Samsung ML-4050ND manual Solving general printing problems

Page 52

Solving general printing problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Condition

Possible cause

Suggested solutions

 

 

 

The printer

The printer is not

Check the power cord

does not

receiving power.

connections. Check the power

print.

 

switch and the power source.

 

 

 

 

The printer is not

Select Samsung ML-4050

 

selected as the

Series PCL 6 or Samsung ML-

 

default printer.

4050 Series PS as your default

 

 

printer.

 

 

 

 

The printer cover

Close the printer cover.

 

is not closed.

 

 

 

 

 

Paper is jammed.

Clear the paper jam. See page

 

 

9.1.

 

 

 

 

No paper is

Load paper. See page 5.4.

 

loaded.

 

 

 

 

 

The toner

Install the toner cartridge.

 

cartridge is not

 

 

installed.

 

 

 

 

 

The printer may

Check the display message,

 

be in manual feed

add paper to the multi-purpose

 

mode and out of

tray, and press OK on the

 

paper.

printer’s control panel.

 

 

 

 

The connection

Disconnect the printer cable

 

cable between

and reconnect it.

 

the computer and

 

 

the printer is not

 

 

connected

 

 

properly.

 

 

 

 

 

The connection

If possible, attach the cable to

 

cable between

another computer that is

 

the computer and

working properly and try to print

 

the printer is

a document. You can also try

 

defective.

using a different printer cable.

 

 

 

 

The port setting is

Check the Windows printer

 

incorrect.

setting to make sure that the

 

 

print job is sent to the correct

 

 

port. If the computer has more

 

 

than one port, make sure that

 

 

the printer is attached to the

 

 

correct one.

 

 

 

Condition

Possible cause

Suggested solutions

 

 

 

The printer

The printer may

Check the printer properties to

does not

be configured

ensure that all of the print

print.

incorrectly.

settings are correct.

(Continued)

 

 

The printer driver

Reinstall the printer driver; See

 

 

may be

the Software section. Try

 

incorrectly

printing a test page.

 

installed.

 

 

 

 

 

The printer is

Check the display message on

 

malfunctioning.

the control panel to determine if

 

 

the printer is indicating a

 

 

system error.

 

 

 

Printer

The paper source

For many software

selects print

selection in the

applications, the paper source

media from

printer properties

selection is found under the

the wrong

may be incorrect.

Paper tab within the printer

paper

 

properties. Select the correct

source.

 

paper source. See the

 

 

Software section.

 

 

 

Paper does

Paper has not

Remove paper from the tray

not feed into

been loaded

and reload it correctly.

the printer.

correctly.

Check that the paper size

 

 

guides are set correctly.

 

 

 

 

There is too much

Remove excess paper from the

 

paper in the tray.

tray.

 

 

 

 

The paper is too

Use only paper that meets

 

thick.

printer specifications.

 

 

 

Print job is

The job may be

Reduce the complexity of the

extremely

very complex.

page(s) or try adjusting the

slow.

 

print quality settings.

 

 

To adjust the print quality

 

 

settings, reduce the resolution.

 

 

If you have set the resolution to

 

 

1200 dpi (Best), change it to

 

 

600 dpi (Normal). See the

 

 

Software section.

 

 

Change the port setting to the

 

 

USB or network port to improve

 

 

print speed.

 

 

 

9.9 <Troubleshooting>

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Contents Page Page Contact Samsung World Wide Country Customer Care Center Web SiteContents Installing accessories TroubleshootingSpecifications Safety and Regulatory Information Important Precautions and Safety InformationEnvironmental and Safety Consideration Laser Safety StatementOzone Safety Power SaverRecycling Radio Frequency EmissionsUnited States of America Declaration of Conformity European CountriesRegulatory Compliance Statements Wireless GuidanceReplacing the Fitted Plug for UK Only Introduction Special featuresSoftware section Print in various environments Printer overview Front viewFinding more information Control panel overviewSelecting a location Clearance spaceUsing control panel menus System setupAccessing control panel menus Job manager menu Menu overviewInformation menu Layout menu Paper menuSystem Setup menu Graphic menuEmulation menu PostScriptPrinting a demo Using toner save modeChanging the display language Contents Software overviewSupplied software Postscript Printer Description PPD file UseSystem requirements Printer driver featuresWindows Linux MacintoshVia network administration programs Network setupVia the control panel Configuring TCP/IP Configuring EtherTalkDynamic addressing BOOTP/DHCP Supported operating systemsConfiguring IPX frame types Setting Ethernet speedRestoring the network configuration Printing a network configurationLoading print media Selecting print mediaType Size Dimensions Weighta Capacityb Type Size WeightSupported sizes of paper Print media for duplex printingGuidelines for special print media Guidelines for selecting and storing print mediaMedia type Guidelines Loading paper Using the standard tray or the optional trays Changing the size of the paper in the trayUsing the multi-purpose tray Load the paper with the side to be printed on facing upUsing manual feed mode Tips on using the multi-purpose trayPrinting to the output tray Face down Selecting an output locationPrinting to the rear cover Face up Canceling a print job Printing a document Canceling a print jobBasic printing Printing a documentAccessories Ordering supplies and accessoriesToner cartridges How to purchase Maintenance Cleaning the printerCleaning the outside of the printer Cleaning the inside of the printerPTL lens Maintaining the toner cartridge Checking the remaining tonerRedistributing toner cartridge Replacing the toner cartridge Clearing the Toner Low Replace Toner message Maintenance partsItems Yield Average Troubleshooting Clearing paper jamsTray Paper feed areaOptional tray Around the toner cartridge Multi-purpose trayDuplex unit area Paper exit areaDuplex jam Condition Suggested solutions Troubleshooting checklistTips for avoiding paper jams Understanding the status LED Understanding display messagesMessage Meaning Suggested solutions Load Low Heat ErrorLSU Motor Error OPC is CleaningToner cartridge-related messages Solving general printing problems Settings and Printers. Right Spool Settings buttonClick the Samsung ML-4050 Series PCL 6 printer iconSolving print quality problems Condition Suggested solutions Vertical RepetitiveDefects ScatterCommon Windows problems Common PostScript problemsCommon Linux problems Common Macintosh problemsInstallable Options section to InstalledInstalling accessories Precautions when installing accessoriesInstalling a memory Dimm Disconnect the power cordSelect the Device Settings tab Setting the memory in the PostScript printer propertiesSelect the Samsung ML-4050 Series PS printer Installing a wireless network interface card Removing a DimmConfiguring basic network settings Configuring the wireless network parametersSelecting the authentication type Using the hard disk Installing the hard diskSetting Encryption Restoring default values for wireless networkingSetting the hard disk in the printer properties Setting the time and datePrinting with the optional hard disk Storing a jobPrinting a stored job Deleting a stored jobControlling the active job queue To delete a file from the queueTo promote a file from the queue Printing using the form filesTo print a file immediately Printer specifications SpecificationsSpecifications and Description Index System requirements Linux 3.3 Macintosh 3.3 Windows Software section Contents Using Windows Postscript Driver Using Your Printer with a Macintosh Installing Software for Local Printing Installing Printer SoftwareTypical Installation Custom Installation Select Typical installation for a local printer. Click NextSelect Custom installation. Click Next Installing Software for Network Printing Installing Printer Software in Windows Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Select the components you want to reinstall and click NextRemoving Printer Software NextPrinting a Document Select your printer driver from the Name drop-down listLayout Tab Printer SettingsPaper Orientation Source Paper TabScaling Printing Image Mode ResolutionToner Save Mode Graphics TabOn the Job Setting Job SettingExtras Tab Using a Favorite Setting Using HelpAbout Tab Printer TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsPrinting on Both Sides of Paper Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size NoneUsing Watermarks Using an Existing WatermarkCreating a Watermark Editing a WatermarkUsing Overlays What is an Overlay?Using a Page Overlay Creating a New Page OverlayUsing Windows PostScript Driver AdvancedPrinting Overview Direct Print UtilityFrom the Direct Print Utility window Setting Up a Host Computer Setting Up a Client ComputerCheck the Share this printer box Select Local Port and click New PortTroubleshooting Guide Printer SettingUnderstanding Smart Panel Toner LevelOpening the Troubleshooting Guide Using Printer Settings UtilityChanging the Smart Panel Program Settings Using Onscreen Help FileInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Uninstalling the Unified Linux Driver Click UninstallUsing the Unified Driver Configurator Printers ConfigurationOpening the Unified Driver Configurator Double-clickUnified Driver Configurator on the desktopPorts Configuration Configuring Printer PropertiesClasses Tab Printing from Applications Printing FilesInstalling Software for Macintosh Install the Printer driverUninstalling the Printer driver Click ContinueSetting Up the Printer For a Network-connected MacintoshFor a USB-connected Mac OS 8.6 ~Layout Setting Changing Printer SettingsPrinting a Document Printer Features Setting ResolutionQualityPrinting Multiple Pages on One Sheet of Paper Reverse DuplexDuplex Printing Index Image mode 15 resolution Macintosh GGGGGGGGGGGGGRev.9.00
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