Barco RCP-120 manual Contact Information, Warranty, Return Material Authorization RMA

Page 50

C. Contact Information

Warranty

All video products are designed and tested to the highest quality standards and are backed by a full 3year parts and labor warranty. Warranti es are effective upon delivery date to customer and are nontransferable. Barco warranties are only valid to the original purchaser/owner. Warranty related repairs include parts and labor, but do not include faults resulting from user negligence, special modifications, lightning strikes, abuse (drop/crush), and/or other unusual damages.

The customer shall pay shipping charges when unit is returned for repair. Barco will cover shipping charges for return shipments to customers.

Return Material Authorization (RMA)

In the unlikely event that a product is required to return for repair, please call the following number and ask for a Sales Engineer to receive a Return Merchandise Authorization number (RMA).

•(888) 4147226

RMA Conditions are listed below:

a.Prior to returning any item, you must receive a Return Merchandise Authorization (RMA) number.

b.All RMA numbers must appear on their returnshippin g label.

c.RMA numbers are valid for ten (10) days from issue date.

d.All shipping and insurance charges on all RMAs must be prepaid by the customer.

50	Remote Control Panel User’s Guide ● Rev 00

Image 50

Contents RCP120 Remote Control Panel User’s Guide Remote Control Panel User’s Guide Rev CopyrightCompany Address TrademarksDo Not Remove Covers or Panels Power SourceUse the Proper Power Cord Grounding the ProductTerms In This Manual and Equipment Marking Rev Date Description Approved By 09/11 586290 Initial ReleaseTable of Contents Universal Power Supply This page intentionally left blank Introduction OverviewConnectivity Diagram Application QuestionsRCP120 Rear Panel Remote Control Panel OrientationRCP120 Front Panel LAN 2in Phoenix DC Power Input4in Phoenix RS32 / IR What’s Included in the Box InstallationUnpacking and Inspection RCP120 Installation Connecting to the RCP120 Web Interface RCP120 ConfigurationSoft Reboot / Web Interface Password Reset Remote Control Panel User’s Guide Rev RCP120 Configuration Status RCP120 Configuration Web InterfaceNetwork Configuration Change Admin Password Master Controller IP AddressSerial Port 1 Auto Transmit Serial Port 1 Configuration / Baud RateSerial Port 2 Configuration / Baud Rate Seconds Before Default Setting is 0 No Timeout. Used to Button SettingsUpdate and Reboot / Reset Defaults Delay Between Default Setting is 30 0.3 Seconds. Used toOverview RCP120 Boot MenuConnecting to the Boot Menu RCP120 Boot Menu Interface Save Changes and Reboot Restore Default SettingsDiscard Changes and Reboot Selections Not SupportedRCP120 FSN Menu Orientation Assign Remote PanelsRemote Control Panel Table Figure below illustrates the Remote Control Panel TableDiscover Remote Panels Assign Aux Unassign Assign Remote Panels Menu FunctionsInfo Duplicate IP Address Notification Display IP/MAC Address and Firmware Version OperationsNo Connection Behavior AUX Output Control Understanding Button MappingUnderstanding Button Color Button Color TableWorking with the RCP120 Remote Control Panel User’s Guide Rev RCP20 Setup Setting up the RCP120 to Control an Aux OutputFSN System and Controller Setup Unassign an Aux Output from an RCP20 Maintenance OperationsAdding Additional RCP20 Devices Working with an Unconnected RCP20Controlling an Aux Output with the RCP120 Controlling a Standard Aux OutputControlling an Aux Output defined as a Mixer Program PreviewHardware Requirements Software Update OverviewUpdating Software RCP20revision #.zip Downloading SoftwareVia FTP Site Via Web Site Updating RCP120 Software RCP20 Firmware UploadRemote Control Panel User’s Guide Rev Specifications Physical and Electrical SpecificationsPower Connector Communications SpecificationsAgency Specifications Connector SpecificationsFigure below illustrates the 4pin Phoenix powe r connector Serial PortUniversal Power Supply Installing a Power Blade AdapterRemote Control Panel User’s Guide Rev Contact Information WarrantyReturn Material Authorization RMA Sales Contact Information Contact InformationBarco, Inc Barco N.V