Troubleshooting

Additional Information

If the problem persists after trying the methods below, contact your nearest Sony dealer.

No picture (screen not lit), no sound

/Make sure the power cord is connected securely.

/Operate with the buttons on the projection TV.

/Insert the batteries in the remote control with the correct polarity.

/Replace the batteries with new ones if they are weak.

/Check to see if the TV/VIDEO setting is correct: when watching TV, set to TV, and when watching video input pictures, set to VIDEO 1, 2, 3, or 4.

/Try another channel. It could be station trouble.

/Perform AUTO SET UP again using the SETUP button to return to the factory preset condition. (page 21)

Poor or no picture (screen lit), good sound

/Adjust PICTURE in the VIDEO menu. (page 30)

/Adjust BRIGHTNESS in the VIDEO menu. (page 30)

/Adjust convergence. (page 23)

/Check antenna/cable connections. (page 6)

/Perform AUTO SET UP again using the SETUP button to return to the factory preset condition. (page 21)

/Remove objects from the front of the projection TV.

Good picture, no sound

/Press MUTING so that “MUTING” disappears from the screen. (page 26)

/Check the MTS setting in the AUDIO menu. (page 34)

/Make sure SPEAKER is set to ON in the AUDIO menu. (page 35)

/Perform AUTO SET UP again using the SETUP button to return to the factory preset condition. (page 21)

No color

/Adjust the COLOR in the VIDEO menu. (page

31)

/Confirm that black and white program is not being broadcast.

/Perform AUTO SET UP again using the SETUP button to return to the factory preset condition. (page 21)

46-EN Additional Information

Only snow and noise appear on the screen

/Check the CABLE setting in the SET UP menu. (page 24)

/Check the antenna/cable connections. (page 6)

/Make sure the channel is broadcasting programs.

/Press ANT to change the input mode. (page 27)

Dotted lines or stripes

/Adjust the antenna.

/Move the projection TV away from noise sources such as cars, neon signs, and hair- dryers.

Double images or ghosts

/Use a highly directional outdoor antenna or a cable (when the problem is caused by reflections from nearby mountains or tall buildings).

Cannot operate menu

/If the item you want to choose appears in gray, you cannot select it. Press TV/VIDEO correctly.

/Check the CABLE setting in the SET UP menu. (page 24)

Cannot receive upper channels (UHF) when using an antenna

/Make sure CABLE is OFF in the SET UP menu. (page 24)

/Use AUTO PROGRAM to add receivable channels that are not presently in projection TV memory. (pages 21, 25)

Cannot receive any channels when using cable TV

/Make sure CABLE is ON in the SET UP menu. (page 24)

/Use AUTO PROGRAM to add receivable channels that are not presently in projection TV memory. (pages 21, 25)

Remote control does not operate

/Batteries could be weak. Replace the batteries. (page 20)

/Make sure the projection TV’s power cord is connected securely to the wall outlet.

/Press TV (FUNCTION) when operating your projection TV.

/Are fluorescent lights too close to the projection TV? Move them at least 3-4 feet away from the projection TV.

Cannot gain enough volume when using a cable box

/Increase the volume at the cable box. Then press TV (FUNCTION) and adjust the projection TV’s volume.

Projection TV malfunctions when using the S-Link function

/Make sure the projection TV’s power cord is connected securely to the wall outlet.

/Check the S-Link connection. (pages 17, 18)

The projection TV needs to be cleaned

/Clean the projection TV with a soft dry cloth. Never use strong solvents such as thinner or benzine, which might damage the finish of the cabinet.