CHAPTER 3 IMAGE TROUBLESHOOTING
7.The copy is foggy (paper feed direction).
8.The copy has dark lines (paper feed direction, relatively narrow).
9.The copy has dark lines (paper feed direction, thin).
Cause | Step | Checks | YES/NO | Remedies |
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Scanner | 1 | Clean the scanning lamp, | YES | End. |
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| reflecting plate, and lens. |
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| Is the problem corrected? |
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Cartridge | 2 | Take out the cartridge, and put it | YES | End. |
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| back in. |
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| NO | Replace the cartridge. | |
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| Is the problem corrected? | ||
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10.The copy has white spots (paper feed direction).
11.The copy has white lines (paper feed direction).
Cause | Step | Checks | YES/NO | Remedies |
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Fixing assembly | 1 | Press the Copy Start key, and | NO | Check the fixing assembly. |
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| switch the copier OFF in the |
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| middle of operation; then, open |
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| the top cover. |
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| Does the copy image have white |
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| spots or white lines before |
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| fixing? |
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Cartridge | 2 | Rotate the cartridge several | YES | Advise the user that the |
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| times. |
| cartridge is running short |
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| Is the problem corrected? |
| of toner. |
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Transfer charging roller | 3 | Is there foreign matter or | YES | Remove the foreign |
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| scratches on the transfer |
| matter, or replace the |
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| charging roller? |
| transfer charging roller. |
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Cartridge |
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| NO | Replace the cartridge. |
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