INSTALLATION STEPS
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STEP 1 |
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Meet the Customer - Confirm |
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Correct Location |
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| NOTE: See Customer Relations Section - page |
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STEP 2 | Make sure that the customer understands what you’re going to do. | |||
Do a | Confirm any questionable placements such as keypad height with | |||
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| the customer. | |||
| Be sure that the customer is aware of any deviations from what the | |||
| salesman has told him/her. | |||
| Give the customer a copy of the System 8000 Customer Video and | |||
| ask him/her to watch it while you install the system if possible so | |||
| you can answer any questions before you leave. | |||
STEP 3 | Look for broken windows, scratched paint, torn wallpaper, |
Note any potential problems to the damaged furniture, and other problems that might later he blamed
customer | on you. | |
| Look for changes that might have occurred since the salesman was | |
| on the job. | |
STEP 4 | . | Make sure that you have the equipment ready for |
Layout the job |
| installation |
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| - Unbox the necessary components |
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| - Lay out your cords and tools |
| . | If you use multiple installers, |
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| assign specific tasks |
Specialization speeds up installations, but each installer should know how to do all aspects of the job
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