Philips DSR2010 manual Intermittent reception Faulty connections

Page 47

 

Symptom

Cause

Remedy

 

Intermittent reception.

Faulty connections.

Check all connections and cable.

 

 

 

Incorrect dish pointing.

Adjust the dish pointing. Fasten the

 

 

 

 

antenna securely.

 

 

 

 

 

The picture is not sharp and on-

TV SCART output format not set

Change the setting of the TV

 

screen text is difficult to read.

to RGB.

SCART item to RGB from the

 

 

 

 

System Setting menu.

 

 

 

 

 

 

 

 

TV SCART not connected to the

Refer to your TV User Manual.

 

 

 

RGB capable SCART socket of

 

 

 

 

your TV set.

 

 

 

 

Inappropriate TV SCART.

Use the SCART cable supplied

 

 

 

 

with your receiver.

 

 

 

 

 

You cannot find all the channels

The signal to your antenna may be

Try retuning your receiver,

 

you think should be available.

weak.

following the relevant steps in the

 

 

 

 

Quick installation chapter. If you

 

 

 

 

are still missing channels, your

 

 

 

 

antenna may need adjusting.

 

 

 

Your antenna may need adjusting.

Call your installer.

 

 

 

 

 

 

The picture on some channels

The broadcast is probably in wide

Check the receiver “TV format”

 

screen and the receiver settings

option setting, following the

 

seems to have been stretched or

 

may not be correct.

information in paragraph 11.5.1.

 

squashed.

 

 

If you have a wide screen TV, you

 

 

 

 

 

 

 

 

may also need to check the

 

 

 

 

settings on your TV.

 

 

 

 

 

Even if you use the number

The parental lock has been

Enter your password to access the

 

buttons, you cannot access a

activated on this channel and a

channel or remove it as a locked

 

particular channel.

message asks for your password.

channel.

 

 

 

Your subscription rights do not

Select another channel.

 

 

 

include this channel.

 

 

 

 

 

 

You set a timer but did not record

The video was set incorrectly.

Make sure that your video is set

 

what you wanted.

 

for the same time as your Digital-

 

 

 

 

Receiver.

 

 

 

 

 

The order of the channels has

They have been re-arranged as

Refer to this chapter to change the

 

changed.

described in paragraph 11.2.2.

order again.

 

 

 

 

 

You have forgotten your password.

 

Set your password again from the

 

 

 

 

For Parents screen.To access this

 

 

 

 

screen, enter the following 4-digit

 

 

 

 

code: 1911.

 

 

 

 

For more information on the

 

 

 

 

password change, refer to

 

 

 

 

paragraph 11.4.

 

 

 

 

 

You have forgotten your Premiere

 

Call the Premiere Call Centre on:

 

PIN-Code.

 

0180/551 00 00 for Germany

 

 

 

 

01 / 49166 200 for Austria

 

 

 

 

 

 

Note: For problems that are not related to Premiere programmes or the Premiere smart card, but rather due to your receiver, call the Philips Call Centre on 0180/500 75 31* from Germany, or 0820 400 039* from Austria.

* open 7 days from 08.00 to 23.00 - 0.12 Euros/min

English

TROUBLESHOOTING 47

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Contents Page Foreword ForewordQuick Installation Meaning of symbols Safety and Environmental Instructions Safety and environmental instructionsTable of Contents EPG Product Description Product descriptionUnpacking Front panel Status indicator tableU I E R Rear panelInserting Your Smartcard Inserting your SmartcardInsert the smartcard with the golden chip facing up Inserting the batteries Remote controlRemote Control RED, GREEN,YELLOW Blue Using the remote controlConnecting Your DIGITAL-RECEIVER Connecting your Digital-ReceiverConnecting to a TV and VCR both fitted with Scart sockets Analogue Connection a Digital Connection B Connecting to your audio equipment analogue or digitalConnecting to a video projector to watch Digital TV First Installation First installationInstallation settings Channel search/Time settingBefore starting a new scanning Setting the correct time for summer or winter seasonSearch failure You are watching digital TV or listening to digital radio Switch your receiver on or toDay-today operation Left-hand side LED is lit in redBanner Using number buttonsUsing P+/P- buttons Using channel listsChanging the current programme options Volume control / +Electronic Programme Guide EPG Recording timersDeleting an active timer Setting a timer from the bannerSetting a timer from the EPG Viewing Teletext Switching to analogue TVPremiere Multifeed Premiere featuresPremiere Features Premiere PIN code Menu System Menu systemMenu tree LNB Basics Changing settingsCancelling/storing changes Menu navigationElectronic Programme Guide EPG Premiere Service MenuElectronic Programme Guide EPG Premiere PIN-Code ChangeScan Software UpgradeSmartcard SystemChannel List DisplayDolby Digital out of the digital audio output To set or edit a timer SettingsTimer Manager To delete an existing timerTo reorder your existing channel lists Channel ManagerList Organization To add or delete channel listsTo reorder channels in the selected list List EditingTo remove channels from the selected list Channel Pool Display options To enable Parental LockYour Preferences For ParentsTo modify your password Advanced settingsTV Settings System Information System SettingsCountry & Time Settings Decoder StatusChannel Search Default SettingsSoftware Upgrade Filter Configuration Antenna ConfigurationLNB Configuration Search for new channels Advanced Settings Other settingsRestoring default settings Changing the remote control settingConnecting your equipment for Easy Record Easy Record to enable VCR or DVD controlRecording with the VCR control feature Digital-Receiver and VCR or DVD settingsTroubleshooting TroubleshootingSymptom Cause Remedy Intermittent reception Faulty connections Technical Specifications Technical specificationsEnglish
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