TROUBLESHOOTING
Symptoms That Seemingly Appear to be Failures
Make the checks suggested below depending on the symptoms observed. If the symptoms remain uncorrected, contact your dealer.
WARNING
Customer servicing can be hazardous.
Symptom |
| Point to check | See page |
|
|
|
|
• No picture with the |
| • Check the way the power cable is connected. | 20 |
| |||
off. |
| • Press the power switch. | |
|
| ||
|
|
| 21 |
|
|
| |
|
|
|
|
• The message “No Sync. Signal” or “Power |
| No sync signal is detected. |
|
Save” is displayed. | ! No Sync. Signal | • Check the way the signal cable is connected. |
|
| • Make sure that the switch of the computer, imaging equipment, |
| |
|
| 16 | |
• No picture with the power indicating lamp |
| etc., is turned on. |
|
|
| ||
lights in orange. |
| • Make sure the computer is not in the |
|
•Check to see if the input selection matches the connection terminal.
• The message “Invalid Scan Freq.” is dis- |
|
|
|
|
|
| An input signal is not received normally. | 16 |
played. |
| ! Invalid Scan Freq. | • Check to see if the input signal matches the monitor | 55 | ||||
|
|
|
|
|
|
| specifications. | |
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
| • Check the way the signal cable is connected. | 56 |
|
|
|
|
|
|
|
| 57 |
|
|
|
|
|
|
|
|
|
• The power indicating lamp is normally lit but |
|
|
|
|
|
| • Check the contrast and brightness settings (adjust them for higher | 16 |
|
|
|
|
|
| |||
no picture. |
|
|
|
|
|
| contrast and brightness). | |
|
|
|
|
|
|
| ||
|
|
|
|
|
|
| • Check the way the signal cable is connected. | 41 |
|
|
|
|
|
|
| ||
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
| 43 |
|
|
|
|
|
|
|
|
|
• The display image appears flowing slant- |
|
|
|
|
|
| • Adjust the dot clock frequency and phase. (Adjust the dot |
|
|
|
|
|
|
|
| ||
wise. |
|
|
|
|
|
| clock frequency first, the dot clock phase next.) | 37 |
• Text displayed across the screen appears |
|
|
|
|
|
| (RGB input) | |
|
|
|
|
|
|
| ||
vertically streaked, with the characters in |
|
|
|
|
|
| 52 | |
|
|
|
|
|
| |||
vertical columns blurred. |
|
|
|
|
|
| ||
|
|
|
|
|
|
| ||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
• Text displayed across the screen appears |
|
|
|
|
| • Adjust the dot clock phase for the clearest viewing. |
| |
blurred. |
|
|
|
|
| (RGB input) | 37 | |
|
|
|
|
|
|
|
|
•A fine pattern flickers when displayed on
the screen. |
|
| 52 |
|
|
| |
|
|
|
|
|
|
|
|
• The remote control does not work. |
| • Check to see if the batteries are loaded in the remote control in |
|
|
| opposite direction. | 10 |
•Check to see if the batteries in the remote control are OK.
• The display image does not appear in the |
|
|
| • Check to see if the displayed input signal match the monitor speci- | 16 | |
| AAAAA |
| ||||
normal position. |
|
| fication by pressing | button. | ||
|
|
| 39 | |||
|
|
|
| • Turn off the screen saver. | ||
|
|
|
|
|
| 55 |
|
|
|
|
|
| 56 |
|
|
|
|
|
| 57 |
|
|
|
|
|
| |
• The display has picture missing on the |
|
|
| • Turn off the screen saver. |
| |
| AAAAA |
|
| |||
screen. |
|
|
|
| 39 | |
|
|
|
|
| ||
(PC input mode only) |
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
| |
• The temperature of the display panel surface is high. | • The plasma display panel is lighting the phosphors by the |
| ||||
|
|
|
| discharge of internal radiation. In some cases, this may cause the | – | |
|
|
|
| temperature of the panel surface to increase. Please note that this | ||
|
|
|
|
| ||
|
|
|
| is not a malfunction. |
|
|
50