Sima Products SUR-47 user manual Appendix C Troubleshooting, Troubleshooting Tables

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SUR-47 User’s ManualTrouble Shooting

Appendix C – Troubleshooting

Troubleshooting Tables

Problem

Solution

LCD does not show

Batteries may be dead. Replace the

anything when you touch

batteries with 4 new AAA Alkaline Batteries

it or press the hardware

(page 4). Check that the batteries are

buttons.

properly installed by pressing the SLEEP

 

button.

The SUR-47 doesn’t

Make sure that the desired device screen on

operate a device.

the SUR-47 LCD panel has been selected.

 

Ensure programming with the learning

 

function (page 12) or using the

 

manufacturer codes (page 13) has been

 

properly done. If you see the ERROR

 

message when pressing buttons, re-teach

 

the button.

 

In IR mode:

 

Move closer to the device. The maximum

 

operating distance is approximately 30 feet.

 

Ensure that you are aiming the SUR-47

 

directly at the device and that there are no

 

obstructions between the SUR-47 and the

 

device.

 

In RF mode:

 

Make sure the SUR-BU base unit is aimed at

 

desired equipment.

 

Make sure RF address on base unit matches

 

settings in SUR-47.

 

 

You cannot operate a

Make sure that your SUR-47 has correctly

device even after

“learned” device's remote control code.

teaching the device using

(page 12).

the learning function.

Delete the device data from the SUR-47 and

 

carry out the learning function again (page

 

12).

 

Make sure you did not program more than

 

one remote for a given device.

 

 

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Contents SUR-47 Preface SUR-47 User’s Manual Table Of Contents Table of Contents Table of Contents SUR-47 User’s Manual SUR-47 Features Introducing the SUR-47Unpacking the SUR-47 SUR-47 Front View Identifying ComponentsSUR-BU Rear View Battery Indicator Installing The Base UnitUsing the IR blaster cable Installing BatteriesTurning the Touch Screen On Battery Tips and PrecautionsTouch Screen Precautions About the Touch ScreenUsing Hard Keys Entering the Setup MenusNavigating the Setup Menus Setup Menu Hierarchy Setup menu treeDevice Menu Setting Up the SUR-47Creating a New Device Re-Labeling Devices Setting the RF AddressDeleting Devices Code MenuManually Selecting the Code Using Pre-Code to Program DevicesBefore Using the Learning Function Using the Learning ModeLearning from Another Remote Control Erasing Key Codes Erasing Device Codes Debugging Device Codes LCD Layout Using MacrosCreating a New Macro Deleting a Macro Viewing a Macro Setting ChannelsAdding a Quick Channel Relabeling a Quick Channel Deleting a Quick ChannelMiscellaneous Menus Using the Transmission FeatureSetting the Date and Time Setting the Backlight On Time Setting the Power Down TimeChecking the Version Number Setting the Beep SignalResetting the SUR-47 to Factory Defaults Controlling Devices Selecting a Device to ControlAlternating Touch Screen Pages Viewing the Macro Key Using the Quick Channel Buttons Controlling Devices Using the AUX KeyAppendix a Specifications PC Interface Kit SUR-PC Appendix B AccessoriesTroubleshooting Tables Appendix C TroubleshootingTrouble Shooting SUR-47 User’s Manual SUR-47 User’s Manual Trouble Shooting