CHAPTER 3 IMAGE TROUBLESHOOTING
18. The copy has a blurred image.
Cause | Step | Checks | YES/NO | Remedies |
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Copyboard rail | 1 | Is the movement of the copy- | NO | Replace the copyboard |
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| board rail smooth? |
| rail. |
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Copyboard drive | 2 | Is the movement of the copy- | NO | Check the copyboard drive |
assembly |
| board normal? |
| assembly; if a fault is |
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| found, replace the part. |
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Main motor assembly | 3 | Is the main motor assembly | NO | Replace the main motor |
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| normal? |
| assembly. |
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Feeding assembly | 4 | Does the copy paper stop or | YES | Remove the foreign matter |
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| jump near the transfer assem- |
| or burrs from the feeding |
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| bly? |
| system. |
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Cartridge |
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| NO | Replace the cartridge. |
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19. The copy is foggy (cross feed direction).
Cause | Step | Checks | YES/NO | Remedies |
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Scanning lamp | 1 | Does the scanning lamp flicker? | YES | Replace the scanning |
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| lamp unit. |
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Cartridge | 2 | Replace the cartridge. | YES | End. |
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| Is the problem corrected? |
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| NO | Check the | ||
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transformer |
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| transformer (DC controller/ |
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| DC power supply PCB). |
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20. The copy has poor sharpness (focus).
Cause | Step | Checks | YES/NO | Remedies |
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| 1 | Does the copy have an image | YES | Correct the light image |
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| which is too light at the same |
| first. |
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| time? |
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Document | 2 | Is there a gap between the | YES | • Check the copyboard |
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| document and the copyboard |
| glass to make sure it is |
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| glass? |
| not warped. |
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| • Advise the user how to |
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| place documents cor- |
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| rectly. |
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Lens | 3 | Is the lens off contact? | YES | Push the lens into place |
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| while taking great care not |
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| to scratch it. |
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Scanner | 4 | Clean the scanning lamp, | YES | End. |
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| reflecting plate, and lens. |
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Cartridge |
| NO | Replace the cartridge. | |
| Is the problem corrected? | |||
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