CHAPTER 5 TROUBLESHOOTING PAPER FEED PROBLEMS
B. Feeding Faults
1. Double Feeding
Cause | Step | Checks | YES/NO | Remedies |
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Copy paper | 1 | Try copy paper of a type | YES | Advise the user to use |
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| recommended by Canon. |
| recommended paper. |
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Separation pad | 2 | Check the movement of the pick- | YES | Check the condition of the |
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| up guide plate. |
| separation pad. |
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| Is the movement smooth? |
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Spring |
| NO | Check the position of | |
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plate; |
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| spring. |
PC420/430/FC220) |
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2. Wrinkles
| Cause | Step | Checks | YES/NO | Remedies |
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1 | Switch the copier OFF while the | YES | Check the | ||
Registration roller |
| copy paper is moving through |
| bly. Check the registration | |
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| the feeding assembly. |
| roller. |
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| Is the paper wrinkled at the |
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| time? Or, is it moving askew? |
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Copy paper | 2 | Try paper fresh out of package. | YES | The paper may be moist; | |
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| Is the problem corrected? |
| advise the user on the |
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| correct method of storage. |
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| Also, advise the user to |
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| remove curling before |
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| feeding paper for a second |
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| time when making two- |
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| sided/overlay copies. |
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| 3 | Try copy paper of a type | YES | Advise the user to use |
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| recommended by Canon. |
| recommended paper. |
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assemblyFixing | Inlet guide | 4 | Is the inlet guide soiled with | YES | Clean it using solvent. |
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| foreign matter or toner? |
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| Fixing assembly |
| NO | Check the fixing assembly. | |
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