Appendix J: Troubleshooting, continued
Picture
| Symptom | Remarks |
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1. | PIP does not display a picture. | • Make sure the |
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| • Not all inputs can be displayed as a PIP. |
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2. | CableCARD channel is not shown as PIP image | Due to the limitations of unidirectional CableCARD service, only one |
| when CableCARD channel is the main image. | scrambled CableCARD channel can be tuned, viewed, or recorded at a |
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| time. |
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3. | There is a large black or gray rectangle on the | The TV’s analog closed captioning has been set to “text” mode in the |
| screen. | Captions menu. Turn off because there is no text information being |
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| broadcast. |
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4. | You cannot see a picture when playing a VHS | • Display the Device Selection menu and select the correct VCR. |
| tape. | • Check your VCR’s owner’s guide for further troubleshooting. |
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|
|
5. | When viewing a stopped VCR, white lines are | • Turn off video mute for the VCR. |
| rolling on the screen. | • Begin playing the tape. |
|
| • Change the VCR input to the antenna input. |
|
|
|
6. | Screen is black when trying to view digital | The PerfectColor™ color balance has been incorrectly set. Press VIDEO |
| channels or IEEE 1394 device. | repeatedly until you see the PerfectColor option and press ENTER. |
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|
7. | A program recorded on your widescreen TV is | TV was set to Anamorphic when program was recorded. Record |
| distorted when played on a 4:3 TV. | programs in Cropped mode if playing back on a 4:3 TV. Open the |
|
| Record menu and select Cropped before making such a recording. |
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|
8. | Cannot see a picture from a DV Camcorder. | DV formatting was not detected during automatic discovery, so you must |
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| specify it manually. Open the Edit NetCommand screen, select Change, |
|
| then select the camcorder, Add, and in the Name for 1394 Device |
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| screen, check mark the DV box. |
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|
|
9. | DVCR analog/digital problems. | If the tape is currently playing but no picture displays, there may be a |
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| mismatch of the media with the display. Press DEVICE to display the |
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| Device Selection menu. Press ENTER for the DVCR device. If digital is |
|
| selected, try analog, or if analog is selected, try digital. |
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|
Indicators
| Symptom | Remarks |
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|
|
1. | Lamp indicator light is a constant red. | Turn the TV off for at least 2 minutes. Turn back on. If light is still red, |
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| the lamp has failed. Replace it. See Appendix G for lamp replacement |
|
| information. |
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2. | Lamp indicator light is a constant yellow. | Lamp may fail soon. Purchase a new lamp. See Appendix G for lamp |
|
| replacement information. |
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|
3. | Lamp indicator light is a flashing yellow. | Lamp cover door is open or lamp cartridge is not secure. See Appendix |
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| G for lamp replacement information. |
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|
4. | Status indicator light is a constant yellow. | Room temperature has exceeded proper levels. Cool the room. |
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5. | Status indicator light is a constant/flashing red. | Service is required. Contact your dealer or a Mitsubishi Authorized |
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| Service Center to arrange for a service evaluation. Listings of Mitsubishi |
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| Authorized Service locations can be obtained from our web site, www. |
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| |
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Appendices 117