CHAPTER 3 IMAGE TROUBLESHOOTING
12. The copy has white spots (cross feed direction).
Cause | Step | Checks | YES/NO | Remedies |
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Copy paper | 1 | Is the copy paper of a type rec- | NO | Try recommended paper; |
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| ommended by Canon? |
| if the results are good, |
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| advise the user to use |
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| recommended paper. |
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| 2 | Try copy paper fresh out of | YES | The copy paper may be |
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| package. |
| moist; advise the user to |
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| Is the problem corrected? |
| store it wrapped. |
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Copyboard rail | 3 | Is the problem noted at the same | YES | Check the copyboard rail |
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| position on all copies? |
| for foreign matter. |
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Scanning lamp, |
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| NO | Check the scanning lamp |
Developing bias |
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| for flickering, and check |
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| the presence/absence of a |
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| developing bias. |
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13. The back of the copy is soiled.
Cause | Step | Checks | YES/NO |
| Remedies |
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| 1 | Press the Copy Start key, and | NO | Go to step 3. | |
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| switch the copier OFF while the |
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| copy paper is moving through |
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| the feeding assembly. |
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| Is the back of the copy soiled? |
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Transfer charging | 2 | Is the transfer charging assem- | YES | 1. | Clean the transfer |
assembly |
| bly soiled? |
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| charging assembly. |
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| 2. | Clean the registration |
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| roller. |
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| 3. | Clean the |
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| plate. |
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| 4. | Check the cartridge for |
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| leakage of toner. |
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Feeding assembly | 3 | Is the feeding assembly soiled? | YES | Clean the feeding | |
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| assembly. | |
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Delivery roller |
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| NO | Clean the delivery roller. | |
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