Pioneer XV-DV370, DCS-370 manual DVD/CD/Video CD player, Region number /Can’t play disc

10Additional information

DVD/CD/Video CD player

Problem	Remedy
The disc is ejected	• Clean the disc and align the disc properly in the disc guide.
automatically after	• If the region number on a DVD-video disc does not match the number on the
loading.	player, the disc cannot be used (see DVD Video regions on page 39). In this
	instance, one of the following messages appears on screen: Incompatible disc
	region number/Can’t play disc.
	• Allow time for any condensation inside the player to evaporate. Avoid using the
	player near an air-conditioning unit.
Playback not possible.	• If the disc is loaded upside down, reload the disc with label side face up.
Picture playback stops	• Press  (stop), then  (play) to start playback again.
and buttons cannot be	• Switch the power off once, then on again using the front panel
used.	 STANDBY/ON button.
Settings are canceled.	• When the power is cut, settings will be canceled.
No picture/No color.	• Check that connections are correct and that plugs are inserted fully.
	• Check the manual of the TV/monitor to make sure the settings are correct.
Screen is stretched or	• The TV Screen setting is incorrect. Set the TV Screen option to match the TV/
aspect doesn’t change.	monitor you’re using (see Video Output settings on page 27).
When recorded on a	• This system uses copy-protection technology which may prevent recording or
VCR or passed through	cause picture problems when connected through a VCR or AV selector. This is not
an AV selector, there is	a malfunction.
disturbance in the
playback picture.
Picture disturbance	• This player is compatible with Macro-Vision System copy guard. Some discs
during playback or dark.	include a copy prevention signal, and when this type of disc is played back, stripes
	etc., may appear on some sections of the picture depending on the TV. This is not a
	malfunction.
	• Discs respond differently to particular player functions. This may result in the
	screen becoming black for a brief instant or shaking slightly when the function is
	executed. These problems are largely due to differences between discs and disc
	content and are not malfunctions of this player.
Noticeable difference in	• DVDs and CDs use different recording methods. This is not a malfunction.
DVD and CD volume.
CD-ROM disc is not	• Make sure that the CD-ROM was recorded using the ISO 9660 disc format. See
recognized.	Disc compatibility table on page 36 for more on disc compatibility.
DVD-ROM disc is not	• Make sure that the DVD-ROM was recorded using the UDF bridge format. See
recognized.	Disc compatibility table on page 36 for more on disc compatibility.
Files don’t show up in	• The files on the disc must be named with the correct file extension: .mp3 for MP3
the Disc Navigator/	files; .wma for WMA files; .m4a for MPEG-4 AAC files; .jpg for JPEG files (upper or
Photo Browser.	lower-case is OK). See Disc compatibility table on page 36.
Can’t play WMA or	• The files were recorded using DRM (digital rights management). This is not a
MPEG-4 AAC files.	malfunction.

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