LG Electronics 37LD330H, 32LD330H Clone Programmer Troubleshooting, Master and Target TVs

Page 47

Troubleshooting (Cont.)

Clone Programmer Troubleshooting

Warning: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs, as this will damage the clone programmer and the PPV card.

Reset Clone Programmer After Static Shock

After replacing exhausted batteries (LT2002 only), or if the clone programmer behaves strangely after a static shock:

TLL-1100A: Turn the TLL-1100A OFF and then ON.

LT2002: Use a paper clip or similar instrument inserted through the small hole marked RESET to activate the internal reset switch and restore normal operation.

After a reset, check the real-time clock setting. It may be necessary to set the clone programmer clock from a TV containing the correct time.

Note: Both the Master and Target TVs must be in Pass-through Mode for cloning purposes. See also IMPORTANT CLONING INFORMATION on page 23.

Clone Programmer

Symptom

Possible Cause(s)

Possible Solution(s)

Clone copies setup in less

Not enough time to copy entire

TLL-1100A: Turn the TLL-1100A OFF and then ON.

than 30 seconds.

TV setup.

LT2002: Press RESET on clone programmer.

 

 

Then redo Learn/Teach. (Learning usually takes about 90 seconds;

 

 

Teaching usually takes 3 to 4 minutes.)

 

 

 

Remote does not operate

Wrong Installer Remote.

Only use an LG Installer Remote to operate clone programmer

clone programmer.

 

with TV.

 

 

 

Clone menu does not dis-

MPI cord not connected.

Connect MPI cord properly, and ensure good connection.

play on TV screen, TLL-

 

 

TV not turned ON.

TV must be powered ON for clone programmer to work.

1100A shows error mes-

(LT2002 only) Weak batteries.

Install four (4) fresh AA high-quality alkaline batteries.

sage, or LT2002 LED does

not blink.

(TLL-1100A only) No charge.

Ensure the TLL-1100A is fully charged or connected to AC power.

 

 

 

Clone menu hard to read.

Weak signal.

Connect TV to a reliable analog channel signal source.

 

 

 

No time set.

Time not available.

Set time on a TV, and copy time to clone programmer.

 

 

 

Clone not working.

Clone programmer problem.

Try a different clone programmer.

 

 

Reset the clone programmer.

Clone scans channels

Clone should only scan channels

Ensure TV is set up correctly, and try cloning again.

more than once.

once.

 

Master and Target TVs

Symptom

Possible Cause(s)

Possible Solution(s)

Cloning did not work.

Procedure interrupted.

Wait until procedure complete message is displayed.

 

 

 

 

Different TV models.

Cloning is only possible with identical model TVs.

 

Step(s) omitted or not performed.

Refer to the applicable cloning procedure(s), and make sure all

 

 

tasks were performed.

 

 

 

(LT2002 only) Clone time

Batteries were removed.

Batteries must remain installed to retain time settings.

disappeared.

 

 

 

 

 

New setup not present.

Target TV not reset.

Disconnect Target TV from AC power for 15 seconds.

After cloning operations are complete, unplug the TLL-1100A/LT2002 from the TV.

If the TV does not display a picture (blank screen) after a few seconds, just change channels.

206-4185

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Contents Copyright 2011, LG Electronics U.S.A., Inc 206-4185 Rev aFor Customer Support/Service, please call­ Disconnect Device Power CordOverloading GroundingTransporting Product CleaningOutdoor Antenna Grounding Antenna Grounding According to NEC, ANSI/NFPATable of Contents Commercial Mode Setup Overview Setup Checklist / Commercial Mode Setup OverviewSetup Checklist Help ProCentric TV Interactive Menu FeaturesChannel Guide InformationMPI LD330H Rear Jack PanelComponent AUDIO/VIDEO2 Input Side Connections Panel / RF Antenna ConnectionSide Connections Panel RF Antenna ConnectionCloning Installer OverviewInstaller Remote Installing Batteries in Installer RemoteMenu Installer Remote Control Typical Key FunctionsVOL Run Auto Tuning Channel Search Commercial Mode Setup for Master TVSet Installer Menu items Set up TV featuresLock the channel lineup Verify the TV setupExiting the Installer Menu and Activating Updates Installer MenuAccessing the Installer Menu Using the Installer MenuBrief Description of Function and Comments Installer Menu Items 000 throughCH not Avble Installer Menu Items 073 throughMute Disable Detailed Descriptions of Installer Menu ItemsInstaller Sequence Poll Rate Sleep TimerFeature Level Caption LockRear RGB EN. Rear RGB Enable DIS. CH-TIME Disable Channel-TimeEN. CH-T COL. Enable Channel-Time Custom Color Chksm Error Checksum ErrorAtsc Band Atsc Tune ModeProcentric Back LightingTV Setup Menus Overview To perform channel editing/labeling Editing/Adding Channel Icons and/or LabelsBefore you begin cloning Cloning Overview / Clonable Menu FeaturesClonable Menu Features USB Cloning Notes Cloning ProceduresLearn Setup from Master TV Teach Master TV Setup to Target TVCable TLL-1100A Cloning NotesTLL-1100A Clone Programmer TV Link Optional Set the Clock LT2002 Cloning Notes Different Master TV SetupsFrom previous TV Setup Menus FTG Mode of OperationFTG Mode Overview Determining the TV Operating ModeFTG Mode of Operation Teaching FMA Configuration to a TV Learning an FMA Configuration File from a TV Optional Manual Configuration / Setup for a TV Print MAP FTG Configuration Application Utilities OverviewFTG Channel Map Configuration Utility EDIT/ADD MAPADD UpdateFTG Channel Map Editor DeleteHOSPITAL-GRADE TV only FTG Installer Menu Configuration UtilityInstaller Defaults NEW/OPEN/SAVE FMA Configuration UtilityFMA Configuration List Upgrading TV/PTC Software Checking the Software VersionsDownloading a Splash Screen Image Splash Screen Image File GuidelinesStatic Reference Power Consumption SettingsCamport Operation FTG or PPV Reference TV Camport Auto Sense OperationCamport Side Video Functionality Control Camport Operation Stand-aloneEnable Reference TV Aux Input ConfigurationReference Resetting a TV to Pass-through Mode General Troubleshooting TroubleshootingController Quick Check Troubleshooting Flow ChartSymptom Possible Causes Solutions Commercial Mode Check / FTG Operation TroubleshootingFTG Operation Troubleshooting Clone Programmer Clone Programmer TroubleshootingReset Clone Programmer After Static Shock Symptom Possible Causes Possible SolutionsGlossary of Terms Date Description May Revision a New document Document Revision History / NotesDocument Revision History For Customer Support/Service, please call­
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