Mitsubishi Electronics WD-62827 manual Pip

Appendix J: Troubleshooting, continued

General TV Operation

	Symptom	Remarks
14	A device does not respond to button presses	• Remote has not been set up for NetCommand® use.
	from the remote.	• The incorrect manufacturer was selected during setup. Select the Change setting
		from the Setup menu and then the device to display the manufacturer selection.
		Change if necessary.
		• The device is not supported and keys have not been learned.
		• The requested function is not supported by NetCommand. Verify that the
		function is supported or keys are learned.
		• The IR emitter is incorrectly placed. Make sure the IR emitter is facing the IR
		sensor in the device.
		• The IR emitter is not plugged into the IR emitter Output NetCommand.
		• The IR emitter is facing the TV screen, causing double signals. Be sure that the IR
		emitter cannot send to the TV.
15.	Devices are grayed out in the Device Selection	• A recording is in progress. Cancel the recording to select the device.
	menu or the PIP Selection menu.	• Digital channels, digital devices, memory cards, and PCs cannot display in the
		PIP.
16.	Cannot see the A/V Receiver menu.	The A/V Receiver is not connected to any video input of the TV. To
		check the A/V Receiver menu, temporarily plug into an unused input of
		the TV. Then select Review from the Setup Menu, turn the input On to
		view the A/V Receiver menu.
17.	When ChannelView™ list is displayed, information	Available information is sent from the broadcaster or cable provider. No
	appears incomplete	other data is available.
18	TV is not responding after pulling out a memory	• Turn the TV off for 5 to 10 seconds and then turn it back on.
	card during playback.	• Press STOP or wait until playback is complete before removing memory card.
		• Reset the TV using the SYSTEM RESET button.
19.	TV can’t play or stop a memory card.	• NetCommand was not set up. Without NetCommand enabled, you can only use
		ENTER to play and CANCEL on the TV remote to control the memory cards. See
		Appendix D for programming the remote control.
		• Turn the TV off and then back on.
20.	Can’t see a thumbnail picture in the JPEG menu,	File does not meet file standards for playback.
	or can’t see a track/song name in the Playlist
	menu.
21.	The message “Lamp will soon exceed...” keeps	Reset the lamp reminder in the setup menu.
	displaying after the lamp has been replaced.
22.	NetCommand unable to learn specific device	• Device does not use IR format for remote control signal. ITT and RF formats
	keys.	cannot be learned.
		• Room lighting may affect the signal. Have the remotes very close (6 inches or
		less) to the TV during Learning.
		• If learning a Mitsubishi remote control, make sure slide switch is not set to TV
		position.
		• Some, but not all, device key functions can be learned by NetCommand. For
		example, POWER and PLAY may be learned, but other functions may not
		• The signal from the remote control ay not be strong enough. Insert fresh batteries
		and try Learning again.

116Appendices