RCA Thomson manual Troubleshooting

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Chapter 5: Other Information

Troubleshooting

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

Note: If you prefer, we can provide you with the name of an Authorized Service Representative who will visit your home for a fee to install your electronic entertainment system and to instruct you in its operation. For details about this service, call 1-888-206-3359. For additional assistance while using your RCA product, please visit www.rca.com/ customersupport.

TV Problems

TV won’t turn on

¥Press the TV button.

¥Make sure the TV is plugged in.

¥Check the wall receptacle (or extension cord) to make sure it is ÒliveÓ by plugging in something else.

¥Something might be wrong with your remote control. Press the POWER button on the front of the TV. If the TV turns on, check the remote control solutions on page 26.

¥The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting the Lock Fr. Panel in the PARENTAL CONTROL menu and press OK (box wonÕt have check mark).

Buttons don’t work

¥If youÕre using the remote control, press the TV button first to make sure the remote is in TV mode.

¥The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by selecting the Lock Fr. Panel in the PARENTAL CONTROL menu and press OK (box wonÕt have check mark).

¥Unplug the TV for two minutes and then plug it back in. Turn the TV on and try again.

TV turns off unexpectedly

¥Sleep timer might have been activated. Go to page 24 for instructions.

¥KidPass might have been activated. Go to page 21 for instructions.

¥Wake-Up timer turned on the TV and no remote or front panel buttons were pressed for two hours.

¥Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this happens frequently, the voltage in your house may be abnormally high or low.

¥Unplug TV. Wait five minutes. Plug it in again.

TV turns on unexpectedly

¥Wake-Up timer might have been activated. Go to page 24 for instructions.

¥You might have pressed CH+, CH- or OK on the remote accidentally.

Blank screen

¥Make sure the component connected to the TV is turned on.

¥Try another channel.

No sound, picture okay

¥Maybe the sound is muted. Try pressing the volume up button to restore sound.

¥If using S-Video or Y, Pb, Pr, remember to also connect the componentÕs left and right audio output jacks to the TVÕs AUDIO jacks.

¥Make sure the Int. Speakers option in the SOUND menu is turned on.

Can’t select certain channel

¥Channel may be blocked or not approved through the V-Chip.

Chapter 5

Graphics contained within this publication are for representation only.

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Contents Television Users Guide Important Information Product RegistrationProduct Information Table of Contents Table of Contents Chapter Things to Consider Before You ConnectMake sure cable or antenna is connected to your VCR Connections & SetupConnect your DVD Player to your TV Connect your TV to your VCRAudio Explanation of JacksScans up through the channel list. In the menu Front of Your TVFront Input Jacks Front Panel ButtonsPut batteries in the remote How to Use the Remote Control to Complete the Initial SetupComplete the Initial Setup Plug in the TVComplete Auto Channel Search Button Descriptions for TV Mode IndicatorButton Descriptions for DVD and VCR Modes Find Out If You Need to Program the Remote Using the Remote ControlUsing the Input Button Programming the Remote to Operate Other ComponentsUsing Direct Entry Using Automatic Code SearchRemote Control Codes How to Use the Remote After You’ve Programmed ItVCR Codes Programmable for DVD button DVD codesWhy You Should Use the Auto Tuning Feature How to Set Up the Auto Tuning FeatureChannel Banner Using the TV’s Features Parental Controls and V-ChipChoices and a brief explanation follow How V-Chip Works USA V-Chip Rating SystemCanadian English V-Chip Rating System Canadian French V-Chip Rating System Lists the content themes you can block or view USA V-Chip TV Rating LimitV-Chip Rating Screen Viewing Specific Content Themes Blocking Specific Content ThemesBlocking Movie Ratings Blocking Canadian V-Chip RatingsChip Movie Rating Limit Chip Exempt Program BlockFront Panel Lock Change PasswordKidPass Chip ActivePicture Menu Sound MenuSetup Menu Using the TV’s Menu SystemTime Menu Parental Control MenuTroubleshooting Other Information Limited Warranty Care and CleaningIf you purchased your product outside the United States What your warranty does not coverProduct Registration Limitation of Warranty How state law relates to this warrantyAccessory Information Remote Control This is Standard Audio/Video cable withHow to Order Thomson Inc North Meridian Street Indianapolis, Transforme encore le divertissement Flip over for English Tocom 1635688APices de rechange identiques Information importanteEnregistrement du produit Information sur le produit ƑLECTRIQUEChapitre 2 Utilisation de la télécommande Chapitre 1 Connexions et réglageChapitre 3 Utilisation des fonctions du téléviseur Table des matires Chapitre 4 Utilisation du système de menus du téléviseurChapitre 5 Autres informations PrŽvenez les surtensions ProtŽgez vos composants contre la surchauffeUtilisez un Žclairage indirect Connectez votre téléviseur à votre magnétoscope Connexions et rŽglageTŽlŽviseur + lecteur DVD + magnŽtoscope Connectez votre lecteur DVD à votre téléviseurExplication des prises Source de vidŽo ˆ composantes, comme un lecteur DVDLeur description est Jeux vidŽo Avant du tŽlŽviseurPrises dÕentrŽe avant Boutons du panneau avantMise en marche du tŽlŽviseur Insertion des piles dans la tŽlŽcommandeExŽcution de lÕinstallation initiale Branchement du tŽlŽviseurDes options de canal ou de menu, voyez le chapitre Recherche automatique complte de canauxDescription des touches pour les modes DVD et VCR Description des touches pour le mode TVZoom En mode DVD agrandit lÕimage Utilisation de la tŽlŽcommandeComment savoir si vous devez programmer la tŽlŽcommande Programmation de la tŽlŽcommandeSi le composant que vous voulez commander s’éteint Codes de tŽlŽcommande Codes pour magnétoscopes Utilisation de la tŽlŽcommande une fois programmŽeProgrammable pour la touche VCR Programmable pour la touche DVD Codes pour magnétoscopes suiteBannire de canal Pourquoi utiliser la fonction de syntonisation automatiqueRŽglage de la fonction de syntonisation automatique Contrle parental et V-chip Utilisation des fonctions du tŽlŽviseurFonctionnement du V-chip Systme de filtrage TV pour les ƒ-USystme de filtrage TV pour le Canada anglais Systme de filtrage TV pour le Canada franais Champ d’état du code Filtrage TV pour les ƒ-UBlocage de thmes particuliers Visionnement de thmes particuliersPour bloquer les catŽgories supŽrieures Pour bloquer les filtrages canadiens anglais et franais Filtrage des films V-chip Blocage pour le filtrage canadienBlocage des Žmissions sans code De code TV-MAChangement de mot de passe KidPassChip actif Verrouillage du panneau avantMenu Image Menu SonUtilisation du systme de menus du tŽlŽviseur Menu InstallationMenu Horloge Menu Contrle parentalProblmes posŽs par le tŽlŽviseur DŽpannageLa tŽlŽcommande ne fonctionne pas Autres informationsProblmes avec les Contrle parental ou le V-chip Garantie limitŽe Entretien et nettoyageCe que ne couvre pas votre garantie Enregistrement du produit Limitation de la garantie’effet des lois provinciales sur cette garantie Informations sur les accessoires Pour passer une commande800 Thomson