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| Problem | Solution | ||
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Character Voids | Character voids are white areas within the parts of | ||||
characters that should be solid black: | |||||
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| • If you are using transparencies, try another type of | |
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| transparency. Because of the composition of the | |
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| transparency, some character voids are normal. | |
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| • You may be printing on the wrong surface on the paper. | |
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| Remove the paper and turn it around. | |
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| • The paper may not meet paper specifications. See “Paper | |
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| Specifications” on page 6.3. | |
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Horizontal stripes | If horizontally aligned black streaks or smears appear: | ||||
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| • The toner cartridge may be installed improperly. Remove | |
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| the cartridge and reinsert. | |
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| • The toner cartridge may be defective. Install a new toner | |
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| cartridge. See “Installing the Toner Cartridge” on | |
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| page 2.4. | |
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| • If the problem persists, the printer may require repair. | |
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| Contact a service representative. | |
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| Curl | If the printed paper is curl or paper does not feed into the | ||
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| printer: | |
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| • Turn over the stack of paper in the input tray. Also try | |
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| rotating the paper 180° in the input tray. | |
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5.16 SOLVING PROBLEMS