Dell 760N, 720N, 740N manual Diagnostics Checklist

Diagnostics Checklist

Name: ______________________________________________________________Date:

Address: ________________________________________________________Phone number: _________________

Service tag (bar code on the back of the computer): _________________________________________________

Express Service Code: ___________________________________________________________________________

Return Material Authorization Number (if provided by Dell support technician):

Operating system and version: ____________________________________________________________________

Peripherals: ____________________________________________________________________________________

_______________________________________________________________________________________________

_______________________________________________________________________________________________

Expansion cards:_________________________________________________________________________________

_______________________________________________________________________________________________

_______________________________________________________________________________________________

Are you connected to a network?

yes

no

Network, version, and network card:

Programs and versions:___________________________________________________________________________

_______________________________________________________________________________________________

_______________________________________________________________________________________________

_______________________________________________________________________________________________

Refer to your operating system documentation to determine the contents of the system’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.

Error message, beep code, or diagnostic code: ______________________________________________________

Description of problem and troubleshooting procedures you performed:

_______________________________________________________________________________________________

_______________________________________________________________________________________________

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4-6 Dell PowerVault 720N, 740N, and 760N Installation and Troubleshooting Guide