Hitachi 32PD7800, 42PD7800 Troubleshooting, Symptoms That Seemingly Appear to be Failures

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TROUBLESHOOTING

Symptoms That Seemingly Appear to be Failures

Make the checks suggested below depending on the symptoms observed. If the symptoms remain uncorrected, contact your dealer.

WARNING

Customer servicing can be hazardous.

Symptom

 

Point to check

See page

 

 

 

 

• No picture with the power-indicating lamp

 

• Check the way the power cable is connected.

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off.

 

• Press the power switch.

 

 

 

 

 

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• The message “No Sync. Signal” or “Power

 

No sync signal is detected.

 

Save” is displayed.

! No Sync. Signal

• Check the way the signal cable is connected.

 

 

• Make sure that the switch of the computer, imaging equipment,

 

 

 

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• No picture with the power indicating lamp

 

etc., is turned on.

 

 

 

lights in orange.

 

• Make sure the computer is not in the power-save mode.

 

Check to see if the input selection matches the connection terminal.

• The message “Invalid Scan Freq.” is dis-

 

 

 

 

 

 

An input signal is not received normally.

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played.

 

! Invalid Scan Freq.

• Check to see if the input signal matches the monitor

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specifications.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check the way the signal cable is connected.

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• The power indicating lamp is normally lit but

 

 

 

 

 

 

• Check the contrast and brightness settings (adjust them for higher

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no picture.

 

 

 

 

 

 

contrast and brightness).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check the way the signal cable is connected.

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• The display image appears flowing slant-

 

 

 

 

 

 

• Adjust the dot clock frequency and phase. (Adjust the dot

 

 

 

 

 

 

 

 

wise.

 

 

 

 

 

 

clock frequency first, the dot clock phase next.)

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• Text displayed across the screen appears

 

 

 

 

 

 

(RGB input)

 

 

 

 

 

 

 

vertically streaked, with the characters in

 

 

 

 

 

 

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vertical columns blurred.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Text displayed across the screen appears

 

 

 

 

 

• Adjust the dot clock phase for the clearest viewing.

 

blurred.

 

 

 

 

 

(RGB input)

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A fine pattern flickers when displayed on

the screen.

 

 

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• The remote control does not work.

 

• Check to see if the batteries are loaded in the remote control in

 

 

 

opposite direction.

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Check to see if the batteries in the remote control are OK.

• The display image does not appear in the

 

 

 

• Check to see if the displayed input signal match the monitor speci-

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AAAAA

 

normal position.

 

 

fication by pressing

button.

 

 

 

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• Turn off the screen saver.

 

 

 

 

 

 

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• The display has picture missing on the

 

 

 

• Turn off the screen saver.

 

 

AAAAA

 

 

screen.

 

 

 

 

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(PC input mode only)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The temperature of the display panel surface is high.

• The plasma display panel is lighting the phosphors by the

 

 

 

 

 

discharge of internal radiation. In some cases, this may cause the

 

 

 

 

temperature of the panel surface to increase. Please note that this

 

 

 

 

 

 

 

 

 

is not a malfunction.

 

 

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Contents 32PD7800 42PD7800 Features Contents Safety Instructions About the SymbolsBe sure to keep safety ground connection Safety Instructions About the SymbolsBe cautious of the power cord connection Be careful in handling the battery of the remote controlBe careful in operating power swivel Avoid a high temperature environmentRemove the power cord for complete separation Installation environmentDo not physically impact the remote control Precautions for the cable connectionPrecaution during transportation Set the sound volume at a suitable levelImage Retention of Plasma Display Component Names Main UnitLoading Batteries Component Names Remote controlHandling the Remote Control DVD and SAT Recall Video/RGB Photo Input 37/42 onlySUB Title button Reveal button Button for Teletext ModeUP / Down button Color buttons Anti-tumble measures Installation InstructionsInstallation Securing to a wall or pillarAn example of connecting audio visual devices HdmiPrecautions when connecting the antenna RGB1 DVI-PC RGB2 RGB Installation Instructions Connecting to a PCDVI For details, refer toMounting the Speaker System to the Monitor Installation Instructions Mounting the Speaker UnitTreating the wire ends Mounting the Speaker System to the MonitorHow to connect Speaker Attach the speaker cables to speaker systemsWithout the speaker unit Installation Instructions Mounting the Side InputWith the speaker unit Installation Instructions Power Cord Connection Indicating lamp Turning Power On and OffOperating Instructions IndicatingDisplay size selection diagram Input SwitchingSize Switching Operating InstructionsUsing a wide-screen monitor Operating Instructions Size Switching continudeDisplay area selection diagram RGB input During RGB Input RGB1 set to DVI-PC and RGB2 set to RGBAdjustment status guide display Operating Instructions Volume AdjustmentVolume setting value Audio MutePress Swivel button Operating Instructions Power SwivelAdjust for preferred angle Operating Instructions Input Signal Screen Display Displaying Multi Picture SELECT/ADJUSTMulti Mode Multi Picture Pictures Split 4 pictures 12 picturesPictures Operating Instructions Displaying Multi PicturePictures Split Split Strobe Picture FreezingFreeze button Photo Input Display 37/42 only Operating the Photo InputOperating Instructions Photo Input Display 37/42 only SpecificationError Information Photo Input FunctionOperating Instructions Photo Input Display 37/42 only Buttons Using the Menu Screen On-screen display systemMenu button OK button Recall button Return button Operating Instructions Setup Menu TV mode MenuSelected characters Setup hint PAL SecamOperating Instructions Setup Menu Video mode Off 1280x768 1366x768 RGB1 DVI-PCMovie Function Menu Operating Instructions Picture Menu TV/Video mode Contrast Mode Picture ModeColor Temperature ResetCyan Color ManagementMagenta Color DecodingPicture Enhancement Audio Menu Hours Minutes Timer MenuLanguage Menu Menu Display Registration condition Other FunctionsAutomatic Store Bilingual / Dual sound broadcast Other Functions Audio SwitchingA2 / Nicam / Sound Multiplex TV mode Stereo sound broadcastOther Functions Power Save Mode DVD Player/STB SelectionOther Functions DVD Player/STB Selection Signal Check RGB modeSet up hint Status Display ActionSymptom Point to check TroubleshootingSymptoms That Seemingly Appear to be Failures English Troubleshooting Actions to Correct Abnormal Displays ExampleProduct Specifications DisplayInput connector pin specifications Product Specifications Signal InputRGB terminal D-sub 15-pin connector Photo-input connector pin specificationsWith component input AV1, AV2 and RGB2-component input Product Specifications Recommended Signal ListApplicable video signals for input terminal TV mode With Hdmi input AV6 input640 400 70.08 31.47 25.18 480 59.94 With Digital signal inputKHz MHz With Analog signal input RGB2 input Screw