Pioneer DCS-370, XV-DV370 manual Additional information Troubleshooting, General, Problem Remedy

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Additional information

10

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.

If the system does not operate normally due to external effects such as static electricity disconnect the plug from the outlet and insert again to return to normal operating conditions.

General

Problem

Remedy

The power does not turn

• Wait for one minute before switching back on.

on, or switches off

• Make sure there are no loose strands of wire touching the unit. This could cause

suddenly (an error

the system to shut off automatically.

message may be

• Check that the speakers are connected correctly.

displayed at startup).

• Make sure the voltage of the mains power source is correct for the model.

 

• Try reducing the volume level.

 

• If the problem persists, take it to your nearest Pioneer authorized service center

 

or your dealer for servicing.

 

 

No sound is output

• If you’re using the line input, make sure the component is connected correctly

when a function is

(see Connecting auxiliary audio components on page 32).

selected.

• Press MUTE on the remote control to turn muting off.

 

• Turn up the volume.

 

 

No sound from surround

• Refer to Setting the channel levels on page 10 to check the speaker levels.

or center speakers.

• When TUNER or LINE is selected, you can only hear the source in stereo. Switch

 

the input source to DVD/CD or USB for multichannel sound.

 

• Check that the Line Out mode hasn’t been switched on (see Line Out options on

 

page 33).

 

• Check that you haven’t selected the STEREO mode (see Listening in surround

 

sound on page 14).

 

• Connect the speakers properly (refer to the Setup Guide).

 

 

Can’t operate the remote

• Replace the batteries (refer to the Setup Guide).

control.

• Operate within 7 m, 30° of the remote sensor (refer to the Setup Guide).

 

• Remove any obstacles or operate from another position.

 

• Avoid exposing the remote sensor on the front panel to direct light.

 

• To operate other Pioneer components, make sure that the control cable and

 

analog audio cable are connected.

 

 

TRAYLOCK shows in the

• Press and hold  (OPEN/CLOSE) on the front panel for about eight seconds.

display and the tray can’t

Then the tray can be opened/closed using  (OPEN/CLOSE).

be ejected.

 

SND. DEMO shows in the display and the unit can’t be controlled.

Press and hold  (stop) on the front panel for about five seconds. The disc tray ejects automatically to indicate the Sound Demo mode is disabled.

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Contents DCS-370 Important the Moulded Plug Location rear of the unitVentilation Caution Operating Environment POWER-CORD CautionContents Audio Settings and Video Adjust menus More tuner features RDSInitial Settings menu Other connectionsControls and displays Chapter Controls and displaysFront panel  STANDBY/ONControls and displays Remote control Controls and displays Controls and displays Display Using the on-screen displays Home theater sound setupSetting the channel levels Getting startedGetting started Adjust the volume. Use the Volume controlPlaying discs Basic playback controlsResume and Last Memory Listening to the radioDVD-Video disc menus Video CD/Super VCD PBC menusListening to station presets Setting the sleep timerListening to other sources Improving poor FM receptionUsing Extra Power mode Auto listening modeListening to your system Listening to your system ChapterAdjusting the bass and treble Using the SFC modesListening with headphones Listening to your system Listening in stereoDisc playback features While the slideshow is running Disc playback features Pauses the slideshow or audio press again to restart Select a view optionProgramming playlists Using PlaylistsPress Play List 1, 2 or File is added to the playlist you selectUsing random play Using repeat playLooping a section of a disc Listening to playlistsOther functions available from the program menu Creating a program listSelect ‘Random’ then select an option Use the following controls during random playSwitching subtitles Disc playback features Searching a discSwitching language/audio channels Zooming the screenDisplaying disc information Disc playback features Switching camera anglesUSB playback Using the USB interfaceUSB playback Chapter Basic playback controlsBrowsing files with the Navigator USB playback Scanning filesMenu Displays the Navigator screen see below Press MenuMore tuner features RDS Chapter More tuner features RDSAn introduction to RDS Displaying RDS informationAudio Settings and Video Adjust menus Chapter Audio Settings and Video Adjust menusAudio Settings menu Video Adjust menuInitial Settings menu Chapter Initial Settings menuUsing the Initial Settings menu Video Output settingsLanguage settings Initial Settings menuOptions settings Initial Settings menu Display settingsSpeakers settings Parental LockSetting/changing the Parental Lock About DivX VOD contentSetting/changing the Country/Area code Playing DivX VOD contentUse / to select a speaker Speaker DistanceConnecting auxiliary audio components Connecting external antennasUsing the Scart AV output Other connectionsOther connections Connecting using HdmiLine Out options Scart pin assignmentAbout Hdmi Switching the Hdmi audio settingResetting the Hdmi connection Other connections About control out connections Additional information Disc/content format playback compatibilityAdditional information Chapter Disc compatibility tableAbout DVD+R/DVD+RW compatibility Additional informationAbout DivX DivX video compatibilityAbout WMA Using and taking care of discsAbout MPEG-4 AAC Screen sizes and disc formats Installation and maintenanceSwitching off the demo TV system settingDimming the Display Auto  Ntsc Ntsc  PAL PAL  AutoProblem Remedy Additional information TroubleshootingTurn up the volume GeneralRegion number /Can’t play disc DVD/CD/Video CD playerHdmi connection TunerUSB connection Setting the Key Lock Resetting the systemUsing the language code list Error MessagesCountry/Area code list Additional information Language code listLanguage Language code letter, Language code Country/Area, Country/Area code, Country/Area code letterDV370SW Speaker system Additional information SpecificationsDV370T Speaker system Additional information Pioneer Corporation