Sylvania 6313CCB, 6319CCB owner manual Troubleshooting Guide, Problem Corrective Action

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TROUBLESHOOTING GUIDE

If you have followed the instructions contained in this manual and have difficulty in operating your TV/VCR, locate the PROBLEM in the left column below. Check the corresponding CORRECTIVE ACTION column to remedy the problem.

PROBLEM

CORRECTIVE ACTION

 

No power.

• Make sure the AC cord is connected to an AC outlet.

 

 

• Make sure the power is turned on.

 

No picture and sound.

• Make sure the AC cord is connected to an AC outlet.

 

 

• Check antenna connection.

 

 

• Let the TV/VCR program its’ tuner memory.

 

No picture or poor picture on

• Adjust direction or replace antenna.

 

TV/VCR.

• Adjust picture controls.

 

No sound or poor sound.

• Adjust volume control on remote control or main unit.

 

 

• Press the MUTE button to restore sound.

 

Timer recording is not possible.

• Make sure the timer recording is set correctly.

 

 

• Make sure the power is off.

 

 

• Make sure the TV/VCR clock is set correctly.

 

Cannot go into Record mode.

• Make sure the tape has an erase-prevention tab. If need, cover the

 

 

• hole with plastic tape.

 

Playback picture is partially noisy.

• Adjust tracking control for a better picture using the CHANNEL K

 

• or L button on the TV/VCR.

 

No picture but the audio is OK in

• Head cleaning may be necessary. Refer to “AUTO HEAD

 

playback.

• CLEANING” on page 29.

 

No operation by infrared Remote

• Make sure the AC cord is connected to an AC outlet.

 

Control.

• Check batteries in remote control.

 

Video or color fades in and out

• You can not copy a copyrighted video tape. You are experiencing

 

when making a copy of a video tape.

• copy guard protection.

 

 

 

 

CLOSED CAPTION PROBLEM

POSSIBLE REMEDY

 

My TV/VCR is showing captions

• You are watching a live broadcast and spelling errors made by the

 

that are misspelled.

• closed captioning production company may pass through uncorrected.

 

• A prerecorded program will not show any misspelled words because

 

• of the normal time available for editing the captions.

 

 

 

My TV/VCR will not show the text

• Captions that are delayed a few seconds behind the actual dialogue

in its entirety or there is a delay of

• are common for live broadcast. Most captioning production companies

what is being said.

• can display a dialogue to a maximum of 220 words per minute. If a

 

• dialogue exceeds that rate, selective editing is used to insure that the

 

• captions remain up-to-date with the current TV screen dialogue.

 

 

 

 

My captions are scrambled with

• Interference caused by building, power lines, thunderstorms, etc.

 

white boxes on the TV screen.

• may cause scrambled or incomplete captions to appear.

 

 

 

My program guide listed a TV show

• Broadcasters may at times use a time compression process to speed

as being closed captioned but none

• up the actual program so that additional advertising time can be

 

of the captions were displayed.

• given. Since the decoder cannot read the compressed information,

 

 

• captions will be lost.

 

 

 

 

My prerecorded video tape does not

• The video tape was either an illegal copy or the tape duplicating

 

show any captions. The tape box

• company accidentally left out the captioning signals during the

 

mentions it being closed captioned.

• copying process.

 

 

 

 

My TV screen shows a black box

• You are in the TEXT mode. Select CAPTION mode to CAPTION

 

on certain channels.

• [OFF].

 

 

 

 

 

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Contents 6313CCB 6319CCB Important Safeguards S2 8 9 8 a Avoid the Hazards Electrical Shock and Fire PrecautionsLocation Important Copyright InformationTable of Contents Features Supplied AccessoriesVideo Cassette 6 7 8 Operating Controls and FunctionsRear View VHF/UHF Combined Antenna Preparation for USEANTENNA/CABLE Connections VHF/UHF Separate AntennasCable with CONVERTER/ Descrambler BOX or Satellite BOX Installing the BatteriesExternal Input Mode To Record a SCRAMBLED/UNSCRAMBLED ChannelSET UP for USE Channel SET UP for First TimeDeleting or Adding Channel DAYLIGHT-SAVING Time Channel SET UP AgainTo Cancel the DAYLIGHT-SAVING Time Selecting the LanguageClock SET UP Auto / Manual Auto Clock SettingManual Clock Setting To Change Clock SettingPlease Note Degaussing Special FeaturesOn Screen Display Real Time Tape CounterTV Operation Game ModeTo Cancel the Game Mode Watching a TV ProgramClosed Caption System To Cancel the Closed Caption SystemWhen the Closed Caption Mode is on CAPTION1, CAPTION2When you select TV-Y7 Chip SET UPTV Rating SET UP When you select TV-PG, TV-14 or TV-MAMpaa Rating SET UP Playback Special Playback To Cancel the Rental ModeTo Cancel the Repeat Play Mode Rental PlaybackSearch Zero ReturnTime Search Recording Normal RecordingSkipping Unwanted Scenes During Recording TV/VCR Copying a Video CassettePushes Display Recording length SP/SLPTimer Automatic TimerRecording Timer Program Extension To Cancel AN Automatic Timer RecordingTo Correct a Program To Cancel the Auto Return Mode Hints for Automatic Timer RecordingWake UP Timer Auto ReturnMaintenance Sleep TimerTroubleshooting Guide Problem Corrective ActionClosed Caption Problem Possible Remedy Electrical Specifications SpecificationsGeneral Specifications Other SpecificationsSylvania Home Entertainment Warranty Guide ’UTILISATION Consignes DE Sécurité Dommage Nécessitant UNE Réparation ET D’INCENDIE EmplacementPRÉ Cautions À Prendre AvertissementTable DES Matiè RES Remarque Concernant LE RecyclageAccessoires Avec L’APPAREIL Caracté RistiquesVidé Ocassettes Emplacement DES Commandes TélécommandeArrière DE L’APPAREIL Antennes VHF/UHF Séparées PRÉ Paration DE L’APPAREILRaccordements Antenne Combinée VHF/UHFEntré E Signal Externe Insertion DES PilesEffacement OU Ajout DE Canaux EN MÉ Moire Programmation DE L’APPAREILPremiè RE Programmation Automatique DES Canaux EN MÉ Moire RemarquesSÉ Lection DE LA Langue ’UTILISATION Changement Automatique DE L’HEUREAssurez-vous de faire ce qui suit RÉ Glage DE L’HORLOGE Automatiquement OU Manuellement Réglage Automatique DE ’HORLOGERÉ Glage Manuel DE L’HORLOGE Réglage Manuel DE L’HORLOGE HeureAffichage À L’É Cran Pour Changer L’HEURECaracté Ristiques SPÉ Ciales Fonctionnement DU TÉ LÉ ViseurAjustement DE L’IMAGE DÉ Codeur DE SOUS-TITRESAnnulation DU Mode D’AFFICHAGE DE SOUS-TITRES Sélection Explications sur la catégorie de classement RÉ Glage DU CircuitRéglage Cote TV Lorsque vous choisissez TV-Y7Réglage Cote Mpaa Lecture Modes DE Lecture Commande DE Stabilité VerticaleAnnulation DU Mode DE Lecture DE Vidéocassettes DE Location Visionnement DE Vidé Ocassettes DE LocationAnnulation DE LA Fonction DE Répétition DE Lecture RechercheRecherche Selon LA Duré E Remise ÀInterruption Momentané E DE ’ENREGISTREMENT EnregistrementEnregistrement Normale Vous devez visionner l’émission télévisée que vousEnregistrement Express À UNE Seule Touche OTR Duré EHeures Fonctionnement DE LA MinuterieEnregistrement PAR LA Minuterie Canal Vitesse DE DÉ Filement SPAppuyez sur la commande Conseils AU Sujet DE Extension DU Programme DELA Minuterie ’ENREGISTREMENT PAR LARetour Automatique Mise EN Circuit AutomatiqueAnnulation DE LA Fonction DE Retour Automatique MINUTERIE-SOMMEIL Annulation DE LA Fonction DE Mise EN Circuit AutomatiqueAnnulation DE LA Fonction DE Mise Hors Circuit Automatique Nettoyage Automatique DES Têtes EntretienNettoyage DU Boîtier Extérieur RéparationProblè MES DE Fonctionnement Problè MES Mesures CorrectivesCorrespondances DES Canaux DU CÂ BLE Problè MES Avec Causes Possibles LES SOUS-TITRESRenseignements Généraux Fiche TechniqueSpécifications Électricité Autres SpécificationsGarantie D’UN Appareil DE Divertissement Sylvania
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