Samsung ML-4050ND manual Troubleshooting checklist, Tips for avoiding paper jams

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Duplex jam 1

1Open the rear cover.

2Gently pull the jammed paper straight up.

3Close the rear cover.

4Open and close the top cover. The printer will resume printing.

Tips for avoiding paper jams

By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 9.1.

•Follow the procedures on page 5.5. Ensure that the adjustable guides are positioned correctly.

•Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside wall of the tray.

•Do not remove paper from the tray while your printer is printing.

•Flex, fan, and straighten paper before loading.

•Do not use creased, damp, or highly curled paper.

•Do not mix paper types in a tray.

•Use only recommended print media. See page 5.1.

•Ensure that the recommended print side of print media is facing down in the tray, or facing up in the multi-purpose tray.

Troubleshooting checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding suggested solutions.

Condition

 

Suggested solutions

 

 

 

Make sure that the

•

If the Status LED is off, check the power

Status LED on the

 

cord connection. Check the power switch.

control panel lights

 

Check the power source by plugging the

green and Ready is

 

power cord into another outlet.

shown on the

•

If the Status LED lights red, check the

display.

 

display message. See page 9.6.

 

 

 

Print a demo page

•

If a demo page does not print, check the

to verify that the

 

paper supply in the tray.

printer is feeding

•

If the paper jams in the printer, see page

paper correctly. See

 

9.1.

page 2.6.

•

If an error message appears on the

 

 

display, see page 9.6.

 

 

Check the demo

If there is a print quality problem, see page

page to see if it

9.11.

printed correctly.

 

 

 

 

 

Print a short

•

If the page does not print, check the cable

document from a

 

connection between the printer and the

software application

 

computer.

to verify that the

•

Check the print queue or print spooler to

computer and

 

see if the printer has been paused.

printer are

•

Check the software application to ensure

connected and are

 

that you are using the proper printer driver

communicating

 

 

and communication port. If the page is

correctly.

 

 

interrupted during printing, see page 9.9.

 

 

 

 

 

If completing the

•

“Understanding the status LED” on page

checklist does not

 

9.6.

resolve the printer

•

“Understanding display messages” on

problem, check the

 

page 9.6.

following

•

“Solving general printing problems” on

troubleshooting

 

page 9.9.

sections.

•

“Common Windows problems” on page

 

 

9.13.

 

•

“Common PostScript problems” on page

 

 

9.13.

 

•

“Common Linux problems” on page 9.14.

 

•

“Common Macintosh problems” on page

 

 

9.14.

 

 

 

9.5 <Troubleshooting>

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Contents Page Page Contact Samsung World Wide Country Customer Care Center Web SiteContents Troubleshooting Installing accessoriesSpecifications Safety and Regulatory Information Important Precautions and Safety InformationEnvironmental and Safety Consideration Laser Safety StatementOzone Safety Power SaverRecycling Radio Frequency EmissionsUnited States of America Declaration of Conformity European CountriesWireless Guidance Regulatory Compliance StatementsReplacing the Fitted Plug for UK Only Special features IntroductionSoftware section Print in various environments Printer overview Front viewFinding more information Control panel overviewSelecting a location Clearance spaceSystem setup Using control panel menusAccessing control panel menus Menu overview Job manager menuInformation menu Layout menu Paper menuSystem Setup menu Graphic menuEmulation menu PostScriptUsing toner save mode Printing a demoChanging the display language Contents Software overviewSupplied software Postscript Printer Description PPD file UsePrinter driver features System requirementsWindows Linux MacintoshNetwork setup Via network administration programsVia the control panel Configuring TCP/IP Configuring EtherTalkDynamic addressing BOOTP/DHCP Supported operating systemsConfiguring IPX frame types Setting Ethernet speedRestoring the network configuration Printing a network configurationLoading print media Selecting print mediaType Size Dimensions Weighta Capacityb Type Size WeightSupported sizes of paper Print media for duplex printingGuidelines for selecting and storing print media Guidelines for special print mediaMedia type Guidelines Loading paper Using the standard tray or the optional trays Changing the size of the paper in the trayUsing the multi-purpose tray Load the paper with the side to be printed on facing upUsing manual feed mode Tips on using the multi-purpose traySelecting an output location Printing to the output tray Face downPrinting to the rear cover Face up Canceling a print job Printing a document Canceling a print jobBasic printing Printing a documentOrdering supplies and accessories AccessoriesToner cartridges How to purchase Maintenance Cleaning the printerCleaning the outside of the printer Cleaning the inside of the printerPTL lens Maintaining the toner cartridge Checking the remaining tonerRedistributing toner cartridge Replacing the toner cartridge Maintenance parts Clearing the Toner Low Replace Toner messageItems Yield Average Troubleshooting Clearing paper jamsPaper feed area TrayOptional tray Around the toner cartridge Multi-purpose trayPaper exit area Duplex unit areaDuplex jam Troubleshooting checklist Condition Suggested solutionsTips for avoiding paper jams Understanding the status LED Understanding display messagesMessage Meaning Suggested solutions Load Low Heat ErrorLSU Motor Error OPC is CleaningToner cartridge-related messages Solving general printing problems Settings and Printers. Right Spool Settings buttonClick the Samsung ML-4050 Series PCL 6 printer iconSolving print quality problems Condition Suggested solutions Vertical RepetitiveDefects ScatterCommon Windows problems Common PostScript problemsCommon Linux problems Common Macintosh problemsInstallable Options section to InstalledInstalling accessories Precautions when installing accessoriesInstalling a memory Dimm Disconnect the power cordSetting the memory in the PostScript printer properties Select the Device Settings tabSelect the Samsung ML-4050 Series PS printer Installing a wireless network interface card Removing a DimmConfiguring the wireless network parameters Configuring basic network settingsSelecting the authentication type Using the hard disk Installing the hard diskSetting Encryption Restoring default values for wireless networkingSetting the hard disk in the printer properties Setting the time and datePrinting with the optional hard disk Storing a jobPrinting a stored job Deleting a stored jobControlling the active job queue To delete a file from the queuePrinting using the form files To promote a file from the queueTo print a file immediately Specifications Printer specificationsSpecifications and Description Index System requirements Linux 3.3 Macintosh 3.3 Windows Software section Contents Using Windows Postscript Driver Using Your Printer with a Macintosh Installing Printer Software Installing Software for Local PrintingTypical Installation Custom Installation Select Typical installation for a local printer. Click NextSelect Custom installation. Click Next Installing Software for Network Printing Installing Printer Software in Windows Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Select the components you want to reinstall and click NextRemoving Printer Software NextPrinting a Document Select your printer driver from the Name drop-down listPrinter Settings Layout TabPaper Orientation Paper Tab SourceScaling Printing Image Mode ResolutionToner Save Mode Graphics TabJob Setting On the Job SettingExtras Tab Using a Favorite Setting Using HelpAbout Tab Printer TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsPrinting on Both Sides of Paper Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size NoneUsing Watermarks Using an Existing WatermarkCreating a Watermark Editing a WatermarkUsing Overlays What is an Overlay?Using a Page Overlay Creating a New Page OverlayUsing Windows PostScript Driver AdvancedOverview Direct Print Utility PrintingFrom the Direct Print Utility window Setting Up a Host Computer Setting Up a Client ComputerCheck the Share this printer box Select Local Port and click New PortTroubleshooting Guide Printer SettingUnderstanding Smart Panel Toner LevelOpening the Troubleshooting Guide Using Printer Settings UtilityChanging the Smart Panel Program Settings Using Onscreen Help FileInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Uninstalling the Unified Linux Driver Click UninstallUsing the Unified Driver Configurator Printers ConfigurationOpening the Unified Driver Configurator Double-clickUnified Driver Configurator on the desktopConfiguring Printer Properties Ports ConfigurationClasses Tab Printing from Applications Printing FilesInstalling Software for Macintosh Install the Printer driverUninstalling the Printer driver Click ContinueSetting Up the Printer For a Network-connected MacintoshFor a USB-connected Mac OS 8.6 ~Changing Printer Settings Layout SettingPrinting a Document Printer Features Setting ResolutionQualityPrinting Multiple Pages on One Sheet of Paper Reverse DuplexDuplex Printing Index Image mode 15 resolution Macintosh GGGGGGGGGGGGGRev.9.00
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