Samsung ML-2010 Series manual Common Windows Problems, Common Macintosh Problems

Page 71

Common Windows Problems

Problem

Possible Cause and Solution

 

 

“File in Use” message

Exit all software applications. Remove all software from

appears during

the StartUp Group, then restart Windows. Reinstall the

installation.

printer software.

 

 

“General Protection

Close all other applications, reboot Windows, and try

Fault”, “Exception OE”,

printing again.

“Spool32”, or “Illegal

 

Operation” messages

 

appear.

 

 

 

Note: Refer to Microsoft Windows 98, Me, 2000 or XP User’s Guide that came with your PC for further information on Windows error messages.

 

Common Macintosh Problems

 

 

 

Problem

 

Possible Cause and Solution

 

 

 

There is described

 

 

"driver not installed"

 

• Software is not installed correctly. Reinstall the software.

at Product List

 

 

See Software User’s Guide.

Window after you

 

 

• Make sure that you are using a high-quality cable.

click Add and Select

 

 

 

USB.

 

 

 

 

 

Your product not

 

• Make sure that the cables are connected correctly and the

listed at Product List

 

 

printer is turned on.

Window after you

 

 

• Make sure that the correct printer driver has been selected

click Add and Select

 

 

at Product List Window after you click Add and Select USB.

USB.

 

 

 

 

 

 

5.18 SOLVING PROBLEMS

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Contents ML-2010 Series About the User’s Guide Contact Samsung World Wide Hungary Contents Redistributing Toner Replacing the Toner Cartridge Cleaning the Outside Cleaning the InsideCommon Windows Problems Common Linux ProblemsImportant Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Macintosh Special FeaturesYou can print in Windows 98/Me/2000/XP Feature Printer Driver FeaturesFront View Printer ComponentsRear View Description On Line/Error and Toner Save LEDsSee Troubleshooting Error Messages on Understanding the Control PanelFunction Description Cancel buttonSetting Up Your Printer Components may differ from one country to another UnpackingPaper Cover a Clearance Space Selecting a LocationCarefully remove all of packing tape from the printer Grasp the front cover and pull it toward you to open Installing the Toner CartridgeSetting UP Your Printer Setting UP Your Printer You can load approximately 150 sheets of paper in the tray Loading PaperLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Printing a Demo Demo page shows the printer’s current configurationLinux Driver Installing Printer SoftwareGuide Macintosh DriverRequirements System RequirementsUsing Print Materials Choosing Paper and Other Materials Plain paper Type, Input Sources and CapacitiesGuidelines for Paper and Special Materials Paper Type Input Source/Capacity a Paper Tray Manual trayOnly use labels recommended for laser printers Using Print Materials Verifying the Output Location Using the TrayRepeat this step for every page to be printed Using the Manual TraySide up Printing on Special Materials Using Print Materials Load letterheads in the manual tray with the design face Canceling a Print JobThere are two ways to cancel a print job Press the Cancel button on the control panelTo stop a print job from the Printers folder Cancel buttonMaintaining Your Printer Toner cartridge storage Maintaining the Toner CartridgeRedistributing Toner Maintaining Your Printer Replacing the Toner Cartridge Using the Toner Save ModeCleaning the Inside Cleaning the PrinterCleaning the Outside Remove the manual tray by pulling it out Plug in the power cord, and turn the printer on Pick-up Roller Consumables and Replacement PartsItems Yield Average Transfer RollerSolving Problems Line/Error LED is on Troubleshooting ChecklistCheck Solution Problem Possible Cause Solution Solving General Printing ProblemsSoftware User’s Guide Software User’s Guide. Try printing aBut are blank Defective or out Toner Text is wrongGarbled, or Paper Exit Area Clearing Paper JamsPaper gently out Paper Feed Area Around the Toner Cartridge Manual TrayTips for Avoiding Paper Jams Print Quality Checklist Solving Print Quality ProblemsPrint Solving Print Quality ProblemsProblem Solution Light or fadedChange to a lighter weight pages. See Paper Scratched. Install a new toner cartridgeDirty. Clean the LSU. See Cleaning the Inside on 4.6. Contact your service representativeSkew ScatterMisformed CharactersBlack pages Wrinkles orCurl LED pattern Troubleshooting Error MessagesSee Software User’s Guide Common Windows ProblemsCommon Macintosh Problems Problem Possible Cause and Solution/etc/printcap file Common Linux ProblemsRotated and cropped Length of the option string that can be passed toMemory usage Am trying to print aPrinting Errors Owning the spooler daemon On my PCL or SPLError messages printing Your software vendor to inform them of the issueSolving Problems Printer Specifications Paper Specifications SpecificationsOperating Environment Printer SpecificationsSpecifications and Description 358 x 299 x 217 mm / 14.1 x 11.8 x 8.5Overview Paper Specifications16 to 43 lb 60 to 165 g/m2 bond Maximum size Legal Size mm/in.a Weight CapacitybSupported Sizes of Paper Symptom Problem with Solution Paper Guidelines for Using PaperOutput Tray Capacity Paper SpecificationsCategory Specifications Paper Output CapacityPrinter and Paper Storage Environment Index Page Software User’s Guide Installing Printer Software in Windows Setting Up a Host Computer Setting Up a Client Computer Using Your Printer in LinuxInstalling Printer Software in Windows Installing Printer Software in WindowsChanging the Software Language Choose the type of installationRemoving Printer Software Reinstalling Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentBasic Printing Layout Options Printer SettingsLayout Tab OrientationScaling Paper TabCopies SizeDarkness ResolutionToner Save Mode Graphics TabPrinter Tab Extras TabAbout Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting on Both Sides of Paper Manual Duplex Fitting Your Document to a Selected Paper Size Printing a Reduced or Enlarged DocumentWatermark section. The Edit Watermark window appears Using WatermarksUsing an Existing Watermark Creating a WatermarkDeleting a Watermark Using OverlaysWhat is an Overlay? Editing a WatermarkUsing a Page Overlay List box Click Delete Overlay Deleting a Page OverlayIf necessary, click Confirm Page Overlay When Check the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Sharing the Printer Locally→ your printer driver name → Troubleshooting Guide Opening the Troubleshooting GuideChanging the Status Monitor Program Settings Using Status MonitorRecommended Capacities Using Your Printer in LinuxSystem Requirements Supported OSInstalling the Printer Driver Changing the Printer Connection Method Select Complete uninstall and then click Uninstall Using the Configuration ToolUninstalling the Printer Driver Changing Llpr Properties Using Your Printer with a Macintosh Installing Software for MacintoshInstall the Printer driver Uninstalling the Printer driverFor a USB-connected Macintosh Setting Up the PrinterPrinting For a Network-connected MacintoshPaper Type Changing Printer SettingsLayout Setting Printer Features SettingSelect the page order from the Layout Direction option Printing Multiple Pages on One Sheet of PaperLanguage, change 4 Layout properties, set Page Rev
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