” on page 5.6.

 

 

Check the demo page to

If there is a print quality problem, go to “Solving Print

see if it is printed

Quality Problems” on page 5.11.

correctly.

 

 

 

Print a short document

• If the page does not print, check the cable connection

from a software

between the printer and the computer.

application to verify that

• Check the print queue or print spooler to see if the

the computer and printer

printer has been paused.

are connected and are

• Check the software application to ensure you are

communicating correctly.

using the proper printer driver and communication

 

 

port. If the page is interrupted during printing, go to

 

“Solving General Printing Problems” on page 5.3.

 

 

If completing the

• “Solving General Printing Problems” on page 5.3.

checklist does not

• “Troubleshooting Error Messages” on page 5.17.

resolve the printer

• “Common Windows Problems” on page 5.18

problem, check the

• “Common Macintosh Problems” on page 5.18

following troubleshooting

sections.

• “Common Linux Problems” on page 5.19

 

 

 

5.2 SOLVING PROBLEMS

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Contents ML-2010 Series About the User’s Guide Contact Samsung World Wide Hungary Contents Redistributing Toner Replacing the Toner Cartridge Cleaning the Outside Cleaning the InsideCommon Windows Problems Common Linux ProblemsImportant Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction You can print in Windows 98/Me/2000/XP Special FeaturesMacintosh Feature Printer Driver FeaturesFront View Printer ComponentsRear View Description On Line/Error and Toner Save LEDsSee Troubleshooting Error Messages on Understanding the Control PanelFunction Description Cancel buttonSetting Up Your Printer Paper Cover a UnpackingComponents may differ from one country to another Carefully remove all of packing tape from the printer Selecting a LocationClearance Space Grasp the front cover and pull it toward you to open Installing the Toner CartridgeSetting UP Your Printer Setting UP Your Printer You can load approximately 150 sheets of paper in the tray Loading PaperLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Printing a Demo Demo page shows the printer’s current configurationLinux Driver Installing Printer SoftwareGuide Macintosh DriverRequirements System RequirementsUsing Print Materials Choosing Paper and Other Materials Plain paper Type, Input Sources and CapacitiesGuidelines for Paper and Special Materials Paper Type Input Source/Capacity a Paper Tray Manual trayOnly use labels recommended for laser printers Using Print Materials Verifying the Output Location Using the TraySide up Using the Manual TrayRepeat this step for every page to be printed Printing on Special Materials Using Print Materials Load letterheads in the manual tray with the design face Canceling a Print JobThere are two ways to cancel a print job Press the Cancel button on the control panelTo stop a print job from the Printers folder Cancel buttonMaintaining Your Printer Toner cartridge storage Maintaining the Toner CartridgeRedistributing Toner Maintaining Your Printer Replacing the Toner Cartridge Using the Toner Save ModeCleaning the Outside Cleaning the PrinterCleaning the Inside Remove the manual tray by pulling it out Plug in the power cord, and turn the printer on Pick-up Roller Consumables and Replacement PartsItems Yield Average Transfer RollerSolving Problems Check Solution Troubleshooting ChecklistLine/Error LED is on Problem Possible Cause Solution Solving General Printing ProblemsSoftware User’s Guide Software User’s Guide. Try printing aGarbled, or Text is wrongBut are blank Defective or out Toner Paper Exit Area Clearing Paper JamsPaper gently out Paper Feed Area Around the Toner Cartridge Manual TrayTips for Avoiding Paper Jams Print Quality Checklist Solving Print Quality ProblemsPrint Solving Print Quality ProblemsProblem Solution Light or fadedChange to a lighter weight pages. See Paper Scratched. Install a new toner cartridgeDirty. Clean the LSU. See Cleaning the Inside on 4.6. Contact your service representativeSkew ScatterMisformed CharactersBlack pages Wrinkles orCurl LED pattern Troubleshooting Error MessagesSee Software User’s Guide Common Windows ProblemsCommon Macintosh Problems Problem Possible Cause and Solution/etc/printcap file Common Linux ProblemsRotated and cropped Length of the option string that can be passed toMemory usage Am trying to print aPrinting Errors Owning the spooler daemon On my PCL or SPLError messages printing Your software vendor to inform them of the issueSolving Problems Printer Specifications Paper Specifications SpecificationsOperating Environment Printer SpecificationsSpecifications and Description 358 x 299 x 217 mm / 14.1 x 11.8 x 8.5Overview Paper SpecificationsSupported Sizes of Paper Size mm/in.a Weight Capacityb16 to 43 lb 60 to 165 g/m2 bond Maximum size Legal Symptom Problem with Solution Paper Guidelines for Using PaperOutput Tray Capacity Paper SpecificationsCategory Specifications Paper Output CapacityPrinter and Paper Storage Environment Index Page Software User’s Guide Installing Printer Software in Windows Setting Up a Host Computer Setting Up a Client Computer Using Your Printer in LinuxInstalling Printer Software in Windows Installing Printer Software in WindowsChanging the Software Language Choose the type of installationRemoving Printer Software Reinstalling Printer SoftwareBasic Printing Printing a DocumentSelect your printer driver from the Name drop-down list Layout Options Printer SettingsLayout Tab OrientationScaling Paper TabCopies SizeDarkness ResolutionToner Save Mode Graphics TabAbout Tab Extras TabPrinter Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting on Both Sides of Paper Manual Duplex Fitting Your Document to a Selected Paper Size Printing a Reduced or Enlarged DocumentWatermark section. The Edit Watermark window appears Using WatermarksUsing an Existing Watermark Creating a WatermarkDeleting a Watermark Using OverlaysWhat is an Overlay? Editing a WatermarkUsing a Page Overlay If necessary, click Confirm Page Overlay When Deleting a Page OverlayList box Click Delete Overlay Check the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Sharing the Printer Locally→ your printer driver name → Troubleshooting Guide Opening the Troubleshooting GuideChanging the Status Monitor Program Settings Using Status MonitorRecommended Capacities Using Your Printer in LinuxSystem Requirements Supported OSInstalling the Printer Driver Changing the Printer Connection Method Uninstalling the Printer Driver Using the Configuration ToolSelect Complete uninstall and then click Uninstall Changing Llpr Properties Using Your Printer with a Macintosh Installing Software for MacintoshInstall the Printer driver Uninstalling the Printer driverFor a USB-connected Macintosh Setting Up the PrinterPrinting For a Network-connected MacintoshPaper Type Changing Printer SettingsLayout Setting Printer Features SettingSelect the page order from the Layout Direction option Printing Multiple Pages on One Sheet of PaperLanguage, change 4 Layout properties, set Page Rev
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