TROUBLESHOOTING
5TROUBLESHOOTING GUIDE
If the unit does not perform properly when operated as instructed in this Owner’s Manual, check the following chart once before calling for service.
| Symptom | Remedy |
| No power | • Be sure the power cord is plugged in. |
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| • If a power failure occurs, unplug the power cord for 30 minutes to allow the unit to |
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| reset itself. |
| No picture or sound | • Check if the power is on. |
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| • Check the outlet connection. |
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| • Check the antenna or cable connection to the main unit. |
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| • When the outside antenna is used, check the wire condition and connection. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
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| • Turn off the power and wait for about 1 minute, then turn it on again. |
| No color | • Check the antenna or cable connection to the main unit. |
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| • When the outside antenna is used, check the wire condition and connection. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
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| • Adjust the Color in the setup screen. |
| Sound OK, picture poor | • Check the antenna or cable connection to the main unit. |
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| • When the outside antenna is used, check the wire condition and connection. |
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| • Electrical interference from nearby appliances may affect picture quality. |
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| • Adjust Contrast and Brightness in the setup screen. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Picture distorted | • When the outside antenna is used, check the wire condition and connection. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Weak picture | • Check the antenna or cable connection to the main unit. |
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| • When the outside antenna is used, check the wire condition and connection. |
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| • Adjust Contrast and Brightness in the setup screen. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Lines or streaks in picture | • When the outside antenna is used, check the wire condition and connection. |
T |
| • Electrical interference from nearby appliances may affect picture quality. |
| • View other TV channels. The problem might be limited to the broadcasting station. | |
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| |
V | Picture blurred | • When the outside antenna is used, check the wire condition and connection. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Ghosts in picture | • Check the antenna or cable connection to the main unit. |
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| • When the outside antenna is used, check the wire condition and connection. |
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| • Electrical interference from nearby appliances may affect picture quality. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Bars on screen | • When the outside antenna is used, check the wire condition and connection. |
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| • Electrical interference from nearby appliances may affect picture quality. |
| Picture rolls vertically | • When the outside antenna is used, check the wire condition and connection. |
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| • Electrical interference from nearby appliances may affect picture quality. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Different color marks on | • Move your TV away from nearby electric appliances. Turn off the power and wait |
| screen | 30 minutes before turning it back on. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Poor reception on some chan- | • Check the antenna or cable connection to the main unit. |
| nels | • When the outside antenna is used, check the wire condition and connection. |
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| • Electrical interference from nearby appliances may affect picture quality. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| Picture OK, sound poor | • Electrical interference from nearby appliances may affect picture quality. |
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| • View other TV channels. The problem might be limited to the broadcasting station. |
| No reception of digital signals | • Make sure Autoscan has been completed (Refer to “AUTOSCAN” on page 14). |
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| Autoscan must be completed when you set up your TV for the first time or move it |
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| to a location where previously unavailable channels are broadcast. |
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| • The selected channel may not be broadcasting. |
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| • When Autoscan is interrupted and not completed, some channels will not be |
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| received. Make sure to complete Autoscan in the setup screen. |
INTRODUCTION PREPARATION SETTING TV OPERATING TV OPERATING DVD SETTING DVD TROUBLESHOOTING INFORMATION ESPAÑOL
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