Samsung ML-2010 Series manual Software User’s Guide. Try printing a

Page 57

Problem

Possible Cause

Solution

 

 

 

The printer

The printer driver may

Reinstall the printer driver; see

does not print.

be incorrectly

Software User’s Guide. Try printing a

(continued)

installed.

demo page.

 

 

 

 

The printer is

Check the LEDs on the control panel to

 

malfunctioning.

determine if the printer is indicating a

 

 

system error.

 

 

 

The machine

The paper source

For many software applications, the paper

selects print

selection in the printer

source selection is found under the Paper

materials from

properties may be

tab within the printer properties. Select the

the wrong paper

incorrect.

correct paper source. For details, see

source.

 

Software User’s Guide.

 

 

 

Paper does not

Paper has not been

Remove paper from the tray and reload it

feed into the

loaded correctly.

correctly.

printer.

 

 

There is too much

Remove excess paper from the tray.

 

 

paper in the tray.

 

 

 

 

 

The paper is too thick.

Use only paper that meets the

 

 

specifications required by the printer.

 

 

 

Print job is

The job may be very

Reduce the complexity of the page or try

extremely

complex.

adjusting the print quality settings.

slow.

 

The maximum print speed of the printer

 

 

 

 

is 20(A4) or 22(Letter) pages per minute.

 

 

 

 

If using Windows 98/

From the Start menu, choose Settings

 

Me, the Spooling

and Printers. Right-click the your

 

Setting may be set

printer icon, choose Properties, click

 

incorrectly.

the Details tab, and then choose the

 

 

Spool Settings button. Select the

 

 

desired spool setting.

 

 

 

Half the page

The page layout is too

Simplify the page layout and remove any

is blank.

complex.

unnecessary graphics from the document.

 

 

 

 

The page orientation

Change the page orientation in your

 

setting may be

application.

 

incorrect.

 

 

 

 

 

The paper size and

Ensure that the paper size in the print

 

the paper size settings

settings matches the paper in the tray.

 

do not match.

 

 

 

 

5.4 SOLVING PROBLEMS

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Contents ML-2010 Series About the User’s Guide Contact Samsung World Wide Hungary Contents Common Windows Problems Cleaning the Outside Cleaning the InsideCommon Linux Problems Redistributing Toner Replacing the Toner CartridgeImportant Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Special Features You can print in Windows 98/Me/2000/XPMacintosh Feature Printer Driver FeaturesFront View Printer ComponentsRear View See Troubleshooting Error Messages on On Line/Error and Toner Save LEDsUnderstanding the Control Panel DescriptionFunction Description Cancel buttonSetting Up Your Printer Unpacking Paper Cover aComponents may differ from one country to another Selecting a Location Carefully remove all of packing tape from the printerClearance Space Grasp the front cover and pull it toward you to open Installing the Toner CartridgeSetting UP Your Printer Setting UP Your Printer You can load approximately 150 sheets of paper in the tray Loading PaperLoad paper with the print side facing up Connecting a Printer Cable Turning the Printer on Printing a Demo Demo page shows the printer’s current configurationGuide Installing Printer SoftwareMacintosh Driver Linux DriverRequirements System RequirementsUsing Print Materials Choosing Paper and Other Materials Guidelines for Paper and Special Materials Type, Input Sources and CapacitiesPaper Type Input Source/Capacity a Paper Tray Manual tray Plain paperOnly use labels recommended for laser printers Using Print Materials Verifying the Output Location Using the TrayUsing the Manual Tray Side upRepeat this step for every page to be printed Printing on Special Materials Using Print Materials There are two ways to cancel a print job Canceling a Print JobPress the Cancel button on the control panel Load letterheads in the manual tray with the design faceTo stop a print job from the Printers folder Cancel buttonMaintaining Your Printer Toner cartridge storage Maintaining the Toner CartridgeRedistributing Toner Maintaining Your Printer Replacing the Toner Cartridge Using the Toner Save ModeCleaning the Printer Cleaning the OutsideCleaning the Inside Remove the manual tray by pulling it out Plug in the power cord, and turn the printer on Items Yield Average Consumables and Replacement PartsTransfer Roller Pick-up RollerSolving Problems Troubleshooting Checklist Check SolutionLine/Error LED is on Problem Possible Cause Solution Solving General Printing ProblemsSoftware User’s Guide Software User’s Guide. Try printing aText is wrong Garbled, orBut are blank Defective or out Toner Paper Exit Area Clearing Paper JamsPaper gently out Paper Feed Area Around the Toner Cartridge Manual TrayTips for Avoiding Paper Jams Print Quality Checklist Solving Print Quality ProblemsProblem Solution Solving Print Quality ProblemsLight or faded PrintDirty. Clean the LSU. See Cleaning the Inside on Scratched. Install a new toner cartridge4.6. Contact your service representative Change to a lighter weight pages. See PaperMisformed ScatterCharacters SkewBlack pages Wrinkles orCurl LED pattern Troubleshooting Error MessagesCommon Macintosh Problems Common Windows ProblemsProblem Possible Cause and Solution See Software User’s Guide/etc/printcap file Common Linux ProblemsMemory usage Length of the option string that can be passed toAm trying to print a Rotated and croppedError messages printing Errors Owning the spooler daemon On my PCL or SPLYour software vendor to inform them of the issue PrintingSolving Problems Printer Specifications Paper Specifications SpecificationsSpecifications and Description Printer Specifications358 x 299 x 217 mm / 14.1 x 11.8 x 8.5 Operating EnvironmentOverview Paper SpecificationsSize mm/in.a Weight Capacityb Supported Sizes of Paper16 to 43 lb 60 to 165 g/m2 bond Maximum size Legal Symptom Problem with Solution Paper Guidelines for Using PaperCategory Specifications Paper SpecificationsPaper Output Capacity Output Tray CapacityPrinter and Paper Storage Environment Index Page Software User’s Guide Installing Printer Software in Windows Setting Up a Host Computer Setting Up a Client Computer Using Your Printer in LinuxInstalling Printer Software in Windows Installing Printer Software in WindowsChanging the Software Language Choose the type of installationRemoving Printer Software Reinstalling Printer SoftwarePrinting a Document Basic PrintingSelect your printer driver from the Name drop-down list Layout Tab Printer SettingsOrientation Layout OptionsCopies Paper TabSize ScalingToner Save Mode ResolutionGraphics Tab DarknessExtras Tab About TabPrinter Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting on Both Sides of Paper Manual Duplex Fitting Your Document to a Selected Paper Size Printing a Reduced or Enlarged DocumentUsing an Existing Watermark Using WatermarksCreating a Watermark Watermark section. The Edit Watermark window appearsWhat is an Overlay? Using OverlaysEditing a Watermark Deleting a WatermarkUsing a Page Overlay Deleting a Page Overlay If necessary, click Confirm Page Overlay WhenList box Click Delete Overlay Setting Up a Client Computer Setting Up a Host ComputerSharing the Printer Locally Check the Share this printer boxChanging the Status Monitor Program Settings Opening the Troubleshooting GuideUsing Status Monitor → your printer driver name → Troubleshooting GuideSystem Requirements Using Your Printer in LinuxSupported OS Recommended CapacitiesInstalling the Printer Driver Changing the Printer Connection Method Using the Configuration Tool Uninstalling the Printer DriverSelect Complete uninstall and then click Uninstall Changing Llpr Properties Install the Printer driver Installing Software for MacintoshUninstalling the Printer driver Using Your Printer with a MacintoshPrinting Setting Up the PrinterFor a Network-connected Macintosh For a USB-connected MacintoshLayout Setting Changing Printer SettingsPrinter Features Setting Paper TypeSelect the page order from the Layout Direction option Printing Multiple Pages on One Sheet of PaperLanguage, change 4 Layout properties, set Page Rev
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