Samsung ML-2010 Series Solving Print Quality Problems, Problem Solution, Light or faded, Dropouts

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Solving Print Quality Problems

Problem

Solution

Light or faded

If a vertical white streak or faded area appears on the page:

print

• The toner supply is low. You may be able to temporarily

 

extend the toner cartridge life. See “Redistributing Toner”

 

on page 4.3. If this does not improve the print quality,

 

install a new toner cartridge.

 

• The paper may not meet paper specifications (for

 

example, the paper is too moist or too rough). See “Paper

 

Specifications” on page 6.3.

 

• If the entire page is light, the print resolution setting is too

 

light or the Toner Save mode is on. Adjust the print

 

resolution and the Toner Save mode in the printer

 

properties. For details, see Software User’s Guide.

A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. See “Cleaning the Inside” on page 4.6.

The surface of the LSU part inside the machine may be dirty. Clean the LSU. See “Cleaning the Inside” on page 4.6. Contact a service representative.

Toner specs

• The paper may not meet specifications (for example, the

 

paper is too moist or too rough). See “Paper

 

Specifications” on page 6.3.

 

• The transfer roller may be dirty. See “Cleaning the Inside”

 

on page 4.6.

 

• The paper path may need cleaning. See “Cleaning the

 

Inside” on page 4.6.

Dropouts

If faded areas, generally rounded, occur randomly on the

 

page:

 

• A single sheet of paper may be defective. Try reprinting

 

the job.

 

• The moisture content of the paper is uneven or the paper

 

has moist spots on its surface. Try a different brand of

 

paper. See “Paper Specifications” on page 6.3.

 

• The paper lot is bad. The manufacturing processes can

 

cause some areas to reject toner. Try a different kind or

 

brand of paper.

The toner cartridge may be defective. See “Vertical repetitive defects” on the next page.

If these steps do not correct the problems, contact a service representative.

5.12 SOLVING PROBLEMS

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Contents ML-2010 Series About the User’s Guide Contact Samsung World Wide Hungary Contents Common Windows Problems Cleaning the Outside Cleaning the InsideCommon Linux Problems Redistributing Toner Replacing the Toner CartridgeImportant Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Macintosh Special FeaturesYou can print in Windows 98/Me/2000/XP Feature Printer Driver FeaturesFront View Printer ComponentsRear View See Troubleshooting Error Messages on On Line/Error and Toner Save LEDsUnderstanding the Control Panel DescriptionFunction Description Cancel buttonSetting Up Your Printer Components may differ from one country to another UnpackingPaper Cover a Clearance Space Selecting a LocationCarefully remove all of packing tape from the printer Grasp the front cover and pull it toward you to open Installing the Toner CartridgeSetting UP Your Printer Setting UP Your Printer You can load approximately 150 sheets of paper in the tray Loading PaperLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Printing a Demo Demo page shows the printer’s current configurationGuide Installing Printer SoftwareMacintosh Driver Linux DriverRequirements System RequirementsUsing Print Materials Choosing Paper and Other Materials Guidelines for Paper and Special Materials Type, Input Sources and CapacitiesPaper Type Input Source/Capacity a Paper Tray Manual tray Plain paperOnly use labels recommended for laser printers Using Print Materials Verifying the Output Location Using the TrayRepeat this step for every page to be printed Using the Manual TraySide up Printing on Special Materials Using Print Materials There are two ways to cancel a print job Canceling a Print JobPress the Cancel button on the control panel Load letterheads in the manual tray with the design faceTo stop a print job from the Printers folder Cancel buttonMaintaining Your Printer Toner cartridge storage Maintaining the Toner CartridgeRedistributing Toner Maintaining Your Printer Replacing the Toner Cartridge Using the Toner Save ModeCleaning the Inside Cleaning the PrinterCleaning the Outside Remove the manual tray by pulling it out Plug in the power cord, and turn the printer on Items Yield Average Consumables and Replacement PartsTransfer Roller Pick-up RollerSolving Problems Line/Error LED is on Troubleshooting ChecklistCheck Solution Problem Possible Cause Solution Solving General Printing ProblemsSoftware User’s Guide Software User’s Guide. Try printing aBut are blank Defective or out Toner Text is wrongGarbled, or Paper Exit Area Clearing Paper JamsPaper gently out Paper Feed Area Around the Toner Cartridge Manual TrayTips for Avoiding Paper Jams Print Quality Checklist Solving Print Quality ProblemsProblem Solution Solving Print Quality ProblemsLight or faded PrintDirty. Clean the LSU. See Cleaning the Inside on Scratched. Install a new toner cartridge4.6. Contact your service representative Change to a lighter weight pages. See PaperMisformed ScatterCharacters SkewBlack pages Wrinkles orCurl LED pattern Troubleshooting Error MessagesCommon Macintosh Problems Common Windows ProblemsProblem Possible Cause and Solution See Software User’s Guide/etc/printcap file Common Linux ProblemsMemory usage Length of the option string that can be passed toAm trying to print a Rotated and croppedError messages printing Errors Owning the spooler daemon On my PCL or SPLYour software vendor to inform them of the issue PrintingSolving Problems Printer Specifications Paper Specifications SpecificationsSpecifications and Description Printer Specifications358 x 299 x 217 mm / 14.1 x 11.8 x 8.5 Operating EnvironmentOverview Paper Specifications16 to 43 lb 60 to 165 g/m2 bond Maximum size Legal Size mm/in.a Weight CapacitybSupported Sizes of Paper Symptom Problem with Solution Paper Guidelines for Using PaperCategory Specifications Paper SpecificationsPaper Output Capacity Output Tray CapacityPrinter and Paper Storage Environment Index Page Software User’s Guide Installing Printer Software in Windows Setting Up a Host Computer Setting Up a Client Computer Using Your Printer in LinuxInstalling Printer Software in Windows Installing Printer Software in WindowsChanging the Software Language Choose the type of installationRemoving Printer Software Reinstalling Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentBasic Printing Layout Tab Printer SettingsOrientation Layout OptionsCopies Paper TabSize ScalingToner Save Mode ResolutionGraphics Tab DarknessPrinter Tab Extras TabAbout Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting on Both Sides of Paper Manual Duplex Fitting Your Document to a Selected Paper Size Printing a Reduced or Enlarged DocumentUsing an Existing Watermark Using WatermarksCreating a Watermark Watermark section. The Edit Watermark window appearsWhat is an Overlay? Using OverlaysEditing a Watermark Deleting a WatermarkUsing a Page Overlay List box Click Delete Overlay Deleting a Page OverlayIf necessary, click Confirm Page Overlay When Setting Up a Client Computer Setting Up a Host ComputerSharing the Printer Locally Check the Share this printer boxChanging the Status Monitor Program Settings Opening the Troubleshooting GuideUsing Status Monitor → your printer driver name → Troubleshooting GuideSystem Requirements Using Your Printer in LinuxSupported OS Recommended CapacitiesInstalling the Printer Driver Changing the Printer Connection Method Select Complete uninstall and then click Uninstall Using the Configuration ToolUninstalling the Printer Driver Changing Llpr Properties Install the Printer driver Installing Software for MacintoshUninstalling the Printer driver Using Your Printer with a MacintoshPrinting Setting Up the PrinterFor a Network-connected Macintosh For a USB-connected MacintoshLayout Setting Changing Printer SettingsPrinter Features Setting Paper TypeSelect the page order from the Layout Direction option Printing Multiple Pages on One Sheet of PaperLanguage, change 4 Layout properties, set Page Rev
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